30 results found
Make the file save able on iPad without having to export. OR just make it so the app doesn’t shut down unexpectedly every 5 mins!!2 votes
Working on a file that I just saved for while and when I returned, the artboard won’t load and the layers would only come out as guides. cant see anything at all1 vote
I’ve created many graphics and not has this problem but for some reason when I export it and check with the recipient, the graphic gets changed slightly. I’ve tried locking all of the layers before exporting and it still happened1 vote
I was working on a cloud document on ipad air 4 and everything was fine but suddenly illustrator closed itself. Now whenever I try to open that specific cloud file it keeps getting closed. It was not even complicated file to force ipad. Please help me solving the issue3 votes
Illustrator doesn’t seem to keep connected to the Creative Cloud, saying I am no longer connected and it doesn’t synchronize my work. I have lost multiple works this way.
Impossibility to synchronize, save or stay registered (screenshots are in French sorry but this is basically what it says).
Of course I tried login/logout and multiple other attempts to synchronize.3 votes
We’ve added new capabilities to the Export options in the latest update. Let us know if you’re still facing issues exporting to PDF.
Navigate to CC to access files: “to view this folder you must authenticate in CC app”
Open the CC app and then what? Zero clues, zero ways to authenticate. Ultimately no ways to access the files within illustrator. Frustrating as this means a trip to the Mac in the office, just to check a couple of client files.
To be fair the Creative Cloud app is a disgrace, whether you access from PS or other apps, the design is OK, but usability is circa 2/10 and no way to feed back on it.1 vote
Aic file created on Desktop illustrator, saved on cloud, then if edited in ipad illustrator does not save even though it says it is saving.4 votes
We have rolled out a version (1.1) today which has fixes for this issue.
Please have your iPads updated with latest version from App Store and let us know if you are still running into this issue.
I drag my icon to export panel and select SVG. then hit export.
A pop up appears only for half a sec and the export is not there.
Same thing for exporting for screens; I select the artboard - export as SVG and I select that it would make subfolders for me and show it after export.
It opens the folder but its empty.
This bug appeared after the latest update. I urgently need it to be fixed.1 vote
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