Roy

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7 results found

  1. Illustrator suddenly switching to CPU preview, GPU preview greyed out

    5 votes
    9 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Roy supported this idea  · 
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    Roy commented  · 

    I'm here to support this post - newest versions of Illustrator have a very bad bug with files switching to CPU mode and not being able to switch back to using GPU.

  2. Enabling Rulers or entering Outline or Isolation mode completely disables GPU Preview

    11 votes
    13 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,


    Thanks for reporting this issue, but as we are unable to reproduce the same inhouse, we would need some more information 


    • Please share the details of the Ai version (desktop) you are using.
    • If possible , it would be helpful for us to reproduce the issue if you could share the files with which you constantly face the issue.
    • Please share system details and GPU details for the machine you are using.


    Warm regards,

    Aishwarya G Gadodia

    Roy supported this idea  · 

  3. Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable

    40 votes
    24 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Roy commented  · 

    Can confirm I am seeing the same zoom scroll bug. Not present in previous version.

  4. When working with hi-res Black and White Bitmaps Illustrator goes to CPU preview disabling GPU Animated / Scrubby Zoom.

    3 votes
    3 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Roy supported this idea  · 
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    Roy commented  · 

    Hey Mark - Just wanted to say you are not alone. I downloaded your sample AI file and immediately got the GPU problem and it greyed out. You didn't mention what version of Illustrator you are using but I am assuming 27 as well.

    I also have Illustrator 26.2.1 installed and in that version, your file works perfectly fine with 100% full GPU acceleration. The problem is not your well spec'd out computer that's for sure.

    For an experiment, install a previous version of Illustrator and let me know if you see the same thing.

  5. Illustrator 26.3.1 loses Libraries after computer wakes from sleep

    6 votes
    3 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Admin →
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    Roy commented  · 

    This problem still persists with Adobe Illustrator 26.4

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    Roy commented  · 

    I was contacted by Adobe about this and they said they can replicate the issue on their side, and it will be resolved in the next update they make.

    Roy shared this idea  · 

  6. GPU Preview Disabled when Importing CMYK/RGB Vectors through CC Libraries

    1 vote
    0 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Roy shared this idea  · 

  7. Export for Screens: bad antialiasing and jagged edges on images within (especially rotated) when exported to JPG

    65 votes
    66 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Roy supported this idea  · 
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    Roy commented  · 

    I'm having the exact same issue as well. This is pretty bad that it continues through so many versions.

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