Illustrator suddenly switching to CPU preview, GPU preview greyed out
My little research has shown that the preview mode changes when zooming if the cmyk document contains cmyk images. In a cmyk document with rgb images or an rgb document with rgb/cmyk images, there is no gpu to cpu preview switching when zooming. To reproduce the bug, the document must include multiple images in order to impact performance during scaling. My system: i5 8400, 32 Gb, GTX1650 with latest Studio Driver installed, Asus PA329C, windows 11 Build 22621.1265, Illustrator 27.3.1 Here's what it looks like on my system.
Sergey Pivovarov
shared this idea
It is expected to have this bug fixed in the latest version, 27.4. Please test if it works fine for you and comment back.
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Adrian Jean
commented
NOT FIXED: Illustrator 29.0 — still has the issue.
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Dariusz Grzesiak commented
Still having this issue!
Illustrator 28.4.1
Mac OS 14.4.1
Apple M1 Max -
Ben Nunn
commented
I've had this issue for years and it's still a problem almost a year after this post in version 28.2. It's such a core workflow issue, it's really frustrating that Adobe hasn't managed to fix it yet.
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LRSmith
commented
Illustrator 28.1 still has this issue. Some of my open documents are working, other open documents totally greyed out.
In addition, when working with in GPU, my images are out of focus to the point where I toggle between CPU to get it back into focus, then back to GPU so I can zoom in/out.
Mac OS 14.3 (23D56) 2019 MacBook Pro (intel)
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Adrian Jean
commented
Illustrator 28.1 still has this issue.
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Marketing Stockprint commented
Still having this issue.
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Sergey Pivovarov
commented
With Ilustrator update 27.4, I no longer see this bug. Thank you!
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Sergey Pivovarov
commented
Hi all! Looks like update 27.4 fixed the issue.
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Roy
commented
I'm here to support this post - newest versions of Illustrator have a very bad bug with files switching to CPU mode and not being able to switch back to using GPU.
