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Cyrille Rustom

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  1. 12 votes

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    Cyrille Rustom supported this idea  · 
  2. 77 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Cyrille Rustom supported this idea  · 
  3. 83 votes

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    Cyrille Rustom supported this idea  · 
  4. 1 vote

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    Cyrille Rustom commented  · 

    You are welcome ! You used version 27.9 to make it work. As I said previously, it is also working in version 28.0. This is the version I am using right now. The problem really appeared in version 28.1. Last question : how do we know that the problem is solved without checking every new version ? Thanks again for the follow up.

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    Cyrille Rustom commented  · 

    Hello Egor, in the PDF, the extruded version was obtained with Adobe Illustrator 28.0 from the flat version also given in the PDF. When trying to extrude the same flat version in Illustrator version 28.1, the process starts but never ends... Therefore, I cannot show you anything extruded from Illustrator 28.1.

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