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Illustrator (iPad) Bugs

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49 results found

  1. App crashes when using Magic Keyboard. Unable to type.

    When using my Magic Keyboard the app crashes instantly, It then also sometimes doesn’t bring up the keyboard on the screen so im unable to type at all.

    12 votes

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  2. App Crashed when opening a file

    App used to work fine. Now when I try to open a file it takes forever to open, when finally open it shows a black window and the app crashes.

    Need help.

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  3. App keeps crashing

    I’ve been using the App for less than 24 hours and it keeps crashing and losing at least an hours worth of work each time. I’m usually just tweaking shapes or moving anchor points. Nothing that should cause major crashes.

    3 votes

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  4. Freezing

    Esta mal la aplicación en mi iPad.
    Ayuda

    2 votes

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  5. App closes/crashed whenever I try to start a new project or open existing.

    The iPad app crashes every single time I tried to open a project, start a new project, Import something no matter what I do it just crashes. This is beyond a waste of my money since I can’t even use the app and very frustrating. I’d like to talk to support honestly..

    1 vote

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  6. I am running iPadOS 17.0 beta and the app crashes whenever I try to take any action on any canvas.

    The app is starting normally, letting me access different existing files and creating new canvases. But as soon as I decide to take any action on any existing or new canvas, the app crashes.

    This happens for example when I want to erase, draw, paste, add layers, etc.

    Please fix ASAP!

    14 votes

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    4 comments  ·  Performance  ·  Admin →
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  7. Constant crashes

    Constantly crashes. Every few minutes the app crashes on 5th gen iPad and I lose my work. Tried rebooting, etc. Extremely frustrating.

    11 votes

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  8. crashing app

    I’m subscription every month but i can’t work on ipad pro M2, now crashing application often. How do you responsible?

    8 votes

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    1 comment  ·  Performance  ·  Admin →
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  9. App crashes after opening project

    App crashes after opening a project. Maybe it is caused by the update to iOS 17, but I cannot work in this way.

    4 votes

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    3 comments  ·  Performance  ·  Admin →
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  10. App closes and all work is lost after about a minute of doodling

    I just installed illustrator for iPad yesterday. I’m running a 9th gen 64 gb iPad. I open the app, select the Pencil tool, change it to art, then charcoal (1,2,or 3), then I start doodling some trees with my stylus (Apple Pencil clone). After about a minute, the app just closes and I have to start over. I’m one day into the free trial, but I won’t pay for something that is unusable.

    2 votes

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  11. App crashing

    App crashes within a minute or two of opening. iOS and app are up to date and I even tried deleting and reinstalling the app but it continues to crash shortly after opening it.

    2 votes

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  12. App crashes every 5 minutes and work is gone

    The app crashes every 5 minutes when I try and draw. It won’t let me save and shows an error message and when it crashes I lose all of my progress from when I re opened the file.

    3 votes

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  13. App crash when making new file on iOS17 public beta

    On iOS17 public beta, if you open illustrator and create a new file right after setting the dimensions, and naming the file- the app crashes when loading up the canvas.

    10 votes

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  14. I’ve tried everything suggested by the internet I’ve even gone as far as to wipe my iPad so idk what to do

    I’ve tried everything suggested by the internet I’ve even gone as far as to wipe my iPad so idk what to do

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  15. Fix app crash

    I have the app on my iPad and whenever I edit photos (expand vectorization) the app tends to crash. I go back to the app and click on my “saved”work but nothings there and it crashes again.

    6 votes

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  16. Crashing

    Software iscontinually crashing
    There is ample space on iPad,sometimes work is auto saved other times I lose all of my work. Extremely frustrating especially for such an expensive program.

    31 votes

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    2 comments  ·  Performance  ·  Admin →
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  17. Crashes on undo

    App closes on its own and crashes when I try undoing an action.

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  18. 1 vote

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    2 comments  ·  Performance  ·  Admin →
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  19. Keeps crashing on iPad and lost hours of work.

    I have a brand new iPad Pro with plenty of storage and is up to date. I was using illustrator for work and I was one brush stroke away from being done and now I can’t open that file without it crashing. I tried everything from deleting the app and redownloading, and restarting my iPad. Nothings working and I need to get into that file. Very disappointing.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  20. As I zoom in and out, the image below as the reference disappears for moments

    I am illustrating and using an image as reference below (in an locked layer), so as I am zooming in and out, the image disappears randomly or for moments, it looks like a glitch, because the image does not delete or goes away from the locked layer below, it happens only when I’m zooming in and out while illustrating, and I just can’t stop the zoom, it is very essential for us designers and illustrators.

    1 vote

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