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allison glancey

← Adobe Illustrator

My feedback

6 results found

  1. The illustrator app just crashes when loading. It opens up the main screen and then closes. I have updated my iPad software.

    8 votes

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    3 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
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    allison glancey commented  · 

    I cannot use this app AT ALL anymore and it’s so frustrating. This is my profession and now I can’t use the main app that I need to draw and design. What gives? The app worked fairly well with occasional crashes until the last 2 recent updates. Now I can’t use it at all. App crashes EVERY SINGLE TIME I try to open an existing file. And they aren’t super huge or complex files. I’m using an iPad Pro 9.7 inch with OS 15.6.1 installed. How can this app be so broken and when these issues be fixed??

    allison glancey supported this idea  · 

  2. Illustrator crashes as much as soon as I open iPad everytime

    7 votes

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    0 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
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  3. App crashes

    153 votes

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    9 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
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  4. App Crashed overnight, erasing 2 hours worth of work - need auto save/backups

    104 votes

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    5 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
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  5. Freezing and crashing

    293 votes

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    42 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
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  6. Freezes very easily.

    188 votes

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    27 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
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    Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have not been able to see this issue at our end. Need more information to have it resolved

    a) Is this happening on a new document or on an existing Ai document?
    b) Is this happening consistently – for each document?
    c) Please provide details about RAM and free space on iPad.
    d) If possible, if you can attach a video capturing the issue.

    allison glancey supported this idea  · 

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