AdminEgor Chistyakov
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3 votes
An error occurred while saving the comment An error occurred while saving the comment Isolating a layer is a thing that is rarely used by many, because it works only via the Layers panel.
Here are two related requests (and a nice plugin solution you might like):
1. You can't enter isolation mode when nothing is selected — http://illustrator.uservoice.com/forums/333657/suggestions/35809273
2. Isolate selection doesn't get recorded in Actions — http://illustrator.uservoice.com/forums/333657/suggestions/36200575 -
2 votes
An error occurred while saving the comment Is this... a Rimworld’s triceratops? Dinosauria?
I wonder if the issue with the locked isolation is still a problem for you.
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3 votes
An error occurred while saving the comment Please tell more about your setup. I can see you are using MacOS Catalina... what Illustrator version though? When did you problem started? Was it working fine in the previous build? Did you install any apps recently? Do you have a mouse attached, an external monitor? Can you share a screen recording of the behavior?
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5 votes
An error occurred while saving the comment It’s not exactly clear what goes wrong with aligning in this case, and it’s not enough data to reproduce it — works fine for me when I try it.
There is a known problem with imported SVGs (http://illustrator.uservoice.com/forums/601447/suggestions/35637049), but it can be something else.
Please share screen recording, your exact build number and OS specs (if not yet), and the actual test files that behave like this for you.
UserVoice seems to have problems with attaching .ai files, and in this case please send these to sharewithai@adobe.com (and mention the link to this report, so the team can track it back here — http://illustrator.uservoice.com/forums/601447/suggestions/37044379).
With no details there’s no chance to fix it, really... Please help to push it. -
3 votesAdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Based on your recording (the yellow warning sign at the bottom of the File New dialog), you are creating a CMYK document, with units in millimeters, but based on the Web profile (or another RGB one)! This means Ai would use the stroke defined in one of these screen-intended profiles, and not the one from Print-based ones.
Choose the proper document profile in the top row and set your settings for the new document anew — and the stroke alignment would be centered.If you really mean to change the stroke alignment for this particular (wrong) document profile — you can do it by actually opening the corresponding file (rather than creating a document based on it), and changing the Default Graphic Style.
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5 votes
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks
Anish Kumar
Illustrator TeamAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Adam, the problem doesn’t happen when I check it today.
Does it still happen for you? -
2 votes
An error occurred while saving the comment Mario, what version are you using? This bug was fixed in Beta 30.0 (http://illustrator.uservoice.com/forums/601447/suggestions/50337453) and the latest general build 30.0 behaves normally, when I test it.
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5 votesAdminEgor Chistyakov
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0 votes
An error occurred while saving the comment Make Intertwine into a tool, available from a tool panel.
Objects on Path is a tool, and it creates a dedicated object... and does nothing else! all the operations with this new object are performed using the Selection tool...
Meanwhile, an Intertwine object would need a command, Object > Intertwine > Edit (or a button in the Control panel) to be edited — which just enabled the hidden tool! Make it a real one!An error occurred while saving the comment George, I agree with you on these.
However, since the tool is now released, we better stick to separate requests, to get proper statistics on what to improve with Intertwine.Please take a look at these new requests and vote for those you find worth it:
https://illustrator.uservoice.com/search?filter=ideas&query=intertwine
One of them is exactly about the thing you write about.
Feel free to add your own!An error occurred while saving the comment Yes, I confirm Richard’s test, a Repeat out of a simple Intertwine object first leads to 'Can’t preview' issues and then to a crash. The crash report is sent.
An error occurred while saving the comment What happens if I change or even move the art?
If I modify the ribbon shape and it stops fitting in the designated area? -
2 votes
An error occurred while saving the comment It does it only if the Canvas Color is set to Match Brightness in Preferences > User Interface... well, I mean changing it from white to white is not a problem with this.
But what do you expect? Should artboards become gray as the canvas is? -
5 votesAdminEgor Chistyakov
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4 votes
An error occurred while saving the comment Ah, I see.
