Krystal
My feedback
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306 votes
Krystal supported this idea ·
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161 votes
Hi,
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to nitiagar@adobe.com
Thanks
Krystal supported this idea ·
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65 votes
Thank you for reporting this issue.
Can you share some files where this issue is encountered? Does this happen at all times or during specific workflows?
Krystal supported this idea ·
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40 votes
Please leave a comment if you’re still facing issues moving layers.
Krystal supported this idea ·
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106 votes
Krystal supported this idea ·
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198 votes
We have not been able to see this issue at our end. Need more information to have it resolved
a) Is this happening on a new document or on an existing Ai document?
b) Is this happening consistently – for each document?
c) Please provide details about RAM and free space on iPad.
d) If possible, if you can attach a video capturing the issue.Krystal supported this idea ·
The app freezes can’t do anything, in the layer contents are highlighted, cannot unhighlight them, and have to completely close app and restart but it keeps doing it after a few changes in the document, It is super frustrating and seem to happen after last update.