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  1. 731 votes

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    Hello friends,


    So far, we have received very little response on the survey form that we floated to understand your pain points better.

    A lot of our product decisions are driven by your inputs, so make sure you are taking this opportunity to voice your issues!

    Link to the survey form : https://survey.adobe.com/jfe/form/SV_cGbDwd2k1gfpIOO

    Requesting all of you to please fill the survey form. It will take less than 2 mins!


    Thanks in advance.

    Saurav

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    InstyButte Typesetting2 commented  · 

    @Seth I know exactly what you mean. Sometimes I get massive raster files that have to be traced and manually cleaned up, then I have to use the shape builder to optimize it. It can get to the point where it takes a minute or two between operations, just waiting for Illustrator to do something. The final file is usually just a few MB, but you wouldn't know it from the way the program responds to future edits. By then it is 100% vector, but still as slow as molasses. I haven't had a crash yet, from that type of scenario, but I know it is only a matter of time.

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    InstyButte Typesetting2 commented  · 

    I would have loved to have uploaded a problem file in the survey, but they are all property of my clients, and I do not have permission to share them.

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    InstyButte Typesetting2 commented  · 

    It is still horribly slow and laggy for complex illustrations. I have noticed no real improvements in any capacity. Again, I don't need Illustrator to save more power for other tasks. I need it to be responsive, quick, and smooth. I don't think I can fill out any more Adobe surveys without swearing. Fix. The. Performance. Issues. That's all we want.

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    InstyButte Typesetting2 commented  · 

    "1. General improvement in the application's responsiveness: By making background running tasks such as document back-up, snapping computations more efficient, we are leaving more power for your computer to do other tasks. "
    I don't need Illustrator to free up more power for my computer to do other tasks. I have (at present) 15 cores that are twiddling their thumbs while Illustrator does something. I guess I can try to do some video editing in Resolve or Fusion... I don't use After Effects (or anything else Adobe) for video editing, as the multithreading is so abysmal. As soon as someone makes something that is a full replacement for Photoshop, InDesign, and Illustrator, with GPU acceleration and multithreading across the board, I am very likely to jump ship.

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    InstyButte Typesetting2 commented  · 

    How is working to "take advantage of threads" different from making something multithreaded? I built my first multi-cpu system in 2001. I had 4 cores by 2006. I've had 16 since 2018. I was thinking of upgrading to 32 or 64 (the max my motherboard supports), but none of that increase in power would do a thing for Illustrator or InDesign. It's a good thing that my system also does video editing, or I'd be wasting those cores entirely on Adobe's 1990s-era program technology. I was willing to be sympathetic for a few years, but we're halfway through 2024. I hate monopolies...

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    InstyButte Typesetting2 commented  · 

    Thank you for responding, Avinash. I know it seems whiny, but there are plenty of times when Illustrator simply can't keep up with the users' expectations and workflow needs. Being told by customers that I need a newer computer, when I'm using 1 or 2 cores on an 8 or 16 core system, gets a little old. Plus, it's embarrassing.

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    InstyButte Typesetting2 commented  · 

    @Neff
    You're absolutely right. I had a piece of signage (3 panels) I was working on, and it ended up slowing down to the point that I would have to wait several minutes for an action to take effect. Still, the newest CPUs have about a 70% higher IPC than my TR. I'm using an RTX 3090ti for the graphics, but a 4090 would be about a 30% improvement to rendering there. So, instead of waiting 5 minutes for something, I might only be waiting 3? It's still a disgrace.

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    InstyButte Typesetting2 commented  · 

    @whstlblwr
    Nope. Still single-threaded. ~8.2% on my TR. An Intel i9 13900k (or other) or AMD Ryzen 9 7950x would be best right now, because of their single-threaded speed, but I'm not going to build a new system just to sidestep an issue that should be fixed. And it's still a waste of the other cores being idle. Why not just go back to single-core cpus? That's what Adobe seems to be suggesting...

