170 results found

1. Automactically Crashing Mutiple Times

   My Illustrator app (beta v28.7) always automatically crashes after a few minutes when using it. This happened this morning and I don't the reason why. I just opened the file <50MB

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2. Black and White Bitmaps Incorrectly Converted on Import

   Subject: Bug Report: Black and White Bitmaps Incorrectly Converted on Import

   Product: Illustrator (Desktop) Beta

   Version: 28.7 65 (64-bit)

   Operating System: Windows 11

   Steps to Reproduce:

   Open Illustrator and create a new document.
   1. Set the Document Color Mode to either CMYK or RGB.
   2. Import a black and white bitmap image.
   4. Observe the color mode of the imported bitmap.

   Expected Result:
   The black and white bitmap should remain in black and white upon import, regardless of the Document Color Mode. The white areas of the bitmap should remain transparent. We should be able to change the color of the image.

   Actual Result:
   The black and white bitmap is converted to either CMYK or RGB, depending on the Document Color Mode. The areas that are supposed to be transparent become white.

   Additional Information:

   • Black and white bitmaps that were previously imported before the update remain imported correctly and retain their black and white color.
   • This issue started occurring after the latest update to the Illustrator (Desktop) Beta.
   • Included screenshots show black and white bitmaps displaying as RGB and CMYK, respectively.

   Impact:
   1. This bug affects the accuracy and quality of imported black and white bitmaps, disrupting workflows that rely on precise black and white imagery.
   2. Users are unable to assign a color to the black and white bitmap, as it remains in black and white regardless of attempts to change the color.
   3. The white areas of the bitmap, which are supposed to be transparent, become white upon import, affecting the design and composition of artwork.

   Temporary Workarounds:
   a. Use an older version of Illustrator instead of the beta version.
   b. Use the following steps within the beta version:

   1. Select the image.
   2. Go to Object > Rasterize...
   3. Select the following options: Color Model: Bitmap Resolution: (desired Resolution) Background: Transparent

   Thank you for your attention to this matter. Please let me know if any additional information is needed.

   Best regards,

   Mark Reategui

   Subject: Bug Report: Black and White Bitmaps Incorrectly Converted on Import

   Product: Illustrator (Desktop) Beta

   Version: 28.7 65 (64-bit)

   Operating System: Windows 11

   Steps to Reproduce:

   Open Illustrator and create a new document.
   1. Set the Document Color Mode to either CMYK or RGB.
   2. Import a black and white bitmap image.
   4. Observe the color mode of the imported bitmap.

   Expected Result:
   The black and white bitmap should remain in black and white upon import, regardless of the Document Color Mode. The white areas of the bitmap should remain transparent. We should be able to change the color of… more

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3. Allow to 'slide' a selected segment or points along adjacent segments, similar to Blender's GG operation

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4. Typing text and changing color don’t get immediately updated on canvas

   The work done is not visible instantly. I can see the changes when zoomed in. The preview section is not working properly.

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Using Pencil tool with Live Feedback enabled throws a UNXP error message

   It reported an error to me several times. I attach a screenshot

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   Under Review  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi,

   
   

   Thanks for reporting this issue. This issue is known , and the concerned team is working on the fix . Once the issue is fixed and fix available in beta , will update the same here. Till then please try out the real time pencil in Adobe Illustrator beta builds, and keep the feedback coming !

   
   

   Warm regards,

   Aishwarya G Gadodia

6. Star (triangle) rounded edges Bug in v 28.7

   Every time I try to round the edges of a 3 points star (triangle) the notification bellow shows up on my Adobe Illustrator (Beta) 28.7 version and as a consequence I can't round it. By the way, I'm using it on Windows 10 Pro 64 bits and I had this same problem in diffente files.

