Illustrator (iPad) Bugs
55 results found
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App freezes and crashes, data lost
The app will freeze up and then crash on me and doesn’t save and my work is lost. Not only is this a huge inconvenience but it makes it extremely frustrating especially when hours of work are lost.
3 votes -
After update, apple pencil and touch does not work correctly
After update, making shapes with apple pencil does not work. And pan/zoom with pinching via touch does not work. Makes it impossible to use. I have restarted and it works for a second and then happens again.
3 votes -
Bug: Crashing while organizing files
Under “Your files” on the app landing page, when attempting to move files to folders, the app often crashes. It seems to happen most often after files have been moved into a new folder when you attempt to navigate back up into the previous folder.
1 vote -
Reduce the lags on iPad
Reduce the lags on iPad please 🙏
1 vote -
Freezing & Paste Request
I’m experiencing several issues with Illustrator on my iPad:
The app freezes constantly, no matter what I’m doing or which file I’m working on.
It also freezes every time I try to use split view or switch between apps.
Every time I return to Illustrator, I get a paste request from the last app I used (Chrome, Safari, Pages) and have to deny it.1 vote -
App is shut off suddenly
when zooming in, there are times when the app suddenly shuts off irregularly. im using ipad mini 7
1 vote -
App crashes when using Magic Keyboard. Unable to type.
When using my Magic Keyboard the app crashes instantly, It then also sometimes doesn’t bring up the keyboard on the screen so im unable to type at all.
12 votesThe issue has been fixed in a public release 3.0.6.
Please update it directly from App Store.
If the issue still persists — please comment back.
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App Crashed when opening a file
App used to work fine. Now when I try to open a file it takes forever to open, when finally open it shows a black window and the app crashes.
Need help.
3 votes -
App keeps crashing
I’ve been using the App for less than 24 hours and it keeps crashing and losing at least an hours worth of work each time. I’m usually just tweaking shapes or moving anchor points. Nothing that should cause major crashes.
3 votes -
Freezing
Esta mal la aplicación en mi iPad.
Ayuda2 votes -
App closes/crashed whenever I try to start a new project or open existing.
The iPad app crashes every single time I tried to open a project, start a new project, Import something no matter what I do it just crashes. This is beyond a waste of my money since I can’t even use the app and very frustrating. I’d like to talk to support honestly..
1 vote -
Constant crashes
Constantly crashes. Every few minutes the app crashes on 5th gen iPad and I lose my work. Tried rebooting, etc. Extremely frustrating.
12 votes -
I am running iPadOS 17.0 beta and the app crashes whenever I try to take any action on any canvas.
The app is starting normally, letting me access different existing files and creating new canvases. But as soon as I decide to take any action on any existing or new canvas, the app crashes.
This happens for example when I want to erase, draw, paste, add layers, etc.
Please fix ASAP!
14 votes -
crashing app
I’m subscription every month but i can’t work on ipad pro M2, now crashing application often. How do you responsible?
10 votes -
App crashes after opening project
App crashes after opening a project. Maybe it is caused by the update to iOS 17, but I cannot work in this way.
4 votes -
App crashes every 5 minutes and work is gone
The app crashes every 5 minutes when I try and draw. It won’t let me save and shows an error message and when it crashes I lose all of my progress from when I re opened the file.
4 votes -
App closes and all work is lost after about a minute of doodling
I just installed illustrator for iPad yesterday. I’m running a 9th gen 64 gb iPad. I open the app, select the Pencil tool, change it to art, then charcoal (1,2,or 3), then I start doodling some trees with my stylus (Apple Pencil clone). After about a minute, the app just closes and I have to start over. I’m one day into the free trial, but I won’t pay for something that is unusable.
2 votes -
App crashing
App crashes within a minute or two of opening. iOS and app are up to date and I even tried deleting and reinstalling the app but it continues to crash shortly after opening it.
2 votes -
App crash when making new file on iOS17 public beta
On iOS17 public beta, if you open illustrator and create a new file right after setting the dimensions, and naming the file- the app crashes when loading up the canvas.
10 votes -
Crashing
Software iscontinually crashing
There is ample space on iPad,sometimes work is auto saved other times I lose all of my work. Extremely frustrating especially for such an expensive program.35 votes
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