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Priyanka Singh-Adobe Illustrator Team

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  1. 3 votes

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    3 comments  ·  Illustrator (iPad) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Priyanka Singh-Adobe Illustrator Team commented  · 

    Hi,
    Can you share a screenshot when the issue happens.

    Thanks,
    Priyanka
    Illustrator Team

  2. 2 votes

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    1 comment  ·  Illustrator (iPad) Bugs  ·  Flag idea as inappropriate…  ·  Admin →

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    Priyanka Singh-Adobe Illustrator Team commented  · 

    Hi Bob,

    I am unable to download the pdf document-it says "Failed to download the pdf document". Request you to upload the doc again.
    Also, please upload the .ai document that you are trying to export to pdf.

  3. 2 votes

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    1 comment  ·  Illustrator (iPad) Bugs  ·  Flag idea as inappropriate…  ·  Admin →

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    Priyanka Singh-Adobe Illustrator Team commented  · 

    Hi,

    Please share the file that you are trying to export, also let us know the format you trying to export to.

    Thanks,
    Priyanka

  4. 2 votes

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    1 comment  ·  Illustrator (iPad) Bugs  ·  Flag idea as inappropriate…  ·  Admin →

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    Priyanka Singh-Adobe Illustrator Team commented  · 

    Hi Sara,

    Please share a video of the issue. This would help us to fix the issue at the earliest.

    Thanks,
    Priyanka

  5. 28 votes

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    7 comments  ·  Illustrator (iPad) Bugs  ·  Flag idea as inappropriate…  ·  Admin →

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    Priyanka Singh-Adobe Illustrator Team commented  · 

    Hi Joshua/Angela

    Please enable Palm Rejection from Settings->Input and let you know if you are still facing any issues.

    Thanks
    Priyanka

  6. 4 votes

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    Priyanka Singh-Adobe Illustrator Team commented  · 

    Hi,

    Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
    We are unable to reproduce this issue in house.
    Can you help the Illustrator team to isolate this issue further so that we can nail this down?
    If yes, then please let me know the following:
    1) Is this Issue still happening on your machine in the Latest version 23.0.3 ?
    2) If yes,Kindly provide Test file(Via File→Package) with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.
    Please mention the title of this issue as the subject of the mail.

    Thanks,
    Priyanka
    Illustrator Team

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