AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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9 votesAdminEgor Chistyakov
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3 votes
An error occurred while saving the comment AdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Hani, thanks for the file, now it’s pretty clear.
You need to open the Appearance panel to see what is going on.
These objects have 'Phantasm Brightness/Contrast' effects applied to them, custom effects from the Phantasm commercial plugin from Astute Graphics. If you don’t have the plugin installed, the effect should be discarded once you modify the object... I see them because I have this plugin installed.. but you say the Appearance does show nothing for you? Can you share a screenshot, please?
I will let the developers of the plugin know about this.An error occurred while saving the comment Wow, this is something I’ve never seen.
When did is start to happen for you?
Can you share a simple test file, to check if this is a file-specific problem? Does it happen in all your documents, including previously created, or in the new ones only?
What does the Appearance panel show for the selected shape? -
3 votes
An error occurred while saving the comment I can confirm that.
As soon as I get zoomed in at 300%, the rendering mode switches to CPU.
However, I don’t need to reinstall anything to bring it back, closing and reopening file is enough in my case. I use AMD Ryzen 5 3600, 15.9GB RAM, Nvidia GeForce GTX 960, Windows 10Recently some changes were made to solve the problem with GPU switching off, and there are reports it get better in Beta 27.6.0.109 which you can install from the Creative Cloud Desktop app’s Beta section. Can you check that please? It does fix it for me!
AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Jan, thanks for the update.
Hate these inconsistencies! I really hope the team can look into it and find a solution. I doubt though they can dig in without the file, so I assume you found a way to share with the them anyway.
Please reply if you have some news and don’t hesitate to redirect folks who have the same problem here — perhaps they have a file they can share.An error occurred while saving the comment Jan, in this case, no wonder.
If a user saves a PDF-file without the 'Ai compatibility option' (and some PDF presets don’t have this option included by default), Ai has no layers to read back. So you might want to check if your client keeps this option when saving files.
The problem might be in version differences. Are you sure you use the most recent Ai version, the same as your client?An error occurred while saving the comment Jan, what format do you use to save the document?
I suspect you are using PDF format to save it, and for some reason the computer #2 fails to read back the original Ai-component of the PDF and falls back to importing the PDF-component of it, which obviously leads to flattening it. -
2 votes
An error occurred while saving the comment I can confirm that.
Sometimes I deal with it with modifying the canvas size, when possible.
A permanent workaround I switched to is a script I wrote. It’s pretty custom and won’t a majority of users, but I can share it here, if you wish to look at it.AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment What is your current version?
How large are these artboards?
How do you add artboards, which method do you use? Is there a difference on how you add them?
Does it happen for all document or a specific one only? -
1 vote
An error occurred while saving the comment As I replied before, this UserVoice forums is a third-party service that is periodically monitored by some Adobe members. It is used to gather, sieve, and prioritize feedback. It is considered by Illustrator team as a final public place for users to log problems and request features.
Adobe Support Communities are general purpose forums, monitored by users and staff, with a lot of experts among both. They can come up with a solution, give a piece of advise, redirect to a report/request here at UV.As for the problem — it’s clearly a problem, also nothing can be verified just by looking at the screenshots provided or even with the fil you later added — the problem seems to lie in the cloud assets specifically, and the inability of the Ai app to handle them properly. That is my guess.
I notified the team of this problem and am going to do this one more time. Alas, the development of the Ai on iPad seems to be slowed down, but perhaps it is going to change in the future. I wish I can do more... I hope someone form the dev team can contact you personally and see into the library you had and tis quirks.
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Yep, bad naming. This option should have been made into a toggle, rather than a checkbox. Still it lacks votes to have any attention from the dev team.
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18 votesAdminEgor Chistyakov
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1 vote
An error occurred while saving the comment That is weird, because it does not behave like this for me on Windows, and never was... for me both InDesign AND Illustrator scroll horizontally with Ctrl held, zoom with Alt held, and make it faster with Shift added.
I know nothing about any secret option one can toggle to change that! Let’s try to locate the difference. Locale? Version? Mouse model? Drivers? Anything? -
3 votes
An error occurred while saving the comment Indeed. It always bugged me. Even if I create my own arrowhead and make the arrow part of it a live stroke (and then do this ineffective procedure with saving the file elsewhere, close Ai, replace arrowheads.ai with my modified version) — it behaves not as expected at all!
Thanks for raising this up.AdminEgor Chistyakov
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1 vote
An error occurred while saving the comment Does not happen for me. A click in a hidden compound path in the Layers does not do anything, and a click in the eye icon specifically shows/hides the object...
Perhaps it something more with the file? Can you share it? -
11 votes
An error occurred while saving the comment There was a similar request, https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/43796625-alignment-options-to-outside-top-bottom-left-r
Do you mind merging these two?AdminEgor Chistyakov
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An error occurred while saving the comment Mike, we can distribute objects using a key.
Illustrator uses the closest edge to distribute, so you could have to move objects closer to the left edge, like the GIF shows.
Does this method enough or it still feels not good enough? If yes — why?An error occurred while saving the comment You can do it, if I got it right. Almost though.
If your target object is below your key object, pressing Vertical Distribute Space in Align panel will move the target object below the key. If the target is above the key — will position above.
Does it work for you? -
2 votes
An error occurred while saving the comment There is no Animate on iPad, I suppose you mean Animate for desktop? Why then do you post in the iPad section?
What do you mean exactly? What is your request about in particular? What is it that feels 'complicated' specifically? What does 'mute' here mean? -
2 votes
An error occurred while saving the comment It is an expected and intended behavior.
A layer container does not get deleted when it has no more objects within, just like on the desktop version. -
2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Got it. A number of people who miss the branch is quite high, sorry.
I confirm that, the option unchecks itself on relaunch.An error occurred while saving the comment I can’t confirm that.
When I save a document with Snap to Grid on, and then relaunch Ai, the options stays checked and it actually works — artwork snaps.
Which version do you use? You are on a Mac, 10.15.7, correct? -
1 vote
An error occurred while saving the comment I have a suspicion it is related to recent breakup between Adobe and Pantone. Here is a link, in case you missed the announcement somehow: helpx.adobe.com/en/illustrator/kb/pantone-color-books-illustrator.html
In short, Pantone + Solid Coated, while being available still sometimes, does not longer allow to use LAB values, it gets converted to the document space. When you create your own swatch — values hold.
If you still want a collection of LAB swatches — you can purchase their (Pantone) plugin and load swatches using it (it also allows some free stuff), or search for alternatives to Pantone, which exist (I won’t provide links though).
Why? Probably because Pantone wants more money — this is how I personally think. We won’t know the truth ever, and you can read a lot of speculations elsewhere.
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3 votes
An error occurred while saving the comment Please tell more.
What do you do, when does it close, which version is it, did it behave like this before?
Perhaps, this script can help you a bit: https://github.com/shspage/illustrator-scripts/blob/master/batchTextEdit.jsx
It is not exactly the same thing you want, but I use it often for same purposes.