Generative Pop-ups causing file open click issues in MacOS Ventura
The popups that push the generative AI features (which should be permantally dismissable, but that's another issue) cause a bug in the file open... menu. If the popup remains open, and you click File > Open... the file dialog opens, but you cannot click on any files. Closing Illustrator and re-opening will fix the issue.
The fix is pushed into Global Availability build 28.6.
If it misbehaves still — please comment back.
-
MarkR commented
I'm using Illustrator 28.2, and unfortunately won't upgrade due to all the many other app-ruining-issues with the latest downgrades to Illustrator. These absolutely aggravatingly annoying popups are the worst!
Seriously Adobe, STOP destroying all your once perfect applications!!!
-
Fine Art commented
I hope a fix is available soon.
In general, I hope Adobe will keep in mind that many of the paying customers are professionals in artistic and scientific fields, who have deadlines and goals that affect company finances. Interrupting the workflow is not just annoying.
I can understand new feature announcements upon launch, but please do not interrupt our jobs at random (and possibly critical) times. It's been said that people aren't reading the new feature announcements. Adobe should ask why that is rather than trying more aggressive ways to get us to read them.
-
mike b commented
Please stop interrupting my work to promote your over-zealous programmers. I can't believe I actually miss the days of CD when illustrator was what it was and you just got busy working. What a strange side-effect of subscription-ware.... constant self-promotion to paid users.
-
Anonymous commented
On the Mac, you can go to apps, open Illustrator 2024 folder, right click Illustrator app and choose show package contents. Search for "gen" to find interesting things that might turn this off. If anyone has time to experiment, many would be grateful. Risk involved, as this would alter an extension that may be referenced elsewhere. If Adobe refuses to listen to thousands of users and solve these stupid popups, maybe the users have another way of resolving this. How much are we spending for this?
-
Fay commented
Tried all - no success. At my wits end.
-
Steban Castro commented
It is becoming a "spam-a-like" bug. I hope you fix this ASAP
-
Chuck Witt commented
The Generative AI pop-up won't even turn off when the close "x" is clicked. And it is right in the working area. Besides not being able to turn it off, it's annoying that it can't be moved out of the way. I can understand having it pop up the first time launching the program, but once closed out (if it would close out), it shouldn't come back up at all.
-
Amanda commented
Seems strange that Uservoice merged two issues into one for this. They are not the same thing. This bug report was to fix the Generative AI popup disrupting the ability to open files or work with menus. It looks like Uservoice merged in the bug report about the Generative AI popup coming up repeatedly despite being dismissed or even selected and worked with using the prompts on it. It consistently returns despite any preference settings or attempted workarounds, at least on Windows 11.
-
Amanda commented
Jim Ward unfortunately several of us have found that Tool Tips does not make a difference. I have never had it enabled and even enabled/disabled it to be certain. Some people have had moderate success with unchecking "Enable Content Aware Defaults," but that does not permanently work, either. It eventually comes back and interrupts the workflow.
I was having this issue constantly in November 2023. It seemed to mostly resolve but is happening again in January 2024, though less frequent. Preference resetting or changing preference options has not helped.
-
Jim Ward commented
Edit-Preferences-General-Turn off "tool tips"
-
LRSmith commented
It keeps randomly popping up. I had to quit the program to make it go away. So distracting.
-
Jim Ward commented
I turned off tool popup tips in preferences/General. worked for me
-
Katie LaSeur commented
Please stop the Popups! Please Please!!!!
-
Christina E commented
There needs to be a preference option to turn this off. I have no interest in this feature and it has nothing to do with my work, it just wastes my time and causes resentment.
-
Shihab, they do, here and there. Not only this, but other popups as well. We need more votes on this.
-
Shihab S Joi commented
How is not everyone asking this?? It's so ******* annoying!
-
ap van dam commented
Help us stop this 'try this. . ." nonsense
-
Someone75 commented
It's just so annoying, Adobe: STOP "Generative AI" from popping up all the time
I do not want it now, nor later! -
Gunnar Bolmsjö commented
The popup makes it difficult to work with what I am doing. It just is in the way.
-
Gunnar Bolmsjö commented
Popups can be really annoying. But this popup appears partly below the full screen and cannot be deleted. There is simply no way to do that!
1. Avoid all such popups. They are extremely annoying
2. When they appear, make sure they can be deleted!
3. Fix this now, or rather yesterday.
The attached file shows the bottom part of the screen where is just pops up.
Microsoft win 10 pro.