Cyrille Rustom
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12 votesCyrille Rustom
supported this idea
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77 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Cyrille Rustom
supported this idea
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84 votes
Hi Everyone, thanks for your comments. Re-opening it based on the feedback.
Cyrille Rustom
supported this idea
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1 vote
Hi Everyone,
We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
An error occurred while saving the comment An error occurred while saving the comment Cyrille Rustom
commented
Hello Egor, in the PDF, the extruded version was obtained with Adobe Illustrator 28.0 from the flat version also given in the PDF. When trying to extrude the same flat version in Illustrator version 28.1, the process starts but never ends... Therefore, I cannot show you anything extruded from Illustrator 28.1.
Cyrille Rustom
shared this idea
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You are welcome ! You used version 27.9 to make it work. As I said previously, it is also working in version 28.0. This is the version I am using right now. The problem really appeared in version 28.1. Last question : how do we know that the problem is solved without checking every new version ? Thanks again for the follow up.