jayse
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811 votesjayse
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Wrong exported image size (extra pixel added) if artboard coordinates are non-integer
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Screenshot 2024-04-18 at 4.53.13 PM.jpg 459 KB -
FL-MASTER-weblogo WIDTH CORRECTED IN PHOTOSHOP.png 5 KB -
FL-MASTER-weblogo ORIGINAL ILLUSTRATOR OUTPUT.png 4 KB -
FARELANES-logo-menu-Apex.jpg 21 KB -
illustrator bug.jpg 238 KB -
Screen Shot 2021-12-02 at 9.51.52 am.png 1758 KB -
exporting-issue.png 59 KB -
4x5 RATIO chandelier1midnightoncandy.jpg 2283 KB -
2021-06-16 14-20-32.mp4 4208 KB -
illustrator_export_bug_2.png 28 KB -
illustrator_export_bug.png 40 KB -
SD21-000-SittingDuckWebinar-ads-GW-v1.ai 4912 KB -
sample exports.ai 1202 KB -
Screenshot 2020-10-27 at 14.34.35.png 614 KB -
Screenshot 2020-10-27 at 14.34.08.png 677 KB -
Screenshot 2020-10-27 at 14.34.35.png 614 KB -
Screenshot 2020-10-27 at 14.34.08.png 677 KB -
bug_01.gif 109 KB -
2urn-shot_1226.png 280 KB -
Export wrong size.ai 155 KB -
ilbg.png 17 KB -
Illustrator_export_for_screens_bug.jpg 142 KB -
bug.ai 355 KB -
Test_1.jpg 63 KB -
Test.ai 681 KB -
bug.ai 355 KB -
Illustrator_export_for_screens_bug.jpg 142 KB
151 votesThis issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.That is the workaround, and it’s reported that it’s not always the case.
At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.
An error occurred while saving the comment jayse
commented
This might be due to an old bug where if your art-board is positioned on a half a pixel, like 768.5 on the x, rather than a whole pixel, like 768, it will change the export by adding 1 pixel. Was super hellish for large projects! For sure!
Not sure if it's fixed now (it's widely reported) but hope that helps if anyone else finds this.
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1 vote
An error occurred while saving the comment jayse
commented
I notice this bug happens when layers are nested. Appears to only work for top level layers for some reason. The bonus tho, is that it respects the layer name, which, apparently you can't get any other way, except for this bug. Weird. Here's what I've found if it helps: https://www.notion.so/Illustrator-Bug-fecf7e5fd65c4d6681f541e699b0cf96
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1 votejayse
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3 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustratorjayse
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commented
This could be related to a VERY OLD Bug in all Illustrator versions win and mac where, if you have a sub layer or element or group set to screen mode (or some other blend modes etc.) - it flattens the PSD. VERY annoying and tricky to hunt down.
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3 votes
An error occurred while saving the comment jayse
commented
ABSOLUTELY YES.
I do a work around, where I create a circle or rectangle that has no fill or stroke and select all and drag in. But it's buggy - WILL work if you immediately export that file. If you do another stack of items and then try to export both - ONLY the latest one will work proper, and the previous one will be in the upper left corner with a big area of emptiness.
This is on a lot of different files, both win and mac, and tested across multiple computers.
BUT, at least if you're uber patient and do it one by one, it works. What the HECK is going on with Export Assets, Illustrator team!??
jayse
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85 votes
Illustrator allows option to Simulate Color Paper, whereby user can pick any color as the background. (This is accessible from File -> Document Setup)
Does this help solve the described concerns?
jayse
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7 votes
An error occurred while saving the comment jayse
commented
I believe I'm having the same issue - in AI 18 with 1080gtx, Win 10
But in MY case - I LOVE that it doesn't work. I'm trying to do white graphics over black background. Usually when I set paper to black - white doesn't show up. But because of this bug - it works perfect. Please enable an option to show white on black paper (for screen/rgb work.) Otherwise I have to draw a black box on every art-board and then turn it off on export - super annoying.
jayse
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I don't think Illustrator is being developed anymore. Seems like one person at a remote office somewhere is doing the 'updates'.
Meanwhile - been using Adobe XD and it's the AI we always wanted.... just doesn't have everything. But has a surprising amount (just well-hidden for a cleaner UI experience.)