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Henoch Kloosterboer

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4 results found

  1. GPU Preview glitches with clipping masks and transparency (since Illustrator 29.6.0), white rectangle appears below

    20 votes

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    28 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Henoch Kloosterboer commented  · 

    We so need this fixed – I run two installed Illustrators to get around this and have to switch between them!

    Henoch Kloosterboer supported this idea  · 

  2. Images in clipping masks glitching and overlaying artwork when in GPU

    9 votes

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    8 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,

    Thank you for reaching out and reporting this issue.

    We’ve attempted to reproduce the problem in-house but have been unable to do so with the current information. To assist us in resolving the issue more effectively, we would greatly appreciate it if you could provide the following details:

    1. Machine configuration and GPU details.
    2. If possible, the .ai file(s) where the issue is observed.
    3. A short screen recording demonstrating the issue.
    4. Confirmation on whether the issue persists with the latest Adobe Illustrator build.

    Your input will help us investigate this more thoroughly and expedite a resolution.

    Looking forward to your response.

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    Henoch Kloosterboer commented  · 

    Hi there, on my system I can see this issue on Illustrator 29.7.1, whereas this is not an issue on the same system on Illustrator 24.0.3 for example. See both videos attached.

    Machine config. iMac, Retina 4K, 21.5-inch, 2017, Graphics Radeon Pro 560 4 GB.

  3. Direct Selection tool selects anchors below objects

    19 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » Selection  ·  Admin →
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    Henoch Kloosterboer supported this idea  · 
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    Henoch Kloosterboer commented  · 

    I've recently upgraded from 24.0.3 to Version 29.4 – also upgraded OS to Ventura 13.7.5 on iMac 2017 4K Retina, 21.5 inch, 3.6 GHz Quad-Code Intel Core i7 with Radeon Pro 560 4 GB.

    Very often I place images in clip masks (Cmd+7) and then adjust the cropping nodes after putting the image inside. On this new version, if I use 'a' (Direct Selection tool) to select a corner node, it only acts as a 'v' selection tool to move the clip mask with image inside, or like an 'a' direct select but only moving the image within the clip mask (depending on if the node is a corner or centre etc. – only if the edge of the image intersects with the edge the node is on.

    If the image has been enlarged within the clip mask, then I can 'a' direct select and move any of its clip mask nodes.

    The simplest way to prove this problem is to insert any image, then press 'Cmd+7'. In previous versions of AI you could then use 'a' direct select to grab any corner node and move it in any direction. Now in this bug, clicking a 'a' direct selection on a corner now moves the whole image/clip mask together. Very frustrating.

    Is this happening to other people?

    You can see how the tool works in AI 2020 and AI 2025 in the video below.

    Preferences/settings are the same on both versions.

    Please fix this! :-D

  4. Preview in PNG export options panel doesn't work

    17 votes

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    19 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Henoch Kloosterboer commented  · 

    I have the same issue – upgraded from Version 24.0.3 to Version 29.4 and now I have no preview so I need to go back and use 2020 version to see!

    iMac Retina 4K, 21.5-inch, 2017, 3.6 Ghz Quad-Core Intel Core i7, Radeon Pro 560 4 GB, Ventura 13.7.5

    Henoch Kloosterboer supported this idea  · 

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