   "Debug Assert failed!
   {
   expression: "false"
   hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
   lastError: "1814"
   message: "Finish not working"
   sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
   sourceFunction: "LiveCornerWidget::EndChange"
   sourceLine: "460"
   threadID: "12948"
   threadName: "main"
   timestamp: "2024-07-11T15:25:51.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
   dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)
   ai::controls::UIDocumentControlLayerWidget::DoPointerUp ( @ 0) (dvaai.dll+0x000000000008C037)
   ai::controls::DynamicCornerWidgetMouseCapture::End ( @ 0) (dvaai.dll+0x0000000000090EC2)
   dvaui::ui::PointerCapture::InvokeEnd ( @ 0) (dvaui.dll+0x00000000005F93A8)
   dvaui::ui::UINodeManager::EndInputCapture ( @ 0) (dvaui.dll+0x0000000000616B28)
   dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (dvaui.dll+0x0000000000623321)
   dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x000000000062576F)
   dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x0000000000625515)
   dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006CF781)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006CCED1)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D1E49)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (Illustrator.exe+0x000000000072FFF0)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006CA905)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006D53D3)
   dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030562C)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0327)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x00000000007AB136)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0275)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006CA344)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000E9DE)
   glPushClientAttrib ( @ 0) (OPENGL32.dll+0x000000000003F1F0)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
   DispatchMessageW ( @ 0) (USER32.dll+0x000000000000E684)
   exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000EB76)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000EC7E)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007AD8B6)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000709EE8)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006D43F1)
   exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008FEAC9)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000001B927AE)
   BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017374)
   RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000004CC91)

   Debug Assert failed!
   {
   expression: "false"
   hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
   lastError: "1814"
   message: "Finish not working"
   sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
   sourceFunction: "LiveCornerWidget::EndChange"
   sourceLine: "460"
   threadID: "12948"
   threadName: "main"
   timestamp: "2024-07-11T15:25:51.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
   dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)
   ai::controls::UIDocumentControlLayerWidget::DoPointerUp ( @ 0) (dvaai.dll+0x000000000008C037)
   ai::controls::DynamicCornerWidgetMouseCapture::End ( @ 0) (dvaai.dll+0x0000000000090EC2)
   dvaui::ui::PointerCapture::InvokeEnd ( @ 0) (dvaui.dll+0x00000000005F93A8)
   dvaui::ui::UINodeManager::EndInputCapture ( @ 0) (dvaui.dll+0x0000000000616B28)
   dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (dvaui.dll+0x0000000000623321)
   dvaui::ui::UINode::UIDispatchPointerEventToTarget ( @ 0) (dvaui.dll+0x000000000062576F)
   dvaui::ui::UINode::UIDispatchPointerEvent ( @ 0) (dvaui.dll+0x0000000000625515)
   dvaui::ui::OSWindow::UIDispatchMouseEventFromOS ( @ 0) (dvaui.dll+0x00000000006CF781)
   dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006CCED1)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D1E49)
   dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (Illustrator.exe+0x000000000072FFF0)
   dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006CA905)
   dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006D53D3)
   dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030562C)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0327)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (Illustrator.exe+0x00000000007AB136)
   dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000B0275)
   dvaui::ui::OSWindow::StaticOSWindowWndProc ( @ 0) (dvaui.dll+0x00000000006CA344)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000E9DE)
   glPushClientAttrib ( @ 0) (OPENGL32.dll+0x000000000003F1F0)
   CallWindowProcW ( @ 0) (USER32.dll+0x000000000000EF5C)
   DispatchMessageW ( @ 0) (USER32.dll+0x000000000000E684)
   exo::app::OSAppBase::PumpMessage ( @ 0) (exo.dll+0x000000000000EB76)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (exo.dll+0x000000000000EC7E)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000007AD8B6)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x0000000000709EE8)
   exo::app::OSAppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000006D43F1)
   exo::app::OS_AppBase::RunEventLoop ( @ 0) (Illustrator.exe+0x00000000008FEAC9)
   gudeVersion ( @ 0) (Illustrator.exe+0x0000000001B927AE)
   BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x0000000000017374)
   RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000004CC91)"

   Every time I try to round the edges of a 3 points star (triangle) the notification bellow shows up on my Adobe Illustrator (Beta) 28.7 version and as a consequence I can't round it. By the way, I'm using it on Windows 10 Pro 64 bits and I had this same problem in diffente files.

