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7 results found

1. App is crashing without saving the work

   2 votes

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   1 comment  ·  Illustrator (Desktop) Bugs » Brushes  ·  Delete…  ·  Admin →
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   Aurelio Costarella commented  ·  Sep 12, 2022  ·  Edit…  ·  Delete…

   Same issue. This has been happening for several weeks, app crashes, work not saved, particularly annoying. Much time wasted on starting work over again.

   Is this issue being addressed ?

   Save Submitting...
   Aurelio Costarella supported this idea  ·  Sep 12, 2022

2. Can’t export file un pdf format

   18 votes

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   1 comment  ·  Illustrator (iPad) Bugs » File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminNeeraj Nandkeolyar (Sr. Product Manager, Adobe Illustrator) responded

   We’ve added new capabilities to the Export options in the latest update. Let us know if you’re still facing issues exporting to PDF.

   Aurelio Costarella supported this idea  ·  Sep 11, 2022

3. Can't select certain layers.

   61 votes

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   10 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminArchit Mathur (Product Manager, Adobe Illustrator) responded

   Thank you for reporting this issue.

   Can you share some files where this issue is encountered? Does this happen at all times or during specific workflows?

   Aurelio Costarella supported this idea  ·  Sep 11, 2022

4. App crashes

   152 votes

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   9 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

   Hi,

   Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips

   Please send them to nitiagar@adobe.com

   Thanks

   Aurelio Costarella supported this idea  ·  Sep 11, 2022

5. App Crashed overnight, erasing 2 hours worth of work - need auto save/backups

   104 votes

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   5 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Aurelio Costarella supported this idea  ·  Sep 11, 2022

6. Freezing and crashing

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   291 votes

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   42 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Aurelio Costarella supported this idea  ·  Sep 11, 2022

7. Freezes very easily.

   188 votes

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   27 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have not been able to see this issue at our end. Need more information to have it resolved

   a) Is this happening on a new document or on an existing Ai document?
   b) Is this happening consistently – for each document?
   c) Please provide details about RAM and free space on iPad.
   d) If possible, if you can attach a video capturing the issue.

   Aurelio Costarella supported this idea  ·  Sep 11, 2022