Skip to content

allison glancey

← Adobe Illustrator

My feedback

6 results found

  1. The illustrator app just crashes when loading. It opens up the main screen and then closes. I have updated my iPad software.

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    allison glancey commented  · 

    I cannot use this app AT ALL anymore and it’s so frustrating. This is my profession and now I can’t use the main app that I need to draw and design. What gives? The app worked fairly well with occasional crashes until the last 2 recent updates. Now I can’t use it at all. App crashes EVERY SINGLE TIME I try to open an existing file. And they aren’t super huge or complex files. I’m using an iPad Pro 9.7 inch with OS 15.6.1 installed. How can this app be so broken and when these issues be fixed??

    allison glancey supported this idea  · 

  2. Illustrator crashes as much as soon as I open iPad everytime

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    allison glancey supported this idea  · 

  3. App crashes

    150 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    allison glancey supported this idea  · 

  4. App Crashed overnight, erasing 2 hours worth of work - need auto save/backups

    104 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    5 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    allison glancey supported this idea  · 

  5. Freezing and crashing

    286 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    42 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    allison glancey supported this idea  · 

  6. Freezes very easily.

    187 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    27 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have not been able to see this issue at our end. Need more information to have it resolved

    a) Is this happening on a new document or on an existing Ai document?
    b) Is this happening consistently – for each document?
    c) Please provide details about RAM and free space on iPad.
    d) If possible, if you can attach a video capturing the issue.

    allison glancey supported this idea  · 

Feedback and Knowledge Base

(thinking…)