156 results found

1. Beta Popup Partially Displaying

   The popup for Illustrator sharing betas are not displaying correctly and won't give me the option to stop the popups or sign up for them. You can't scroll up or down on them either.

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   Completed (Comments Open)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   This has been fixed in latest version - 27.3.1

2. Not being able to save my artwork

   This has happened twice before, where I create a piece and try to save it, but I don't get the "where to save" pop up box. I tried everything, but it doesn't happen.

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3. Snap to pixel is gone.

   When designing artworki for video and the web it is critical that you maintain precise alignment with the pixel grid. Previous versions of Illustrator had a Snap To Pixel option in the view menu. This is not gone. It makes designing for the web and video nearly impossible when dealing with fine lines and hard edges.

   Put it back.

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4. Illustrator 2022 doesn't support Emoji Characters

   Someone IT fella in Adobe Illustrator removed the Emoji as characters in Illustrator 2022! Now we are not able to type Apple Emojis in Illustrator!

   PLEASE FIX IT!!

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   Need More Info  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

   Please share a screen recording, are the glyphs inserted through Apple Emoji & Symbol panel? Or glyphs inserted through Type > Glyphs panel?

5. No GPU using 27.3.416 beta

   No GPU using 27.3.416 beta

   macOS 10.15.4 (19E266)
   Radeon RX 570 8 GB

   Adobe can you hear us?

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   Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   We are able to reproduce the issue in house and working on providing a probable fix soon. Thanks for reporting the issue !

6. No GPU using 27.3.407

   No GPU using 27.3.407 beta
   macOS 10.15.4 (19E266)
   Radeon RX 570 8 GB

   (GPU is available with 27.1.1)

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7. Assertion failure on loading a size preset

   Error when loading a preset

   Illustrator Beta 27.3
   Windows 11 latest version

   After starting AI Beta I wanted to load the preset Web-large 1920x1080.
   Right after opening the preset I got the message Debug Assert failed!
   Clicking Debug fixed it.
   It keeps happening.

   Complete text of the error:

   Debug Assert failed!
   {
   expression: "false"
   hash: "5c5eeb50-6241-3aac-e680-325300000026"
   message: "deleted UIDialog is getting accessed."
   sourceFile: "D:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvauxpui\adapters\src\Dialog.cpp"
   sourceFunction: "dvauxpui::adapters::Dialog::{ctor}::<lambda_7dc86b139c3956325e99582ff49bdc61>::operator ()"
   sourceLine: "287"
   threadID: "16432"
   threadName: "main"
   timestamp: "2023-01-21T16:36:50.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UISizeChanged ( @ 0) (dvaui.dll+0x000000000063F663)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB113)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0559)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   GetClassLongW ( @ 0) (USER32.dll+0x000000000002303D)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserMessageCall ( @ 0) (win32u.dll+0x0000000000001554)
   SendMessageW ( @ 0) (USER32.dll+0x00000000000178B8)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x000000000001677B)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x00000000000161A2)
   CloseThemeData ( @ 0) (uxtheme.dll+0x0000000000016E26)
   CloseThemeData ( @ 0) (uxtheme.dll+0x0000000000015821)
   GetDlgCtrlID ( @ 0) (USER32.dll+0x0000000000016325)
   dvaui::ui::OSWindow::UIDefaultHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006DA535)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0568)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   TranslateAcceleratorW ( @ 0) (USER32.dll+0x000000000002608A)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserSetWindowPos ( @ 0) (win32u.dll+0x00000000000018D4)
   dvaui::ui::OSWindow::UISetGlobalStructureRect ( @ 0) (dvaui.dll+0x00000000006E19FA)
   dvaui::ui::OSWindow::UIDPIChanged ( @ 0) (dvaui.dll+0x00000000006DA458)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB3A3)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006E0559)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D8E0C)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006E3C65)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (dvaui.dll+0x0000000000307F38)
   dvaui::datatransfer::SetDefaultCursorSupport ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006D87F7)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017F3C)
   DestroyCursor ( @ 0) (USER32.dll+0x00000000000284CC)
   KiUserCallbackDispatcher ( @ 0) (ntdll.dll+0x00000000000A2E44)
   NtUserSetParent ( @ 0) (win32u.dll+0x00000000000022B4)
   dvaui::ui::OSWindow::UISynchronizeParent ( @ 0) (dvaui.dll+0x00000000006E3711)
   dvaui::ui::OSViewContainer::UISynchronizeParent ( @ 0) (dvaui.dll+0x00000000006C1224)
   dvaui::controls::OSEditTextWIN::UISetParent ( @ 0) (dvaui.dll+0x000000000030160E)
   dvaui::ui::UIContainer::DeleteChildren ( @ 0) (dvaui.dll+0x0000000000623F7B)
   dvaui::ui::OSWindow::~OSWindow ( @ 0) (dvaui.dll+0x00000000006D32EA)
   dvaui::ui::UIDialog::~UIDialog ( @ 0) (dvaui.dll+0x00000000006A60E7)
   dvacore::threads::CallFromMainThread ( @ 0) (dvacore.dll+0x000000000023F974)
   dvacore::utility::RefCountedObjectWithWeakPtr::ReleaseUseCount ( @ 0) (dvacore.dll+0x00000000004A09E0)
   dvauxpui::adapters::Dialog::~Dialog ( @ 0) (dvauxpui.dll+0x000000000000E91C)
   dvauxpui::Initialize ( @ 0) (dvauxpui.dll+0x000000000003DB86)
   torq::api::alpacadialogref::~alpacadialogref ( @ 0) (dvauxpui.dll+0x00000000000BC677)
   dvauxpui::adapters::Dialog::~Dialog ( @ 0) (dvauxpui.dll+0x000000000000EAD3)
   dvacore::threads::AdaptCurrentEventLoopAsExecutor ( @ 0) (dvacore.dll+0x00000000002211CA)
   dvacore::config::GetVersionString ( @ 0) (dvacore.dll+0x00000000000B7C82)
   dvacore::config::GetVersionString ( @ 0) (Illustrator.exe+0x00000000007E2977)
   dvacore::config::GetVersionString ( @ 0) (dvacore.dll+0x00000000000B7D88)
   dvacore::config::ExecuteTopLevelFunction<void> ( @ 0) (dvacore.dll+0x00000000000BC750)
   dvacore::threads::AdaptCurrentEventLoopAsExecutor ( @ 0) (dvacore.dll+0x0000000000221390)
   dvacore::utility::OSComponent::GetType ( @ 0) (dvacore.dll+0x0000000000222048)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000018281)
   DispatchMessageW ( @ 0) (USER32.dll+0x0000000000017D41)
   exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000F946)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000FA89)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007E4C26)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000009364F4)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000002D6C41)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000CDE06E)
   gudeVersion ( @ 0) (Illustrator.exe+0x000000000151E1DE)
   BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x00000000000126BD)
   RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000005DFB8)

   Error when loading a preset

   Illustrator Beta 27.3
   Windows 11 latest version

   After starting AI Beta I wanted to load the preset Web-large 1920x1080.
   Right after opening the preset I got the message Debug Assert failed!
   Clicking Debug fixed it.
   It keeps happening.

   Complete text of the error:

   Debug Assert failed!
   {
   expression: "false"
   hash: "5c5eeb50-6241-3aac-e680-325300000026"
   message: "deleted UIDialog is getting accessed."
   sourceFile: "D:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvauxpui\adapters\src\Dialog.cpp"
   sourceFunction: "dvauxpui::adapters::Dialog::{ctor}::<lambda_7dc86b139c3956325e99582ff49bdc61>::operator ()"
   sourceLine: "287"
   threadID: "16432"
   threadName: "main"
   timestamp: "2023-01-21T16:36:50.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UISizeChanged ( @ 0) (dvaui.dll+0x000000000063F663)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006DB113)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @… more

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8. 保存できない

   制作データが保存できない（ID-5000）

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9. The mouse wheel is broken for both scrolling and the animated zoom in 27.2.0.315

   The behavior of the mouse wheel is changed drastically for both scrolling and the animated zoom in 27.2.0.315!
   For some reason the Beta seem too treat one rotation of the wheel as an infinite and uninterrupted one, unless the mouse is moved. It leads to infinite scroll and instant zoom, completely unusable. Please take a look at the screen recordings attached.

