208 results found

1. I can no longer create a new pattern brush

   I can no longer create a new pattern brush. When I try to do this, the program freezes. I can cancel the frozen state with the ESC key, but the ...

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   4 comments  ·  Brushes  ·  Delete…  ·  Admin →
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2. Text disappearing in Preview/other Adobe apps

   Updated my version of Beta today.

   After saving a working file it no longer displays text in finders preview, or within an indesign file as a placed graphic. It displays correctly when opened in Illustrator (normal and beta versions).
   Using other devices running Sequoia 15.2 the preview image and indesign file with the placed graphic also appear without text, but opening in Illustrator on that device does show it. So it's not OS related.

   My only work around is to open the file and resave it in normal Illustrator and not the Beta version.

   Illustrator Beta 29.3
   Sonoma 14.6.1

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   3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team investigates it, thanks

3. In Preferences, Units keep defaulting to picas when I try to set it for points. Sequoia 15.1.1, AI 29.3.67
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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. Major issues on MAC desktop with shortcuts and tools. Unusable actually.

   Copy and paste is not working. Handles and boundaries are not showing. Things are randomly undoing steps. Zooming in randomly is happening. Most shortcuts don't work. I can not edit text, there is a lag and it never enters to let me edit it.

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   5 comments  ·  Tools  ·  Delete…  ·  Admin →
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5. Exporting Asset EPS and AI file does not generate a preview thumbnail

   Exporting Asset EPS and AI files does not generate preview thumbnail. Preview generation is configured in the settings.

   Windows 10
   Illustrator (Beta) 29.2

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   6 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Collapsed panels won't open when clicked!

   I keep some panels permanently expanded (eg. Character, Paragraph, Pathfinder/Align/Transform) with other ones like Transparency, Swatches etc. collapsed and tacked to the sides (see screenshot). When using 28.7.1, none of the collapsed panels will expand or respond to clicking any part of the panel. The only way I can expand them is to manually go into the Window drop down and click the name of the panel I need to expand.

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   6 comments  ·  User Interface  ·  Delete…  ·  Admin →
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7. 文字スタイルの割注を適応さる。垂直比率100％以外で行がズレる

   添付したPDFに記入の通りですが、
   ※llustrator27.9.6 で作成した文字列に文字スタイルの割注を適用する。
   ※Illustrator29.0 以降で開いた場合に垂直比率＝100％以外の文字列は、行がズレる
   ※これは「仕様である」 or「 バグのため改善を見込める」ご確認いただきたいです。

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   Completed (Comments Open)  ·  6 comments  ·  Delete…  ·  Admin →
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8. Can't type hex code in gradient dialog

   In v28.6 -- After double-clicking a gradient stop to open color options, I am unable to enter anything into the hex code text box. May have resulted from me clicking out of Illustrator and back in while the gradient color dialog was open.

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   3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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9. Typing text and changing color don’t get immediately updated on canvas

   The work done is not visible instantly. I can see the changes when zoomed in. The preview section is not working properly.

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   Under Review  ·  11 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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10. Pencil live feedback not working on new update!
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    7 comments  ·  Tools  ·  Delete…  ·  Admin →
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11. I can't make a mockup.

    The model option does not appear in the object menu. Also the mockup option does not appear in the Window menu. I don't understand why I can't see it even though I'm using the current version.

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    In this case the Mockup add-on seemed to refuse to run with a non-English language used. If you have a similar problem — please try to switch the app language and reinstall both the application and the Mockup add-on manually through CCD. If it fixes it for you — please upvote and comment.

12. Performance operations are greatly affected by memory usage.

    1. The software has excessive memory usage upon startup, occupying about 1.2 GB, while CDR only takes up a few hundred MB.
    2. There is lag when continuously zooming in, changing, or copying content.
    3. The content consists of text and icons, with 60 artboards taking up more than 3.5 GB of memory, which is too much.
    4. The performance on a graphics card P1000 with 2 GB is not as good as CDR.
    5. There is room for optimization to make better use of multi-core and multi-threading capabilities.

    (Note: The original list had an item '4' which seems to be missing, so I translated the list up to item '5' and then '6' as provided.)

    1. The software has excessive memory usage upon startup, occupying about 1.2 GB, while CDR only takes up a few hundred MB.
    2. There is lag when continuously zooming in, changing, or copying content.
    3. The content consists of text and icons, with 60 artboards taking up more than 3.5 GB of memory, which is too much.
    4. The performance on a graphics card P1000 with 2 GB is not as good as CDR.
    5. There is room for optimization to make better use of multi-core and multi-threading capabilities.

    (Note: The original list had an item '4' which seems to be missing, so I translated… more

    3 votes

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    6 comments  ·  Performance  ·  Delete…  ·  Admin →
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13. Make it so that you can zoom in and out with the track pad

    Make it so that you can zoom in and out with the track pad. As of right now I can't zoom in or out when pinching on the track pad.

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14. Illustrator Crashed at Startup after PR Beta, Media Encoder Beta Updated

    Illustrator Crashed at Startup after PR Beta, Media Encoder Beta Updated (?!)

    Hi, my Creative Cloud app updated those beta at 2024-08-06 18:00-18:30 then it break out my Illustrator that when I launch it each time, it is a super idea issue...

