AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
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20 votes
I am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
An error occurred while saving the comment Does not happen for me in Windows (phew)
An error occurred while saving the comment Happens for Windows as well.
Some other users experience this also with Character panel’s fields.
There is also another report about Enter not working for tint percentage confirmation: https://illustrator.uservoice.com/forums/601447/suggestions/45887767AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Kelvin, this is bad :(
Can you please upload the project file to a storage service of you choice (if it’s heavy indeed) and send the link over to the team via sharewithai@adobe.com, for investigation.
Nothing really can be done without the file. Provide this report’s address as a reference link in the email: https://illustrator.uservoice.com/forums/601447/suggestions/45878299Do not post link here in comment if you are not allowed to share it publicly.
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1 vote
An error occurred while saving the comment Can you please share a screenshot of how it looks for you?
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24 votes
As stated at https://community.adobe.com/t5/illustrator-discussions/color-difference-between-cpu-gpu-previews/m-p/13322063, this issue is a Mac-only problem for Ventura on Silicon chips.
A workaround for now is to use CPU preview or run the app using Rosetta or open as Intel or roll back to Monterey.
An error occurred while saving the comment Please share screenshot of Color Settings used in both applications.
Also — are they in sync using Adobe Bridge? -
3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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12 votesAdminEgor Chistyakov
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10 votes
The problem no longer happens in latest releases, like 26 and 27.
An error occurred while saving the comment Not longer an issue in the latest releases.
An error occurred while saving the comment Finally, somebody reported this except me!
This is a known bug now, and I can tell you exactly hot to reproduce it.
Avoid selecting segments with no point included in a compound path in isolation mode with deleting it next. -
4 votesAdminEgor Chistyakov
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5 votes
Not sure if I get it.
Are you sure you mean Shaper tool, not Shape Builder tool?
Because Shaper tool does not make a selection of the drawn shapes. Shaper Builder though — does.
How do you switch to the Smooth tool after using the other one?
By default Smooth tool is placed in the same tool slot as the Shaper (not Shape Builder), and once you click-and-hold the tool slot to access hidden Smooth tool — indeed, the selection gets dropped.
Can someone here record a short video of the issue?
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Is it the same problem as shown here, for example?
https://youtu.be/v14o-7RoQKo?t=117 -
2 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votesAdminEgor Chistyakov
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28 votesAdminEgor Chistyakov
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An error occurred while saving the comment And please allow assigning a graphic style to style them
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5 votesAdminEgor Chistyakov
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4 votesAdminEgor Chistyakov
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3 votes
An error occurred while saving the comment lz, do you use any third-party plugins? or does it happen for you with the stock Ai?
Indeed, I had the same problem with plugins.
If you had some plugins installed, which had their own tools, and the plugins are not supported by a new version of Illustrator (or were not installed), Ai gives you an error and can’t load tool panels at all (or loads them every second time).
Sometimes panels are not even listed in the menu, and another time they do get loaded, but without missing tools.
Even if you install plugins back — panels don’t get fixed, they are broken forever, and there is no other way to restore them, except for creating anew (or directly editing Tools Panel Presets, which is not an intended way for sure).
AdminEgor Chistyakov
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11 votesAdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment Recent versions of Illustrator do have a way to change the vertical alignment, in Type > Area Type Options dialog (it is named wrong, though, 'Horizontal' instead of 'Vertical', and there is a bug report about fixing it: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45711817-area-type-options-align-is-mislabeled-should-say)
Buttons though are indeed missing from the Paragraph panel.
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3 votes
An error occurred while saving the comment I wonder what is meant exactly — an ability to use Braille fonts from the box, or a general accessibility for visually impaired users? Please elaborate on this, this is an important topic indeed.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
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Ted, judging by the file’s name, you were using Export for Screens to produce it?
Can you share the settings you have? Take a look at this screenshot.
You have to click that gear icon near the cursor (Advanced settings for exported file formats) and check if you Background Color value is transparent and not white.