Anne
My feedback
13 results found
-
7 votes
-
5 votes
-
4 votes
-
9 votes
-
3 votes
-
6 votes
-
6 votes
-
8 votes
-
34 votes
-
150 votesNeed More Info · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to nitiagar@adobe.com
Thanks
-
23 votes
-
187 votes
We have not been able to see this issue at our end. Need more information to have it resolved
a) Is this happening on a new document or on an existing Ai document?
b) Is this happening consistently – for each document?
c) Please provide details about RAM and free space on iPad.
d) If possible, if you can attach a video capturing the issue. -
286 votes
An error occurred while saving the comment
App is totally unusable, it crashes almost instantly after opening. Newest iPad, everything updated, not even asking the app to do anything complicated—most of the time I can’t even get to a file before it crashes. Deleted app & data, reinstalled, etc. etc. no change.