Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
26 results found
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Copy Paste in Place / Front / Back puts the art at a wrong place
So I'm having problems with the Paste in Place command, sometimes it works great when I Copy or Cut something and paste it on other artboards but most of the times it is not working properly, either what I copied o cut get outside the drawing area or it goes to a random place, and at first I thought I wasn't selecting the artboard but even with the artboard selected it falls anywhere. I'm running Illustrator CC 2019, on windows 10.
38 votesHi,
Thank you for reporting this issue. Illustrator Team really appreciate this.Can you help the Illustrator team to isolate this issue further?
If yes, then please let me know the following:
1) Is this Issue still happening on your machine in the latest version 25.2.1 ?
2) If yes, kindly provide some video, Test file(Via File→Package), OS version of your machine & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com in a Zip file.Please mention the title of this issue as the subject of the mail.
Thanks and Regards
Ankit Goyal -
ESC key not exiting text editing and isolation modes in Illustrator 2025 on macOS and PC
On macOS (latest version), ESC key does not exit text editing mode in Illustrator 2025 as it used to in previous versions.
Resetting preferences and keyboard shortcuts does not fix it. I created a new action to perform the exit task temporarily.
Expected behavior: ESC should exit text mode.26 votes -
Home screen is empty or almost empty
After update of Windows 10, my Adobe Illustrator looks like a screenshot in the attachment. I need help. PLEASE.
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WhatsApp Image 2025-02-28 at 09.14.49.jpeg 18 KB -
WhatsApp Image 2025-02-28 at 09.15.28.jpeg 65 KB -
Captura.PNG 74 KB -
Screenshot 2024-01-05 052451.png 83 KB -
Capture.PNG 10 KB -
Screen Shot 2022-01-21 at 5.58.32 PM.png 882 KB -
Screen Shot 2020-12-11 at 2.51.14 PM.jpg 324 KB -
illustrator.PNG 41 KB -
Capture2.PNG 30 KB -
Capture1.PNG 16 KB
16 votesIf you are still running into this issue, we would like to connect with you and see the issue at your machine.
Please reply on this thread if you are still experiencing this issue.
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Illustrator crashes using copy command
Everytime I use the copy shortcut or from the edit drop down, Illustrator crashes. I'm on Windows 11. It just started today.
15 votesWe have confirmation from multiple users that copy paste crash issue is resolved after updating to latest MS Windows Defender security intelligence update - 1.435.148.
Request everyone in this thread to update to the latest MS Windows Defender security intelligence update - 1.435.148 and share if this resolved this issue.
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Mouse/Tablet issues when using Hej Stylus! in combination with Ai
Operating system: macOS 10.15.6
Graphics card: NVIDIA GeForce GT 750M 2 GB
Intel Iris Pro 1536 MB
Wacom Tablet, Intros Pro, or Cintiq 24 HD f.i.Broken: Ai CS6+
Eilert from Hej Stylus! writing. Hej Stylus! is a tool that smoothes tablet output amongst other features.
Hej Stylus! pulls live tablet event data and re-infuses altered events back into the macOS event stream using:CGEvent.tapCreate(tap: .cgSessionEventTap,
place: .headInsertEventTap,
options: .defaultTap,
...
Using any of Hej Stylus!' position smoothing algos creates cursor issues in Ai - on tablet use only. Mouse is not affected.
Using Tablet devices causes blender to 'use'…14 votesHi All,
Thanks for reporting the issue .
We are not able to reproduce this issue in house. ,Kindly provide following info to nail down this issue:1)Kindly provide some video showing how in Illustrator issue is observed, Test file(Via File→Package) & elaborated steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
Please mention the title of this issue as the subject of the mail.
Warm regards
Aishwarya G Gadodia
Illustrator Team -
Zoom to mouse location
Prevously when you zoom with the Mouse (magic Mouse 2) it would zoom to the location of the pointer. Now it seems to just zoom to a random point. I move the mouse pointer and it still zooms to the random point. I want to hover my mouse somewhere and then zoom to that position like previous.
12 votesPlease try to disable Preferences > Selection & Anchor Display > Zoom to Selection option and see if it solves the problem.
