 Priyanka Singh-Adobe Illustrator Team
Priyanka Singh-Adobe Illustrator Team
    
          
          
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10 results found
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1 voteAn error occurred while saving the comment 
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11 votesThe fix is available in both Beta 27.9 9 and Prerelease 29.6 191 builds. Please try to test it and comment back if it now behaves as expected An error occurred while saving the comment  Priyanka Singh-Adobe Illustrator Team
    
 commented Priyanka Singh-Adobe Illustrator Team
    
 commented@Mario, I have the .ai file but the linked files inside the .ai file, are missing. Please share the linked images also. 
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2 votesAn error occurred while saving the comment  Priyanka Singh-Adobe Illustrator Team
    
 commented Priyanka Singh-Adobe Illustrator Team
    
 commentedHi Arthu, Thanks for reporting the issue, I understand this is not an expected behaviour and we acknowledge it. Could you attach a recording for this issue to better resolve the issue. Thanks 
 Priyanka, Illustrator team
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4 votesNo new reports on that, so I believed it’s fixed. If not — please comment back. An error occurred while saving the comment  Priyanka Singh-Adobe Illustrator Team
    
 commented Priyanka Singh-Adobe Illustrator Team
    
 commentedHi Chaim, Vectorize option only comes up for raster formats like JPEG/PND/PSD/TIFF and more. You can place an image from your iPad /capture an image from the camera and convert them to vector artwork. Thanks, 
 Priyanka
 Illustrator Team
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12 votesAn error occurred while saving the comment  Priyanka Singh-Adobe Illustrator Team
    
 commented Priyanka Singh-Adobe Illustrator Team
    
 commentedHi, 
 Can you share a screenshot when the issue happens.Thanks, 
 Priyanka
 Illustrator Team
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2 votesAn error occurred while saving the comment  Priyanka Singh-Adobe Illustrator Team
    
 commented Priyanka Singh-Adobe Illustrator Team
    
 commentedHi Bob, I am unable to download the pdf document-it says "Failed to download the pdf document". Request you to upload the doc again. 
 Also, please upload the .ai document that you are trying to export to pdf.
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2 votesAn error occurred while saving the comment  Priyanka Singh-Adobe Illustrator Team
    
 commented Priyanka Singh-Adobe Illustrator Team
    
 commentedHi, Please share the file that you are trying to export, also let us know the format you trying to export to. Thanks, 
 Priyanka
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2 votesAn error occurred while saving the comment  Priyanka Singh-Adobe Illustrator Team
    
 commented Priyanka Singh-Adobe Illustrator Team
    
 commentedHi Sara, Please share a video of the issue. This would help us to fix the issue at the earliest. Thanks, 
 Priyanka
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45 votesPlease post a comment if enabling Palm Rejection (explained below) does not help. An error occurred while saving the comment  Priyanka Singh-Adobe Illustrator Team
    
 commented Priyanka Singh-Adobe Illustrator Team
    
 commentedHi Joshua/Angela Please enable Palm Rejection from Settings->Input and let you know if you are still facing any issues. Thanks 
 Priyanka
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4 votesAn error occurred while saving the comment  Priyanka Singh-Adobe Illustrator Team
    
 commented Priyanka Singh-Adobe Illustrator Team
    
 commentedHi, Apologies for the inconvenience caused to you due to this issue and getting back to you this late. 
 We are unable to reproduce this issue in house.
 Can you help the Illustrator team to isolate this issue further so that we can nail this down?
 If yes, then please let me know the following:
 1) Is this Issue still happening on your machine in the Latest version 23.0.3 ?
 2) If yes,Kindly provide Test file(Via File→Package) with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.
 Please mention the title of this issue as the subject of the mail.Thanks, 
 Priyanka
 Illustrator Team
 
          
 
              
@Sunil Kumar , could you please share the eps file with us, that would help us to investigate the issue at the earliest.
Regards,
Priyanka, Illustrator Team