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ken

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  1. 168 votes

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    Hi Everyone,

    We have added a preference to enable ‘Zoom with Mouse Wheel’. Go to Preferences→ General→ Enable ‘Zoom with Mouse Wheel’.

    Also, now you can pan the doucment using the middle click of the mouse.

    Both of these functionality are available since January 2021 release (version 25.1) onwards.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback

    ken supported this idea  · 
  2. 541 votes

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    Need More Info  ·  Yogesh Sharma responded

    A couple of questions on this:

    1. Would it be okay to have a separate spec creation service much like the upcoming Adobe XD service? On this service, anyone with a link, can select any objects, and view its dimensions (W/H), colors, fonts etc. Or should it be inside Illustrator.

    2. Are you only going to create horizontal, and vertical dimensions? Or would you also like to have angular dimensions as well?

    Please share more details about your workflow.

    Thanks,
    Yogesh

    ken supported this idea  · 
  3. 868 votes

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    ken supported this idea  · 
  4. 77 votes

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    Hi,

    Thanks for reporting the issue .
    We have fixed the bug which was orignally reported but it seems some users are still facing the issue.

    We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:

    1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .

    2)Please try the below mentioned workaround and let us know if that helps:

    If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
    1. Navigate to user presets folder
    Win: appdata\Adobe\Adobe PDF\Settings
    Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
    2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
    3. Launch Illustrator and check if you can save the document

    If you use custom…

    An error occurred while saving the comment
    ken commented  · 

    This seems to fix the issue for now.

    it took a bit to track down that path.

    thanks...

    An error occurred while saving the comment
    ken commented  · 

    With on line support (yes I found it) we are able to save to pdf first then without exiting save as AI format.

    A bandaid for sure, but it seams to be a temporary fix.

    Tech support was good, just a little more digging to find them.

    An error occurred while saving the comment
    ken commented  · 

    When I try to save anything it gives me a pop up _ "An Unknown Error has occurred"

    This is really Bad.

    ken supported this idea  · 

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