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  1. 162 votes

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    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Illustrator is really the worse of all the Adobe apps. Like its been said before, its completely bloated and build on 90ies legacy code. The simplest tasks are only achieved with complex procedures (try using re-color - what a nightmare). It would need some courageous decisions in Adobe to build Illustrator from the ground up with intuitive UI and simple engine that we expect in the 21st century. Instead we have to fight with product management to get the most basic features (like ruler always on and live color picker) implemented. I think this is not a problem of capability but of will. Adobe just isn't interested in catering to the creative community any longer (except maybe Photoshop, where there is still a very good income and share-holder value). I have given up on Illustrator. I only still have it installed to work with older client files, but all new files are created in a new app (which out of courtesy I will not mention here, but I think most of you know which one I mean). It is reminiscent of an age where Xerox was still holding on to copy machines not seeing the personal computing revolution. Adobe, how blind have you become?

  2. 149 votes

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    Hi Everyone,

    This has been completed, and has available since June 2020 release (version 24.2)

    Please go to Illustrator preferences > General > and select “Show/Hide Rulers” (refer attached screenshot). After checking this, if you hit ‘Show Rulers (Ctrl/Cmd + R)’, then the rulers will appear in every document (new and old), even after relaunching Illustrator.

    Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback.

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Ruler on by default is what everyone wants, please!!! This is so annoying. Everytime I open a client file, my ruler is gone. This should be a global setting...

  3. 276 votes

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    Anonymous commented  · 

    Color Picker in Illustrator is a nightmare. The whole swatch system is 1990s. When will you guys finally give us a 21century color system we can work with. I agree with previous comments, taking screenshots just to get colors is pathetic. Why can't we FINALLY get a color picker that grabs a color from anywhere? From gradients, swatches, even from other apps. If I have photoshop open and illustrator, I want to be able to grab a color through the picker from the other apps as well. Your current concepts of swatch and cloud library is totally counter intuitive and slows down my work flow immensly. It's way to slow and chaotic. If I can take a sreenshot from any image on my screen and grab color from that, why can't you dev people just implement that by design and finally make our lives in Illustrator a little more easier. I am really disappointed on how backward and unflexible Adobe has become. Where is the innovation? Designers use colors every day, every hour and every minute in the design process. Focus on the essentials first. Thank you. [rant end].

  4. 22 votes

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    Hi ,

    Thanks for reporting the issue . Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :

    1. Machine details which can be found by :
    MAC : Choose Apple menu  > About This Mac.

    WIN : Go to settings and Click on System and Click on About . In Windows Specifications , machine details can be found .

    2. Version of Illustrator .

    3.Kindly rename your Preferences folder placed in below location and share this folder with us .
    MAC: /Users//Library/Preferences/Adobe Illustrator Settings//
    WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator Settings\

    Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

    Regards,
    Ankit Goyal
    Illustrator team

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    Anonymous commented  · 

    Same here! Constantly issues with Illustrator on all fronts. The zoom function is totally unpredictable. Adobe should re-design Ai from the ground up... Their bad legacy code is killing my workflow.

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