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    7 comments  ·  Launch  ·  Delete…  ·  Admin →
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15. Manual Dimensions don’t stick to the objects they are intended to be linked to

    Starting form Ai Beta 28.4.0.7, dimension objects are sticky (linked) to the objects we click with the Dimension tool — so that when we move or transform the objects, their linked dimensions move with them.

    For some reason this applies only to 'Aligned dimensions' (those that are made with the click-drag-release method).

    When we use click-click-click method, Illustrator creates 'Manual dimensions', which look the same way as the aligned ones, but for some peculiar reasons that makes no sense to us, are not sticky.

    This means that we can’t apply live and linked dimensions to objects that are anything more complex than a simple rectangle (which are the majority of things we need to measure) and we can’t move the artwork without dimensions self-expanding (because currently we can’t move dimensions WITH objects either).

    This makes the whole sticky-live-linked thing just a toy, barely usable for real work. This is not how other apps and plugins for Illustrator do this, because it makes no sense.

    And finally, if you compare this behavior with the way Angular dimension works — it correctly links the dimension with both methods!

    Please fix the bug.

    Starting form Ai Beta 28.4.0.7, dimension objects are sticky (linked) to the objects we click with the Dimension tool — so that when we move or transform the objects, their linked dimensions move with them.

    For some reason this applies only to 'Aligned dimensions' (those that are made with the click-drag-release method).

    When we use click-click-click method, Illustrator creates 'Manual dimensions', which look the same way as the aligned ones, but for some peculiar reasons that makes no sense to us, are not sticky.

    This means that we can’t apply live and linked dimensions to objects that are anything more… more

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    26 votes

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    2 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The latest Beta 28.5.0.78 allows manual dimensions to stick to arbitrary points and recalculate correctly when objects are repositioned or transformed — just as we expected it to. This includes gaps also.

    Please try it and see if it works for all the cases you have and comment back.

16. Memory Leak: Artboards/Raster Images/Generative Expand

    I'm playing around with creating small artboards on top of a raster image to delineate the areas I'd like to trace later. Every time I do anything with these artboards, I get a warning saying that Generative AI doesn't support raster images yet and my memory usage spikes and doesn't drop afterward. I found this out when my M1 MacBook Pro warned me that I was out of memory with Illustrator using 180GB (including swap, one assumes...).

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    Oh, details, yes: MacOS 15.1.1, 32 GB of RAM, Illustrator Beta v29.4.29

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    And it's worth noting that clicking the Feedback button (the little speech bubble) next to the Beta button (the Erlenmeyer flask) doesn't take you to the Beta feedback page. It goes to the main Illustrator feedback page.

    I'm playing around with creating small artboards on top of a raster image to delineate the areas I'd like to trace later. Every time I do anything with these artboards, I get a warning saying that Generative AI doesn't support raster images yet and my memory usage spikes and doesn't drop afterward. I found this out when my M1 MacBook Pro warned me that I was out of memory with Illustrator using 180GB (including swap, one assumes...).

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    Oh, details, yes: MacOS 15.1.1, 32 GB of RAM, Illustrator Beta v29.4.29

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    And it's worth noting that clicking the Feedback button (the little… more

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    1 comment  ·  Performance  ·  Delete…  ·  Admin →
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17. Issue with Eyedropper Tool Not Sampling Gradients from Images in Latest Illustrator Beta Update

    Dear Adobe Support Team,

    I’m experiencing an issue with the Eyedropper tool in the latest update of Adobe Illustrator. Previously, I was able to sample gradients directly from images and apply them to other objects with the Eyedropper tool, and this feature worked smoothly. However, since updating, the tool no longer seems to pick up gradients as it did before, even though I have not changed any settings.

    I've confirmed that the Eyedropper tool is functioning correctly with solid colors, but when I attempt to sample a gradient from an image, it only applies a single color instead of the gradient. I have checked the Eyedropper settings but found no specific options to ensure gradients are included. Additionally, I've attempted to reset the tool settings and reinstall Illustrator, but the issue persists.

    Could you please advise on how to restore this functionality or let me know if this is a known issue with the latest update? This feature is essential for my work, and any assistance would be greatly appreciated.

    Thank you for your time and support.

    Dear Adobe Support Team,

    I’m experiencing an issue with the Eyedropper tool in the latest update of Adobe Illustrator. Previously, I was able to sample gradients directly from images and apply them to other objects with the Eyedropper tool, and this feature worked smoothly. However, since updating, the tool no longer seems to pick up gradients as it did before, even though I have not changed any settings.

    I've confirmed that the Eyedropper tool is functioning correctly with solid colors, but when I attempt to sample a gradient from an image, it only applies a single color instead of the… more

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    3 comments  ·  Tools  ·  Delete…  ·  Admin →
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18. Entering a value int Width filed in Transform applies a different one instead

    The transform tool isn't working properly. I typed .75 into the W field, clicked on the H field, and got the attached image. Can we get this fixed asap? I'm not a fan of fighting the tools to get them to do what they usually do perfectly.

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    1 vote

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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19. Glyphs are missing in the Glyphs panel

    The glyphs don't show up when I open them. No matter which font I choose, it's always the same problem.

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    24 votes

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    28 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This got broken again in Ai Beta 28.3.47

    If it’s the same for you, please upvote the problem here: http://illustrator.uservoice.com/forums/939477/suggestions/47698790

    
    

20. Unable to draw a rectangle, multiple layers appear

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    1 comment  ·  Delete…  ·  Admin →
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