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Nawneet Kumar

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  1. 2 votes

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    Nawneet Kumar commented  · 

    Hello @Soraia,

    Can you please help with below asks so that we can have a look.

  2. 3 votes

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    Nawneet Kumar commented  · 

    Please share if issue is still reproducible with latest Ai 30.5.1 build. If yes, please share file where issue is happening, fonts used and steps as well.

  3. 2 votes

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    Nawneet Kumar commented  · 

    Hi 中澤 , @onenower

    If possible, can you please share the file to sharewithai@adobe.com (upload it elsewhere if the file is too large, and share the link to it instead)

  4. 0 votes

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    Nawneet Kumar commented  · 

    @Y U それは残念ですね。 すべてのドキュメントに関することですか、それとも一つだけですか? また、アプリを再起動した後に発生するかどうかも教えてください。

  5. 2 votes

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    Nawneet Kumar commented  · 

    Hi Liza,

    Sorry to hear that. I just want some information before we can help:

    - Have you submitted the crash to Adobe
    - What version Ai app are you using
    - Can you remember the steps you were performing just before crash
    - If you can share the file to us, it'll help

  6. 3 votes

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    Nawneet Kumar commented  · 

    We're able to use A-OTF Gothic MB101 Pr5 or A-OTF ゴシックMB101 Pr6N L fonts on the text in Ai ver 28, 29 and 30 as well. Could you please try on latest build once and share your response.

  7. 5 votes

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    Nawneet Kumar commented  · 

    @T Y Zheng, Apologies for the issue you're facing.
    Could you please share steps which leads to this high GPU load? Any short video with steps would really help to understand the problem.

  8. 2 votes

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    Nawneet Kumar commented  · 

    @Studio G - Apologies that you're facing this issue. We tried on our end with the file shared by you on 30.1 and unable to reproduce it. We're not seeing warning message. Can you please try again if you're facing the issue and share small video so that we can try on our end. Also can you please help if this issue also appears with Ai 30.0 ?