I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!Magnus Helin shared this idea ·
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.
With Best Regards,
An error occurred while saving the commentMagnus Helin commented
Crazy irritating when it happens, but most often caused by some other software intercepting input from the keyboard and not properly passing it through afterwards.
If you are running any form av antivirus software, look a feature labeled something like Secure Keyboard Entry and disable it. At my company we use Webroot antivirus which caused this exact issue.