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  1. 149 votes

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    Hi Everyone,

    This has been completed, and has available since June 2020 release (version 24.2)

    Please go to Illustrator preferences > General > and select “Show/Hide Rulers” (refer attached screenshot). After checking this, if you hit ‘Show Rulers (Ctrl/Cmd + R)’, then the rulers will appear in every document (new and old), even after relaunching Illustrator.

    Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

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    Anonymous commented  · 

    Geez, are we still talking about this, come on Adobe.

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    Anonymous commented  · 

    Uh.... UNCOMPLETED. You had one job.

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    Anonymous commented  · 

    Lately i seem to be seeing/writing way to many comments about Illustrator bugs or features. Please change this by default. So annoying and an easy fix.

    Anonymous supported this idea  · 
  2. 142 votes

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    Anonymous commented  · 

    Wishful thinking everyone. Adobe appears to be a state run company now. It's like fixing roads. This thread started in 2017, haha. Maybe they will use our funds like the OHV funds, to close trails.

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    Anonymous commented  · 

    Rick's comment below.... internet win of the day.

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  3. 140 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Anonymous commented  · 

    Ashuthosh,
    I can't believe we are still taking about this issue over a year later. You had it in a beta version of Illustrator, fix this **** already. And unmark COMPLETED above. That just ****** me off.

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  4. 200 votes

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    Thank you all for reporting this issue and providing us your valuable feedback.

    What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:

    1)Double click any Ai file to launch Illustrator
    2)Placing files in Illustrator via Bridge.

    For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.

    1. On opening a file in Illustrator the START SCREEN do…

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    Anonymous commented  · 

    Workaround...works for me at least.
    Preferences>General>
    Uncheck "Show the Start Workspace When No Documents Are Open"

    Anonymous supported this idea  · 

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