3 votes0 comments · Illustrator (iPad) Bugs » Colors, Swatches, Patterns · Flag idea as inappropriate… · Admin →Claudia shared this idea ·
17 votesUnder Review · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
I was able to reproduce this issue with the file shared with me. Bug is under review and will update once we make any progress on this bug.
Thanks & Regards
Illustrator on iPad and Web Team
An error occurred while saving the commentClaudia commented
It happens to me always when I'm using type on a path
Need more information – is this happening while exporting the files to cloud? If yes, for which format?
30 votesNeed More Info · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to firstname.lastname@example.org
We have not been able to see this issue at our end. Need more information to have it resolved
a) Is this happening on a new document or on an existing Ai document?
b) Is this happening consistently – for each document?
c) Please provide details about RAM and free space on iPad.
d) If possible, if you can attach a video capturing the issue.