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    InstyButte Typesetting2 commented  · 

    @Stuart Chesters
    Yeah, Affinity Designer is looking mighty good right about now. I've been waiting 10 minutes for a rather simple process to complete in Illustrator. I'm part of a small outfit, so our cancelling the Creative Cloud subscriptions will only cost Adobe about $1200 a month. Still, considering the number of votes for this feature, a lot of other people must be getting pretty fed up, too. I'm going to buy Designer for personal use tonight and see what the learning curve is. Affinity Publisher seems pretty nice, (I bought it about 2 years ago, and have played around with it a bit) so I am expecting good things. It'll be a pain not working in native ai files, but I can put up with an eps workflow.
    It's painfully obvious by this point that the people who write this software don't actually have to use it on a day-to-day basis. I had an embarrassing experience this morning when a client came in and requested some layout alterations in real time. Well, InDesign and Illustrator basically froze for about 10 seconds with each change. I was waiting on the programs, not the other way around. She suggested I ask for a new computer...
    I built my first multi-cpu system in early 2001. It's nice to think I was over two decades ahead of Adobe, and counting.
    Sorry for spamming!

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    InstyButte Typesetting2 commented  · 

    Just waiting for an "added to backlog" message from Adobe. Like with InDesign GPU acceleration for Windows over a year ago. I'm always eagerly anticipating that feature with each update, and utterly disappointed when they completely disregard it. The lack of multithreading with Illustrator (and a bunch of other Adobe programs) is even worse than the lack of GPU support for InDesign in Windows, since this affects literally everyone...

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    InstyButte Typesetting2 commented  · 

    Also using pathfinder in Illustrator and it's taking me forever. At home, on my Threadripper 3955wx, I only get about 6.25-10% (just over one core) of cpu usage, and it is driving me bonkers. At work I can get 12.5-20% usage, but that still equates to fewer than 2 cores on the i7 9700k. Why should we be penalized for trying to run Illustrator on machines that are set up for things like video processing/editing, as opposed to single-core intensive things like gaming? I am planning to upgrade my home system to a Threadripper 5975wx reasonably soon, but it'll have very little impact on Illustrator performance. This is embarrassing! My ancient dual Opteron 290 system only gets 25% cpu usage with Illustrator. I built it in 2006. It is now 2022. What is the holdup? Affinity programs run multithreaded just beautifully. Maybe we all need to migrate over?

    InstyButte Typesetting2 supported this idea  · 
  2. 40 votes

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    InstyButte Typesetting2 supported this idea  · 
  3. 738 votes

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    InstyButte Typesetting2 supported this idea  · 
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    InstyButte Typesetting2 commented  · 

    I had the same problem on a customer-provided file at home. I needed to perform substantial edits to it, and had almost finished, when this happened.
    System:
    Windows 11 Pro
    AMD Ryzen Threadripper Pro 3955wx
    128GB 3200MHz DDR4
    Nvidia RTX3090ti
    4TB Seagate Firecuda 530 RAID10 root drive (4x 2TB)
    4TB Seagate Firecuda 530 RAID10 file drive (4x 2TB)
    400GB Intel DC 5800x scratch disk
    Aside from that, now whenever I mouse over a path in this file, Illustrator freezes for about 10-60 seconds. On the computer I use at work, it would freeze for up to 3 minutes, and it crashed 3 times while trying to select anything at all.
    I have tried going back to an earlier (functional) iteration of the file, and this eventually happens again. I tried to create a new file and selectively copy over paths, and this eventually happened again.

  4. 432 votes

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    InstyButte Typesetting2 supported this idea  · 
  5. 663 votes

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    We have done further updates to Dimension tool with recently released version - 28.3


    You can create and use your custom scale for dimension, hide or show units on dimensions and dimensions are now sticky to the object - they transform as well when you transform the object.

    InstyButte Typesetting2 supported this idea  · 

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