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Heidi

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  1. 151 votes

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    This issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
    If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.

    That is the workaround, and it’s reported that it’s not always the case.

    At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.

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    Heidi commented  · 

    Just embarrassed ourselves in front of our biggest customer, thanks a lot for still not fixing this bug.

  2. 4 votes

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    Heidi shared this idea  · 
  3. 36 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Heidi commented  · 

    macOS High Sierra, then Mojave 10.14.3
    iMac 2017
    Processor 3.4 GHz Intel Core i5
    Memory 24 GB 2400 MHz DDR4
    Graphics Radeon Pro 570 4096 MB

    In Illustrator 2019 there’s a glitch that causes a gradient to apply to an unselected object. It seems to happen to the most recently selected object. If I'm zoomed in and apply a gradient to an object on one area of the artboard and it changes the color of an object on a totally different area, I might not see it happen and could send an incorrect file to print. I’ve hit undo and tried again, but it happens over and over.

    Heidi supported this idea  · 
  4. 2 votes

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    Heidi shared this idea  · 

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