To actually rename, we need to open the Swatches panel’s menu and locate Swatch Group Option command, with the only option. Hardly convenient and consistent with renaming a swatch.An error occurred while saving the comment Can’t replicate :( Just won’t happen for me, does not matter if the color group has global colors in it or not.
Can you reproduce it a brand new file with default swatches?An error occurred while saving the comment Sorry, I can’t understand how do you rename a swatch group using the Color Guide panel. The panel just does not provide this function, as far as I know. It is possible to Save Color Group first, and then open the Recolor Artwork dialog, and rename from there, but it works fine, no duplication happens for me.
Can you please record a short video to demonstrate the exact steps you perform?
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2 votesAdminEgor Chistyakov
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13 votesAdminEgor Chistyakov
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1 voteAdminEgor Chistyakov
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1 voteAdminEgor Chistyakov
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142 votes
An error occurred while saving the comment What’s a point in having an access to a cloud if it can’t be used to backup and restore my settings...
Guess who solved this problem recently? Astute Graphics, with their https://astutemanager.com
Only actions require loading them manually (well, it’s how Ai is coded, it seems), but everything else just appears instantly when installed via the manager.An error occurred while saving the comment Dreamweaver is a great example of how an Adobe app can and should manage this: https://helpx.adobe.com/ca/dreamweaver/using/synchronizing-dreamweaver-settings-creative-cloud.html
Keeps settings as XML files.
Has a dedicated section in Preferences.
Offers to pick data to be synced.
Supports automated and manual modes.
Manages sync conflicts.
Not ideal — but it cares.AdminEgor Chistyakov
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2 votes
An error occurred while saving the comment Pierre, what version of Ai are you using?
Can you share the file with the team, along with the images of the expected look of it?
In Preferences, do you have 'Save in Background' option enabled in File Handling section? Does the behavior differ if you disable it? -
12 votes
An error occurred while saving the comment This mechanism is a black box for most of us, yes,
Dave, do you have problems using the very same prompt at the Firefly site?An error occurred while saving the comment Amazingly, the UserVoice’s automatic profanity filter found something wrong with both words used in the comment you left.
So it is something odd with these two. I can’t even tell what these were, but this basically answers your question — these words ARE perceived by some filters as inappropriate. Use synonyms then.An error occurred while saving the comment ...so what was the prompt, Patricia?
An error occurred while saving the comment I think when 'one or more words' violate the guidelines, Illustrator should clearly inform us what words these are exactly.
I guess this can be used for a bad cause, like to gather the database of restricted words... but I don’t understand why normal users should suffer because of this.An error occurred while saving the comment Interesting. It’s hardly about confusion... I have some ideas on what can trigger the warning in a prompt like this, but I’d use 'conquer and divide' method to try to figure out what does: remove one half of a prompt and see if it goes. If the problem stays — remove one more half, but if it goes away — the offending word is probably in this removed part.
In any way, I’d start with a shorter prompt in the first place, adding more clarification incrementally, to see if matters.An error occurred while saving the comment Perhaps the word «boucherie» in this particular prompt is something the model rejects (the primary meanings are 'carnage, slaughter, bloodletting, massacre, destruction, annihilation, extermination, holocaust, bloodbath').
I am told Using the prompt in English ‘Black and white butcher shop logo’ works.AdminEgor Chistyakov
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Yep, ToolShed does it a bit different compared to the way Ai does it with from the Layers panel’s command.
It adds three commands into its own Object > Isolate menu folder: Begin Isolation, Isolate Parent Object (effectively one isolation level up, not available in the vanilla Ai as a hotkey, but only as a small button — http://illustrator.uservoice.com/forums/333657/suggestions/32403778), End Isolation (the usual one).
And Begin Isolation is the most different: it allows you to isolate live text, by wrapping it into a temp group, something Ai doesn’t do (http://illustrator.uservoice.com/forums/333657/suggestions/44124621), and allows to 'isolate nothing' (http://illustrator.uservoice.com/forums/333657/suggestions/35809273). This command won’t isolate the objects in the current layers, but would rather mimic a 'create and object, isolate it, delete it'.
So yep.