My feedback

5 results found

1. AI 2020 V.24 Unknown Error while saving in AI "when a PDF joboption file is present in the adobe PDF preferences folder"

   •  

   •  

   •  

   •  

   •  

   •  

   78 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   157 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting the issue .
   We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

   We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

   1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

   2)Please try the below mentioned workaround and let us know if that helps:

   If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
   1. Navigate to user presets folder
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
   2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
   3. Launch Illustrator and check if you can save the document

   If you use custom Adobe PDF presets then follow below steps
   1. Go to Edit > Adobe PDF Presets
   2. Check PDF compatibility of PDF presets that are not default
   3. Make a note of presets that use PDF compatibility version 1.3
   4. Quit Illustrator
   5. Navigate to user presets folder
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
   6. Move the presets identified in step 3 out of this folder
   7. Launch Illustrator and check if you can save the document

   3)Please share your preset folder in a Zip File
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings

   4)Please try the below mentioned workaround and let us know if that helps:

   Steps:
   i)Launch Illustrator
   ii)Open preference by pressing “Cmd+K”
   iii)Go to “File Handling & Clipboard”
   iv)Uncheck "Optimize file Open and Save Time on Slow Network (Beta) "
   v)Click ok
   vi)Try to save file and let us know if that helps
   If it is still reproducible
   i)Open preference by pressing “Cmd+K”
   ii)Go to “File Handling & Clipboard”
   uncheck “Save in background”
   iii)Click ok
   iv)Try to save file and let us know if that helps

   Kindly share the above with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.

   Thanks and Regards
   Ankit Goyal
   Illustrator Team

   Hi,

   Thanks for reporting the issue .
   We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

   We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

   1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

   2)Please try the below mentioned workaround and let us know if that helps:

   If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
   1. Navigate to user presets folder
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
   2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
   3. Launch Illustrator and check if you can save the document

   If you use custom… more

   Anonymous supported this idea  ·  Nov 14, 2019

2. White flickering screen: Illustrator 2019 gltches out video card in Macs with AMD Radeon R9 M390 2 GB graphics card...

   83 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   69 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Based on feedback, this issue is fixed by upgrading to MacOS Catalina . We are closing this .Let us know if you are still observing this on MacOS Catalina and we will reopen this thread.

   Regards
   Ankit Goyal
   Illustrator Team

   An error occurred while saving the comment
   Anonymous commented  ·  Aug 14, 2019  ·  Edit…  ·  Delete…

   Same issues for me, getting increasingly worse and necessitating at least two shut downs a day, which is impacting my work. Please fix this!!!!!!

   Save Submitting...
   Anonymous supported this idea  ·  Aug 14, 2019

3. Copy multiple artboards between files.

   240 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   50 comments  ·  Illustrator (Desktop) Feature Requests » Documents and Artboards  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

   Hi Everyone,

   This functionality now is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

   You may read about this functionality here: https://helpx.adobe.com/illustrator/using/whats-new/2020-1.html#cut_copy

   What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback.

   Anonymous supported this idea  ·  Aug 8, 2019

4. "Hyphenate" not be the default paragraph option

   426 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   117 comments  ·  Illustrator (Desktop) Feature Requests » Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Starting from the February 2024 release, version 28.3, this option is no longer enabled by default for new documents. If you had hyphenation enabled in an existing document, Ai will respect this.

   Anonymous supported this idea  ·  Jun 19, 2018

5. text align vertically

   •  

   360 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   85 comments  ·  Illustrator (Desktop) Feature Requests » Type, Fonts, Text  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

   Hi Everyone,

   This feature has been shipped in August 2020 release (version 24.3)

   You may read about this here: https://helpx.adobe.com/in/illustrator/using/whats-new/2020-3.html#vertical-align

   Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback.

   Anonymous supported this idea  ·  Jun 13, 2018