Barbara Kelsey
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2 votes
An error occurred while saving the comment Barbara Kelsey
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106 votes
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator TeamBarbara Kelsey
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10 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team)
(Admin, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Ankit Goyal .Barbara Kelsey
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2 votesBarbara Kelsey
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I am having the same issues. I replaced my Z440 a few months back with a new EliteDesk 800 thinking my computer was getting slow but same issues. Adobe CC, especially Illustrator, has been so glitchy the last year. It's constantly freezing or locking up. Right now I'm trying to type a few words in a new document. Every time I click on a spot, the app goes black and glitches. It's taking me 20 mins to do something I could do in 3 mins or less 2 or 3 years ago. I'm really getting tired with how unreliable Adobe CC is now.