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Illustrator (iPad) Bugs

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47 results found

  1. Illustrator gets closed when a specific cloud file is opened

    I was working on a cloud document on ipad air 4 and everything was fine but suddenly illustrator closed itself. Now whenever I try to open that specific cloud file it keeps getting closed. It was not even complicated file to force ipad. Please help me solving the issue

    4 votes

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  2. Connections and synchronisation issues

    Illustrator doesn’t seem to keep connected to the Creative Cloud, saying I am no longer connected and it doesn’t synchronize my work. I have lost multiple works this way.
    Impossibility to synchronize, save or stay registered (screenshots are in French sorry but this is basically what it says).
    Of course I tried login/logout and multiple other attempts to synchronize.

    4 votes

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  3. 5 votes

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  4. 17 votes

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    We’ve added new capabilities to the Export options in the latest update. Let us know if you’re still facing issues exporting to PDF.

  5. Unable to open CC files on iPad

    Navigate to CC to access files: “to view this folder you must authenticate in CC app”

    Open the CC app and then what? Zero clues, zero ways to authenticate. Ultimately no ways to access the files within illustrator. Frustrating as this means a trip to the Mac in the office, just to check a couple of client files.

    To be fair the Creative Cloud app is a disgrace, whether you access from PS or other apps, the design is OK, but usability is circa 2/10 and no way to feed back on it.

    1 vote

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  6. aic file doesn’t save on ipad illustrator if originally from desktop illustrator

    Aic file created on Desktop illustrator, saved on cloud, then if edited in ipad illustrator does not save even though it says it is saving.

    5 votes

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  7. Export Panel and exporting for artboard doesn't work

    I drag my icon to export panel and select SVG. then hit export.
    A pop up appears only for half a sec and the export is not there.
    Same thing for exporting for screens; I select the artboard - export as SVG and I select that it would make subfolders for me and show it after export.
    It opens the folder but its empty.
    This bug appeared after the latest update. I urgently need it to be fixed.

    2 votes

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