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1. Zoom with scroll wheel / Pan with middle click

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   64 comments  ·  Illustrator (Desktop) Feature Requests » Tools  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Completed (Comments Open)  ·  AdminVarun Sharma (Sr Product Manager, Adobe Illustrator) responded

   Hi Everyone,

   We have added a preference to enable ‘Zoom with Mouse Wheel’. Go to Preferences→ General→ Enable ‘Zoom with Mouse Wheel’.

   Also, now you can pan the doucment using the middle click of the mouse.

   Both of these functionality are available since January 2021 release (version 25.1) onwards.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback

   ken supported this idea  ·  November 09, 2019

2. Automatic dimension/measuring tool please

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   570 votes

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   209 comments  ·  Illustrator (Desktop) Feature Requests » Tools  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Need More Info  ·  Yogesh Sharma responded

   A couple of questions on this:

   1. Would it be okay to have a separate spec creation service much like the upcoming Adobe XD service? On this service, anyone with a link, can select any objects, and view its dimensions (W/H), colors, fonts etc. Or should it be inside Illustrator.

   2. Are you only going to create horizontal, and vertical dimensions? Or would you also like to have angular dimensions as well?

   Please share more details about your workflow.

   Thanks,
   Yogesh

   ken supported this idea  ·  November 09, 2019

3. Remove canvas size limit

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   536 comments  ·  Illustrator (Desktop) Feature Requests » Documents and Artboards  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Completed (Comments Open)  ·  AdminSanjit Samanta (Senior Product Manager, Adobe Illustrator) responded

   Dear Users,

   We have launched this feature in the latest release of Illustrator, 24.2. I request you to try out this feature and give us your feedback.

   Thanks,
   Sanjit

   ken supported this idea  ·  November 09, 2019

4. AI 2020 V.24 Unknown Error while saving in AI "when a PDF joboption file is present in the adobe PDF preferences folder"

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   157 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →

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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting the issue .
   We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

   We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

   1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

   2)Please try the below mentioned workaround and let us know if that helps:

   If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
   1. Navigate to user presets folder
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
   2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
   3. Launch Illustrator and check if you can save the document

   If you use custom Adobe PDF presets then follow below steps
   1. Go to Edit > Adobe PDF Presets
   2. Check PDF compatibility of PDF presets that are not default
   3. Make a note of presets that use PDF compatibility version 1.3
   4. Quit Illustrator
   5. Navigate to user presets folder
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
   6. Move the presets identified in step 3 out of this folder
   7. Launch Illustrator and check if you can save the document

   3)Please share your preset folder in a Zip File
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings

   4)Please try the below mentioned workaround and let us know if that helps:

   Steps:
   i)Launch Illustrator
   ii)Open preference by pressing “Cmd+K”
   iii)Go to “File Handling & Clipboard”
   iv)Uncheck "Optimize file Open and Save Time on Slow Network (Beta) "
   v)Click ok
   vi)Try to save file and let us know if that helps
   If it is still reproducible
   i)Open preference by pressing “Cmd+K”
   ii)Go to “File Handling & Clipboard”
   uncheck “Save in background”
   iii)Click ok
   iv)Try to save file and let us know if that helps

   Kindly share the above with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.

   Thanks and Regards
   Ankit Goyal
   Illustrator Team

   Hi,

   Thanks for reporting the issue .
   We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

   We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

   1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

   2)Please try the below mentioned workaround and let us know if that helps:

   If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
   1. Navigate to user presets folder
   Win: appdata\Adobe\Adobe PDF\Settings
   Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
   2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
   3. Launch Illustrator and check if you can save the document

   If you use custom… more

   An error occurred while saving the comment
   ken commented  ·  November 07, 2019  ·  Edit…  ·  Delete…

   This seems to fix the issue for now.

   it took a bit to track down that path.

   thanks...

   Save Submitting...
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   ken commented  ·  November 06, 2019  ·  Edit…  ·  Delete…

   With on line support (yes I found it) we are able to save to pdf first then without exiting save as AI format.

   A bandaid for sure, but it seams to be a temporary fix.

   Tech support was good, just a little more digging to find them.

   Save Submitting...
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   ken commented  ·  November 06, 2019  ·  Edit…  ·  Delete…

   When I try to save anything it gives me a pop up _ "An Unknown Error has occurred"

   This is really Bad.

   Save Submitting...
   ken supported this idea  ·  November 06, 2019