AdminEgor Chistyakov
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4 votes
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An error occurred while saving the comment Steve. does this happen today? I try to recreate this in the latest build and it never happens. Please check.
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2 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment The line has a rather odd variable stroke applied... when changed to Uniform, the bugs vanishes. However, even if I remake the stroke width to be 0 in the middle, and thicker at the outer end, the bug stays. I supposed a rounding error happens. Upvoted, thank you for the report.
As a workaround I can advise to make the illustration larger and downscale it when exported. Another approach is to use Artistic brush instead.
AdminEgor Chistyakov
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13 votes
The fix has been pushed into the latest 30.3 general release — the Cmd/Ctrl+Shift+A hotkey now works in the Artboard mode to deselect all artboards (but not the Object menu command).
Please update, check, and comment back if it still happens.
An error occurred while saving the comment While in the Artboard mode, the Select > All top menu command selects objects, not artboards. So it means only the hotkeys become modal, while the menu commands still refer to object selection only. It makes sense... but then again, selecting objects while working with artboards seems odd... Perhaps the names of these two commands should become Select > All Artboards and Deselect Artboards, to match the modal hotkeys? ...at the same time, the Select > All on Active Artboard stays valid... this definitely requires more thinking.
An error occurred while saving the comment The hotkey (Cmd/Ctrl+Shift+A by default) now works in the Artboard mode to deselect all artboards, however the menu command still stays inactive.
An error occurred while saving the comment A related problem:
Select > All menu command also selects all artwork instead of all artboards only
http://illustrator.uservoice.com/forums/601447/suggestions/41482618AdminEgor Chistyakov
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1 voteAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Ryan, do you still have this problem, or did you figure it out since then?
If it still bothers you, please tell more about your workflow. Ideally, a full chain of steps and /or a video attached would be needed to help the team to investigate it. -
2 votes
An error occurred while saving the comment There is one (two even).
When you create a new document, Illustrator uses 'document profiles' to base a new document upon, with presets included: brushes, swatches, symbols, styles... if you need a specific set of these, you should create a document that have only those you need, save it, and put into the dedicated folder (this page would tell you the correct paths: helpx.adobe.com/illustrator/kb/create-custom-new-document-profile.htmlTo use this profile then... well, the 'modern' New Document dialog sucks... it displays the default document profiles only, as categories/tabs on top, but to choose a custom profile, you’d have to scroll the right column, find the More Settings button, to open the dialog (that looks exactly like the legacy New Document dialog, with all the options exposed!), and to choose the Profile there.
If you wish to see this dialog instead of the modern one, you can toggle the 'Use legacy "File New" interface' in Preferences > General.Another method is to use .ait templates.
These can live in any folder. Any .ai document can be renamed to .ait and behave as a base — launching it would create a full copy of it, but unnamed, so you won’t replace the template when trying to save it later. The difference is that document profiles don’t allow to set up anything on canvas (like guides or preplaced art) or set up specific layer structure, while templates do, but won’t allow to set up the size and the number of artboards, being just full copies.There are several requests here to streamline the experience. While these work and make total sense when you learn about these two, it might not be exactly clear at first. If you are interested, I can share the links to upvote.
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16 votes
An error occurred while saving the comment I can’t agree it is fixed fully.
It should not happen in newer files, yes (I hope), but old ones still have it, and resaving them won’t fix it.What we see is 'Flip' flag for the Type object doesn’t match the actual position of the text. When we scale text with the flag mismatched, Illustrator re-renders it accordingly to the flag... but it doesn’t match the intention and the consistency is broken.
It should work the other way around, I think. I believe it was an Ai’s fault to mess up the flags, because the objects look like intended, and Ai allowed to make them look like this. What a fix should do is check the way the text is rendered and toggle the flags accordingly.
AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Ah, yes, same deal. Adds one handle.
Sure, I have a plugin to kill these afterwards, but why create these in the first place...AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Something is off with reading back the encoding in the legacy files, I suppose... Worth checking further, I agree. Can you share these files, please?
Send them to sharewithai@adobe.com, and mention the link to this report — http://illustrator.uservoice.com/forums/601447/suggestions/51068689An error occurred while saving the comment Randy, these names (as well as some effects’ other presets’ names) get recorded when a file is written — so It feels like the locale of the computer this template was saved at doesn’t match the one this template gets open at... Can you please check what language does the machine that originated it uses, and what it is for other computers?
