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13 results found

1. Illustrator crashes as much as soon as I open iPad everytime

   7 votes

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   0 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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2. App crashes or freezes when trying to create a new file

   5 votes

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   0 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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3. My idea is to have the software not crash every time I use it.

   3 votes

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   0 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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4. Illustrator crashes when importing images

   8 votes

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   0 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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5. The whole software on iPad is a miserable mess

   3 votes

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   0 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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6. Adobe illustrator not opening my project and it’s crashing

   6 votes

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   1 comment  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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7. bug report: ipad app keeps crashing while using brush tool

   6 votes

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   0 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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8. The illustrator app just crashes when loading. It opens up the main screen and then closes. I have updated my iPad software.

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   8 votes

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   3 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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9. App crashes frequently and error when saving

   30 votes

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   3 comments  ·  Illustrator (iPad) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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10. App crashes

    142 votes

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    9 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

    Hi,

    Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips

    Please send them to nitiagar@adobe.com

    Thanks

11. Keeps freezing and crashing impossible to work with

    23 votes

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    1 comment  ·  Illustrator (iPad) Bugs » Performance  ·  Delete…  ·  Admin →
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12. Freezes very easily.

    177 votes

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    27 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have not been able to see this issue at our end. Need more information to have it resolved

    a) Is this happening on a new document or on an existing Ai document?
    b) Is this happening consistently – for each document?
    c) Please provide details about RAM and free space on iPad.
    d) If possible, if you can attach a video capturing the issue.

13. Freezing and crashing

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    258 votes

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    41 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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    Anne commented  ·  April 15, 2022  ·  Edit…  ·  Delete…

    App is totally unusable, it crashes almost instantly after opening. Newest iPad, everything updated, not even asking the app to do anything complicated—most of the time I can’t even get to a file before it crashes. Deleted app & data, reinstalled, etc. etc. no change.

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