AdminEgor Chistyakov
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2 votes
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2 votes
An error occurred while saving the comment Samira, por favor, compartilhe um arquivo de teste com a malha de gradiente na qual você não consegue alterar a cor do nó, juntamente com um pequeno vídeo mostrando os passos exatos que você está seguindo, para que a equipe possa verificar e analisar o problema.
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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8 votes
An error occurred while saving the comment I design large scenes as well, and 1:10 is barely enough to unwrap all the scaffolding, and I have to use 1:100 instead. The real pain is exporting. I live where inches aren’t used, and have to use PPCM and fractioned values to export, and Ai supports these poorly. I’d say it doesn’t. I juggle the numbers daily... 50 ppcm is 127 ppi, and 127 is a prime number, and I can’t go lower than this, because I can’t divide it and make something like a half, 63.5 — Ai would round the value.
I made two reports on this:
1. Add ability to use PPCM along with PPI, as Photoshop does — http://illustrator.uservoice.com/forums/333657/suggestions/32403901
2. Add ability to use fractional values for resolution everywhere — http://illustrator.uservoice.com/forums/333657/suggestions/32403898For now I have to use a ton of post-processing to solve it, actions, scripts, batching...
So yeah, I’m all in the large canvas... or better the no difference and just the unlimited canvas (http://illustrator.uservoice.com/forums/333657/suggestions/20395555), the infinite one (http://illustrator.uservoice.com/forums/333657/suggestions/38129344)
The current approach is way too flawed... UserVoice has roughly 70 problems reported about it: broken offset, broken brushes, broken this and that...
We should really report and upvote to push the need.An error occurred while saving the comment Not 'lies', but uses a very much legal user scale coefficient, like UserUnit :)
But I agree it is hidden and the handling of it is not consistent across different apps.
That’s why I still avoid large canvas and prefer working in actual scaled setup....AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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8 votes
The issue seems to visible at our end after closing the Illustrator and reopening the file. However, it is just the value does not get updated in the pop up panel. The transformation change on the object happens fine and is reflected properly in the properties panel as well. Let us know if you are experience similar behavior or not.
An error occurred while saving the comment Can’t reproduce on Windows 10 in 30.2.1
The value in the dropdown panel called from Control updates for me correctly (as well as the art)...
Does anyone else have it on Windows? can it be a Mac-only problem? -
2 votes
An error occurred while saving the comment There was a similar request on the topic:
Layers Panel: Layers Name Available Width
http://illustrator.uservoice.com/forums/333657/suggestions/38423854An error occurred while saving the comment Rudy, this space is reserved for tint values for global and spots colors, just like the screenshot shows, where the swatch at the bottom is a tint of another swatch above. There’s a tiny gap left still, and it can fit ~4 more symbols instead of ellipsis, I agree, I’m upvoting this anyway... but it’s not THAT much space as you think :)
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2 votes
This got solved with enabling the 'Fade region outside Artboard' back in the Artboard Options dialog.
An error occurred while saving the comment You have 'Fade region outside Artboard' disabled in the Artboard Options dialog. Can you enable it back and try again?
An error occurred while saving the comment Can you share the current full specs of your machine, please? It seems to be specific machine configuration related.
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2 votes
An error occurred while saving the comment Kyle, do you still have a problem like this today?
If you do — can you please share a test file, along with the full details on your PC configuration?
Either share them here, if you are OK with it, or send them all together to sharewithai@adobe.com (and mention the link to this report, http://illustrator.uservoice.com/forums/601447/suggestions/39016630) -
2 votes
An error occurred while saving the comment I confirm. For me it just don’t get updated until I reopen the file. Toggling Overprint won’t help. When a source is changed and saved, Ai detects it is updated, but the color changes never happens. Only reopening forces it to read it back.
Can you recall exactly or test when this problem happened, in what build exactly?AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment @Wojciech, does it behave any better today? Some changes were made for the speed of similar operations. Please retest.
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16 votes
An error occurred while saving the comment I remember occasionally Layers would confuse the colors in Layers... collapsing-expanding them all used to solve this for me (with Opt/Alt clicking) on the arrow before a layer’s name.
However, I don'’ recall the exact conditions to make it happen. Does anyone?
I remembering it can relate to expanding symbols... but your example looks like it was not using these. Rebuilding the structure form scratch and trying to break it failed for me.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Ah, now I see what you mean. Yes, it is known to me :( That’s one of reasons I avoid using sublayers at all.
It’s even stranger than you demonstrate — take a look at the GIF attached.
So it’s not really minor...An error occurred while saving the comment Hard to grasp, sorry. Starting with a question 'why is the compound path green in the first place?'
Can you please share a test file with direct steps? A small video of you performing these steps can also help to reproduce this behavior. -
2 votes
An error occurred while saving the comment There’s a related request:
On hover over the file name of the current tab, display as a tooltip the complete file path.
http://illustrator.uservoice.com/forums/333657/suggestions/34907938AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment There’s a related request:
Wrap the location of a link to see the full address, without the need to resize the panel to see it whole
http://illustrator.uservoice.com/forums/333657/suggestions/43375596AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votes
An error occurred while saving the comment Veronika, is it working for you today?
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3 votes
An error occurred while saving the comment There’s a general request about the minimal allowed panel height also:
http://illustrator.uservoice.com/forums/333657/suggestions/47052850An error occurred while saving the comment Yep, I confirm. I think this happens because of the recently added Recent section (no pun intended).
Even when it’s disabled, it contributes to the minimal possible height.
Thanks for the report!AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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4 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Hello, Ares! I like the idea, but I can’t say I exactly like the solution you offer...
May be introducing palette commands like 'Move layer backward/forward' will do the trick? -
34 votes
Claimed to be fixed in the latest 30.3 general release. Please update, check, and comment back if it still happens.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment I have a problem: an EPS 10 with a gradient mesh objects, saved in Illustrator 30.2.1 (2026), won't open in 20.0.0 (CC 2020). I've tried cleaning it up in various ways, but nothing helps. Any suggestions? The error is: Can't open the illustration. The illustration contains an illegal operand.
Report by Ivan.
An error occurred while saving the comment Can be related to this report:
Compatibility Issue in Illustrator v30.2 - PostScript Error <a1a1>
http://illustrator.uservoice.com/forums/601447/suggestions/50996944An error occurred while saving the comment Please send both the original and the downsaved files to the team for reviewing, via sharewithai@adobe.com
Kindly mention the link to this report: http://illustrator.uservoice.com/forums/601447/suggestions/50971831 — for tracking purposes -
2 votesRequest to Contact Support · 1 comment · Illustrator (Desktop) Bugs » File Save, Import and Export · Admin →
An error occurred while saving the comment @pat, bitte installiere die neueste Beta-Version und prüfe, ob sich ein damit gespeichertes Dokument wie erwartet verhält. Es wurden einige Änderungen vorgenommen, daher könnte dieser Fehler behoben sein (oder auch nicht). Dies würde dem Team bei der weiteren Planung helfen.
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2 votes
An error occurred while saving the comment Please share a test document with a text object that behaves like this for you, so the team can investigate what went wrong and come up with a fix.
So far this is a first report about such a behavior here.
Derek, can you reproduce this problem today?
If yes — can you please share these test files and the exact color settings (as screenshots or the configuration files) used, along with your OS and GPU details, so the team can try to recreate this in-house?