   "Debug Assert failed!
   {
   expression: "false"
   hash: "1d994fd0-34d9-6b24-7dfc-05670000003a"
   lastError: "1814"
   message: "Finish not working"
   sourceFile: "C:\J\ws\ilstmainbeta\PlugInDev\ShapeCoreUI\Source\LiveCornerWidget.cpp"
   sourceFunction: "LiveCornerWidget::EndChange"
   sourceLine: "460"
   threadID: "12948"
   threadName: "main"
   timestamp: "2024-07-11T15:25:51.0Z"
   }

   -------------- StackTrace --------------
   dvaui::ui::UINode::UIDispatchCapturedMouseEvent ( @ 0) (ShapeCoreUI.aip+0x0000000000038717)
   dvaui::controls::UIInteractiveControlView::FinishInteractiveChange ( @ 0) (dvaui.dll+0x00000000000E9207)… more

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7. Beta AI exports pictures as skewed and grayscale, with visible parallel lines

   When exporting JPG design Ai ruins the end-file. It is in grayscale and skewed as if would have been printed on bad printer.

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   3 votes

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   5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This is reported to be fixed in the latest Beta 28.7.0.65

   Please check if it works for you and comment back.

8. Inside / Outside aligned strokes don’t trim sharp corners properly

   The fact Inside / Outside aligned strokes are in fact dynamically generated compound shapes is a well obscured mystery, and it poses a ton of problems for experienced users.

   However, this problem is blatantly obvious for all of us.
   1. Make a path with a sharp angle, set sharp corners
   2. Try to align stroke to Inside / Outside (open paths currently support this only in Beta)
   3. Just look at the results.

   What are these protrusions?
   Why don’t they get auto-trimmed?
   Why expanding them gives a zero-width disjointed sliver and two unconnected shapes?

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   6 votes

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   0 comments  ·  Strokes  ·  Delete…  ·  Admin →
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9. grain texture preview

   Grain texture preview not working. Unable to play around with intensity or contact - no preview shown

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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10. The gradient slider is not rendering correctly, there are pixelations and lines throughout

    The gradient slider is not rendering correctly, there are pixelations and lines throughout

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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11. The illustration glyph error

    I can't see the shape when I float the illustration glyph window. Please help.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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12. I lose my work!!

    I was working on my portfolio and the program crashed. I repeatedly tried to save my file but it never allowed me to do so until the program closed, and now I can't find a way to recover my progress. I had never had any issues with AI until this moment and I am very upset!!!

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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13. Align tool broken (Illustrator Beta 28.6.98)

    The align tool won't allow for anything other than align to artboard (it's fine in the non-beta version (28.5)).

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    1 comment  ·  Align, Distribute  ·  Delete…  ·  Admin →
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14. veryyyyyy slow! please help

    I can't move the objects! its very slow! I can't save anything!
    and my computer has just been actualized!!! please help me!! your program its very expensive!

    2 votes

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    0 comments  ·  Align, Distribute  ·  Delete…  ·  Admin →
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15. 描述错误及顺序颠倒

    在预设的图案填充界面，顺序应该是有颜色，无颜色。但牵牛花图案文字表述虽准确，但图案顺序颠倒。

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    2 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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16. generate patterns is missing - Beta 28.6
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17. Inner & Outer Stroke Alignment on Text in Beta 28.5.66

    This is at least that second time that you have enabled stroke alignment on live text only to disable it in the next update. ENOUGH ALREADY. Obviously stroke alignment CAN BE DONE on live text, so stop fiddling around and just leave it enabled. The workaround is to create a graphic style with an inner or outer aligned stroke and then use the alt-key to ADD that graphic style to the existing appearance, but that's a hassle.

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    1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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18. mal en la herramienta ia

    no me permite usar la herramienta beta de ia, me sale sin conexión a internet, sin embargo, si cuento con internet.

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    0 comments  ·  User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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19. Image Copy to Produce Multiple Copies of Different sizes

    Recommend adding the capability to take an image and make multiple copies in incremental sizes of same image. For example, having the ability to take a PNG image and decrease the size incrementally. Would like to take an image and decrease the size by 10 percent or other user specified number of steps resulting from an ascending size to descending sizes for a "certain number of steps."

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    1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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20. Illustrator 28.4.1 SVG Export Changed

    When exporting the SVG with the screenshot Options, the code is generated differently than previous versions. For our company we use SVG files and edit the code and these new svg export files are not working properly once uploaded. I have uninstalled and reverted back to the old version and this has fixed my issue for now.

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    2 votes

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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