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AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Please demo what is wrong. Record a video or a GIF, provide steps to reproduce.

  2. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Mike, it is a GPU rendering issue. GPU renders fast, but can cause artifacts in some cases. It depends from one’s machine’s specs. I checked your file and it renders fine for me.
    Try View > Preview on CPU.
    Also, please email these files and your exact specs (including GPU) to sharewithai@adobe.com with 'GPU issue' header, please.

  3. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Please check your CapsLock key.

  4. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Hamed, please attach an actual file. Screenshots do not help much to understand the problem.

  5. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    1. Describe situation: what font are you using, what symbols are you trying to type, what version of Illustrator you are using...
    2. Share the package (including the font) for others to try

  6. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Lisa, maybe because they don’t have the file Erin has and still don’t know exact steps to reproduce it?
    1. File
    2. Steps
    3. Specs (done)
    4. Video (optional)
    Send all of this to sharewithai@adobe.com or attach here.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Which command do you use to export a PNG?
    Can you provide a source file and describe the process in steps?

  7. 10 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Unusual way to say this :D
    Will anybody announce this on Twitter? Adobe.com?

  8. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Ben, by multiple places you mean different documents or different pieces of a single artwork?
    If 1 — use Libraries, I guess. If 2 —just tick Global when creating a swatch.

  9. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    This looks painful and wrong.
    I can test the file on 25.2.1 Windows for you to see if it happens. So far I tried to replicate the scenario and it worked fine for me, both Alt+dragging and Copy via Move dialogue.

  10. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    That's a big gap to jump!
    Menu commands are gone for sure, there is no way to customize it, that's no Corel Draw.
    Tools and panels you can call back by switching to Essentials Classic (instead of 'newbies-friendly' Essentials).
    Page setup had been assimilated into Artboards and options for the dedicated tool — Shift+O, Enter.
    Don’t loose hope! Ai changed a lot, gained weight and wrinkles and kept all deceases (and got new), but it can be tolerable.

  11. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    You can set your own keyboard shortcuts (Edit > Keyboard Shortcuts: Tools / Menu commands)

  12. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Hans-Peter, you can do it if you enable 'Paste Remembers Layers' in Layers panel’s menu.

  13. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Wow., an unexpected result. I wonder what is did solve though... and how...

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Mate, what can I say.
    I suppose you use Windows 10, right? This file you shared is shown as black on white thumbnail in Explorer for me. It’s black on white if I use Photos to view it, it’s black on checkerboard if I use Photoshop, it’s black on gray if I use XnView.
    We have no idea what you lady uses to view this file, and it’s no guarantee that the app she choses won’t have a black background as default, or even able to render alpha channel.
    And sure Illustrator team can’t predict that.
    Sadly, the fact it get displayed black for you is something related to your OS and definitely not Illustrator. Try to clear your thumbnail cache, it might help.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    The example immage-01.png attached is just fine and has transparency in it.
    Try to open it in Photoshop to be sure.
    What viewer do you use?

  14. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    This can be caused by permissions the app have on launch.
    This require some testing I think. Please contact sharewithai@adobe.com and share your OS an Ai details, your system language, your profile name/permissions and paths used on installation.
    I hope they'll be able to figure it out.

  15. 6 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Vladimir, you can make gradient follow a path by toggling Stroke modes in Gradient panel. Or do you have something else in mind?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Enis, this particular case can be solved with conventional means we have now.

  16. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Does the new option form the Align panel, 'Align to glyph bounds', solve it for you?

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I would disagree, but it's more complicated than that... Gotta think about it

  17. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Merci beaucoup, Fabrice, je le vois maintenant aussi.. Indeed, I can confirm this on Windows 10, 25.2.
    As a workaround try to disable GPU mode, at least for mode tracés.
    Bonne chance!

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can’t confirm on the released 25.2 on Windows.
    Can you share a test file and give your specs? (OS, GPU, etc)

  18. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yup, this is obscuring.
    See, Ai always adds the artboard number when you export an image.
    Even if you have only one artboard. It will use the name of an artboard if it was renamed.
    And numbering/naming is done automatically AFTER a base filename is chosen.
    So if you had files exported previously (with -01 and so on in their names), they would have been overwritten is you have said Yes. But since the exported file is missing — it creates a new base one with the added artboard’s number.
    Does it make it any clearer?
    I assume that someone erased the '-01' from the original file’s name... Because Ai doesn’t produce these with Export command :)

  19. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Use White Spot color instead. Printshops have tools to parse it, separating all 5 colors just perfectly.
    Because you just have no idea what your CMYKW as a mode will break :/

  20. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Sounds reasonable.
    For now I treat both Adobe’s and AstuteGraphics corners as 'auto-recognizable', rather than 'live' or 'dynamic'.
    But if and when it’s done, please allow Ai to expand one, so I can have some live and some not, because now there is no way to do it.

    Basically vote for this more general and more popular request, please:
    https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/34915786-live-corners-should-be-more-live

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