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プレビュー用のPDFの文字が化けました
macOS Sequoia 15.6.1
Adobe Illustrator v29.7.1
他社で作成されたCentury Gothic Regular が使われているIllustratorドキュメント（作成バージョンは29.7）を開いて修正して保存した。
このデータはInDesignドキュメントにリンク配置されていた。
InDesignドキュメントの表示の、Century Gothicの数字が異なる数字になっていた。
1→3、0→2 のように。
修正した環境にはCentury Gothicがインストールされていない。Font Bookに表示されない。
が、Illustratorはフォントエラーを表示することなく、開いた。
PDFを書き出すと、正常に表示される。
プレビューのPDFのみ化けている。
その後、調べてみると、Illustrator内では「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」が使用されていることがわかった。
また、Illustrator v28.7.9ではプレビューのPDFが正常に表示された。
さらに、「/System/Library/PrivateFrameworks/FontServices.framework/Versions/A/Resources/Fonts/ApplicationSupport/CenturyGothic.ttc」を適当なFontsフォルダにインストールすると、Illustrator v29.7.1でもプレビューのPDFが正常に表示された。
コミュニティの記述にv29.2.1までダウンバージョンすると様々なバグが回避できるとあったので、ダウンバージョンしてみたが、やはり化ける。
v29.0までダウンバージョンしてみたが、全て化けた。
再現方法としては、
1. Century Gothicをライブラリ/Fonts フォルダに入れる
2. Illustratorでドキュメントを新規作成
3. 数字を入力
4. 書体をCentury Gothic Regularにする
5. 保存して閉じる
6. Century Gothicをライブラリ/Fonts フォルダから外す
7. 5.のドキュメントを開く
8. 修正して保存（または別名保存）
以上を、各バージョンのIllustratorで実行。
InDesignに貼り付けるまでもなく、Finderのプレビューで確認できる。7 votes -
イラストレーターが全体に不具合
囲み選択(黒)をしても反応せず、別の場所をクリックすると囲み選択をしている風になります。
ただし、カット・コピー等の検索と置換より上の項目は指示出来ず、コピペも不可。グループ化も不可。
全く作業出来ず、途方に暮れています。3 votes -
“Split Into Grid” creates a single live grid object now instead of independent paths and it's awful.
Recent versions of Illustrator changed “Split Into Grid” to create a single live grid object instead of independent paths. This completely breaks established illustration, print, and production workflows (stickers, dielines, laser cutting, icon sheets).
Please restore the previous behavior or add a preference/checkbox to output individual paths by default. Illustrator is an illustration tool, not a layout app.
2 votes -
Placing Illustrator file in InDesign
Placing files with bleeds create in Illustrator 30.1 and 29.8.4 moves the artwork down-left without respecting the bleeds.
Illustrator 29.5 works correctly.2 votes -
2 votes
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Acabo de actualizar AI y esta todo inestable, solucionen por favor....
Solucionen por favor....
2 votes -
29.4 is hanging/freezing in dialogs
I have found myself unable to work in 29.4. Program hangs/freezes all the time after entering some kind of dialog (save, settings, color mode, etc). I reset the settings to default, didn't help.
Reverted back to 29.3.1, no problems
2 votes -
1 vote
Zuher, please provide more information. Record a video, provide a test file or specific steps if there are specific actions needed, mention your OS and hardware details, the version number, so that the team could try to reproduce the problem at their side.
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Preview issues with Home recent files and Placed files not properly showing all artwork.
Home recent files not populating with updated artwork previews. For example: I use a personal file template, make changes, save as new, and the new file does not populate an updated preview on the home screen. Second, when placing an AI file in another AI file some of the assets are missing in the place file and/or moved and distorted - even though when I open the original file everything looks fine.
1 vote -
No puedo hacer capturas de pantalla
No puedo hacer capturas de pantalla dentro de AI, la version 29.6.1 con windows 11 de 64bits. Apreto la tecla de ImpPrt y no hace nada.
1 vote -
Illustrator reverts all the work done and doesn’t allow to expand
It’s just I'm doing work — and it reverts back to the start of my process and isn’t saving the work I work on as I go.
Also it doesn’t let me expand shapes and sizes.1 vote -
Adobe illustrator hangs up/not responding whenever the application is closed
Whenever my adobe illustrator application is closed the hangs up for 5-10 seconds and enters "not responding" in windows before closing. This happens whether or not a file is open and has been replicated across user profiles in windows. Previous tickets with support for this issue are : ADB-39790766-X5M6, ADB-40236629-R6J6, and ADB-40751699-T0T2. I have uploaded logs from the adobe log collection tool under the following name: AdobeLogs20250711062022_057-win-GS.zxp and have a local copy as well if it is needed (unable to attach here).
1 vote -
別の変数ライブラリを読み込むと「不明なエラー」がでる
・すでに変数ライブラリが読み込まれている
・１つの変数に複数のオブジェクトを割り当てているこのようなとき、変数＞変数ライブラリの読み込み、から別の変数を読み込もうとすると、
「不明なエラーのため、フィルター処理を完了できません。」
と表示されるバグがありますので、報告します。なお、複数割り当てられているオブジェクトを「変数のバインディング解除」で１つしか割り当てられていない状態にすると、上記のエラーは起こりません。
1 vote -
Cursor is gone
The cursor is sometimes after a while just gone. You can't see it.
1 vote
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