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11 votes
An error occurred while saving the comment Akshaya, it is exactly like the GIF attached to the original report, nothing changed.
1. Create a circle (I did this in a CMYK Print-based doc)
2. Fill with a default gradient, remove stroke
3. Make a copy of it
4. Change the type of one into Perceptual, leave the other Classic
5. Export a PDF with a low resolution for images, to instantly spot the rasterization
6. Look at the PDFThe result is bad. While the ellipse’s edge with the Classic gradient is true vector, the Perceptual one is just a raster blob. It should be a raster image CLIPPED into ellipse.
An error occurred while saving the comment Not confirmed. The bug is still present, the edges are still rasterized.
AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Soraia, can you record a small video of you trying to work with text, please?
You’re on Catalina, right? Can you share other specs your computer has? -
6 votes
Hi,
Thanks for reporting this issue.
We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Please Also let us know if you have been using any 3rd Party plugin while facing this problem.
Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.
Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm…
An error occurred while saving the comment There is nothing to package, really.
In a Print-based document I created a guide (and changed the color to magenta to better see it on white).
I toggled the style to be dotted.
I created a rectangle and an area text object.
Immediately the guide jumped (visually) 1 px away (while solid goes through the edge perfectly).
I zoomed with Opt/Alt- wheel back and forth and it jumped (visually) even further away.
I tested it with no plugins (I hate doing that, it kills my plugin toolbars) — no difference.
In CPU preview mode it looks OK.AdminEgor Chistyakov
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2 votes
This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.
However, please not there are some known issues with this particular build:
- Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
- Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
- Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.
An error occurred while saving the comment Yep, I remember it was working... Checked an older 2017 version, works there.
AdminEgor Chistyakov
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100 votes
An error occurred while saving the comment Look at how Excalidraw handles arrow binding:
https://x.com/excalidraw/status/2029240702262006191An error occurred while saving the comment A related request now exists about Callout Tool, similar to one Acrobat has:
http://illustrator.uservoice.com/forums/333657/suggestions/48286484AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment I see.
Does it allow a certain tolerance, to include less strict rules, or color conversion errors? ...was it ever needed in your workflow?An error occurred while saving the comment Hector, Recolor dialog allows to map selected colors to a chosen library, using the 'Limit' button... not in the same way your script does, with a clear informing, but just automatically. Why did you prefer to develop a script instead of using the built-in method?
An error occurred while saving the comment I’d say very slim. Based on the activity here, the team rarely picks scripting requests these days, putting their effort in other areas.
I will create a request based on your report for you.An error occurred while saving the comment Hmm, there is not much visual difference... Do you mean you were able to workaround the problem?
Script API doesn’t provide this functionality, true... A script can try to call an action that does it, but dynamically creating actions is prone to error... The script itself is interesting, but feels like a niche tool, so it’s good you are developing it.AdminEgor Chistyakov
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3 votes
Seems to not happen anymore in latest builds. Please comment if you still get anything like this.
An error occurred while saving the comment I’m still digging and checking :) This place is vast and accumulated a lot of entries before I got here... if you encounter anything similar or new — don’t hesitate to come and report.
An error occurred while saving the comment G Lind, how does it behave today? In both CPU and GPU modes?
If it’s still off — can you share more details on your color setup? Screenshots of the settings in Bridge, Ai, InD, Ps (of configuration files themselves), the test files, your OS specs — the more you provide, the higher the chances the team would be able to recreate this problem in house.
Or is it just gone and it’s all right now? -
5 votesResolved (Comments Open) · 1 comment · Illustrator (Desktop) Bugs » Colors, Swatches, Patterns · Admin →
An error occurred while saving the comment Emma, it seems like it doesn’t happen anymore, and freeform gradients today respect global swatches.
Does it work as expected for you? -
4 votes
An error occurred while saving the comment Based on your screenshot of the Appearance panel, the text has an additional fill applied on the object level. This renders one more fill for all characters, above their own fill, covering them completely. To fix this, you’d have to select the text object and use Clear Appearance button in the panel. You can go to the parent level of the text also by clicking the 'Type' row at its top when editing the text. The small icon with black and white fill-stroke signals the text has custom appearance, otherwise it’d have 'no appearance' there.
I believe you figured this out long ago, just wanted to make sure.
Michael, do you experience this problem today? Can you please check and comment back? Seems like fixed when I try to test it.