   27.1.1_wheel.mp4 is how the released version behaves. One tick of the wheel — one step of zoom (with Animated Zoom on), or one scroll step.

   27.2.0.315_wheel.mp4 is how the Beta does it. If I don’t move the mouse when I move the wheel, it gets scrolled all the way uninterrupted, and zooms to the extreme in a blink. Just terrible!

   The behavior of the mouse wheel is changed drastically for both scrolling and the animated zoom in 27.2.0.315!
   For some reason the Beta seem too treat one rotation of the wheel as an infinite and uninterrupted one, unless the mouse is moved. It leads to infinite scroll and instant zoom, completely unusable. Please take a look at the screen recordings attached.

   27.1.1_wheel.mp4 is how the released version behaves. One tick of the wheel — one step of zoom (with Animated Zoom on), or one scroll step.

   27.2.0.315_wheel.mp4 is how the Beta does it. If I don’t move the mouse when… more

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10. This is a bug report.

    Illustrator has a BIG problem i mean the user experience is TRASH. if your using illustrator for the first time then you will be COMPLETELY lost and no sane person is gonna watch a 3 hour tutorial on how to use JUST 1 feature on this app. This app has a problem with the tools not working how they were somewhat intended to. I've been using this app for about 7 weeks now and it still hasn't impressed me, the only consistent thing this app does is DISAPPOINT me. Either this app will go down or something needs to change.

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11. Não consigos salvar arquivos no meu AI. Aparece o que está no print.

    Não consigos salvar arquivos no meu AI. Aparece o que está no print.
    Já desinstalei e reinstalei e nada! Continua aparecendo essa mensagem ao salvar.

    Para conseguir salvar um arquivo preciso tentar várias vezes no "salvar como".
    Alguém sabe como resolver?

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12. There is an issue when resizing the window

    Please see attached .mp4. Thank you

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13. Adapt Artboard to the size of the imported DXF

    When importing a DXF you have an option to adapt the Size of the DXF to the size of the artboard.
    IN order to keep real size of the geometry, it should be more convenient to do this in the other wayn e.G. adapt the size of the artboard to the limit of the DXF file.
    Many Thanks

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14. USD exports can't be imported into Apple's AR tools

    It's great to see the USD tools getting closer to release, and I can confirm that I can preview the USD files that Illustrator makes in macOS. However, because they're USD and not USDZ, I can't import them into any of Apple's Developer tools, and they throw errors when trying to import them into Reality Converter.

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15. A previous section of illustrator is still in the process of quitting

    Crashed after first opening the Beta version of Illustrator. Again try to open the Illustrator shows like this msg warning.

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16. Dimension tool options won't save

    When using the dimension tool (beta) in the regular Illustrator program (latest update), I can't save my options. I can open the options window and change settings, but clicking "OK" does nothing. I have to cancel out to close the window in order to continue with my work. The tool will be great when it works correctly. Also, it would be nice if the lines and dimensions were editable. I generally build to scale because the dimensions of my projects to size are too big for the artboards and contain several larger elements. Having to enlarge each piece in order to get the proper measurements is time consuming and inconvenient. Being able to edit those would make things much easier. I have a script that can do it, but the tool would be better.

    When using the dimension tool (beta) in the regular Illustrator program (latest update), I can't save my options. I can open the options window and change settings, but clicking "OK" does nothing. I have to cancel out to close the window in order to continue with my work. The tool will be great when it works correctly. Also, it would be nice if the lines and dimensions were editable. I generally build to scale because the dimensions of my projects to size are too big for the artboards and contain several larger elements. Having to enlarge each piece in order… more

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