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High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics
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AI_2018_CC.png 39 KB -
Screen_Shot_2018-02-28_at_7.46.38_PM.png 419 KB -
Screen_Shot_2018-02-28_at_7.39.44_PM.png 1934 KB -
Bug_Error.mov 4356 KB -
Captura_de_pantalla_2018-01-16_a_las_10.53.56.png 12 KB -
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Screen_Shot_2018-01-10_at_8.32.52_am.png 479 KB -
Screen_Shot_2017-12-30_at_4.50.20_PM.png 1155 KB -
Logo_problem.ai 384 KB -
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Screen_Shot_2017-12-08_at_10.31.57_PM.png 568 KB -
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Untitled-2.ai 1618 KB -
Screen_Shot_2017-11-27_at_10.45.11_AM.png 862 KB -
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Screen_Shot_2017-10-03_at_9.08.53_PM.png 422 KB -
system_information.png 282 KB -
Illustrator_information.png 294 KB -
Screen_Shot_2017-09-18_at_7.16.12_PM.png 266 KB -
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Screenshot_2017-08-03_09.21.02.png 33 KB
388 votesthe issue has been resolved by Appple in macOSX 10.13.4
Please upgrade to resolve the issueAn error occurred while saving the comment An error occurred while saving the comment Stefan
commented
The issue "seems" to be resolved, BUT now a new issue has surfaced from the suggested resolution to beta.
Screenshot:
https://www.dropbox.com/s/2g9mn4m08x5gcji/Adobe%20Error%20Prompt.png?dl=0*** Note for Everyone: ***
If you have a 13" MacBook Pro like I once did your are asking for trouble regarding anything graphically, given those models only support 1.5GB of VRAM when the "minimum Requirements" for Adobe Software is 2GB" and that is the "minimum" not the Recommended. So go get yourself a 15" MacBook Pro or Higher and save yourself the headache like I went though.An error occurred while saving the comment Stefan
commented
Dear, Ashutosh Chaturvedi,
You are mistaken my friend, I have a 2016 MacBook Pro, with Intel Iris Graphics 550 1536 MB, and I have the same exact issues in Illustrator 22. I don't have automatic switching so this disproves your theory on the cause of the issue. I have been work wit apple since I am having serious graphic distortion with my MacBook and have had my logic board replaced x4 times !@! and each time at start of a fresh system it comes back. the boards have a GPU hardware defect, and apple is keeping quiet.
An error occurred while saving the comment Stefan
commented
The issue with vectors having choppy interlaced graphics still hasn't been resolved, noting any non vector image is fine.
Disputing whether this is on Illustrator or every MacBook Pro motherhood is faulty is up for debate. lol.
See attachments for screen recording:
https://www.dropbox.com/sh/62czprh4em7m0jz/AAAvzV1YdllqEb9NrD8_6bz4a?dl=0
Stefan
supported this idea
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An error occurred while saving the comment Stefan
commented
Not sure why but whenever I am working on a project I now have this graphic defect or glitching on over my work. (see recording) I even create new documents and it still does it. I had my hardware checked at apple and they said all is good so my only lead is its something to do with the app possibly.
https://www.dropbox.com/s/5spopnl8pj5j5du/Graphic%20Glitch.mov?dl=0
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20 votes
The latest Beta 28.7.0.45 finally offers transparency support.
Transparent background is no longer traced as white in color presets '3 Colors', '6 Colors', '16 Colors', 'Low Fidelity Photo' and 'High Fidelity Photo'.
Not (yet hopefully) supported for Black & White based presets.
Partial transparency is not supported and will lead to incorrect colors for these regions. Overlapping path method will also result in incorrect object appearance.
Note also this build introduced Logical Grouping of paths in output when expanded — to hopefully allow easier editing,
Please try the build and provide feedback.
An error occurred while saving the comment Stefan
commented
When I take a image with a transparent background I expect after I expand it that there is no white background added to it and it remains transparent.
This is not what is happening, I get a white background when using image trace and it adds SO MUCH time and tedious work to remove all the white from very complex images.
For the cost of this program this is like a punishment, Im paying adobe to put me through **** in my own work. Not cool adobe, not cool....
DROPBOX LINK: (124.00 MB)
https://www.dropbox.com/s/0a95p310ufwq749/Capto_Capture%202017-12-20_11-09-35_PM.mov?dl=0 -
1 voteStefan
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5 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
We haven’t heard from you for a long time.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Regards,
MohitStefan
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1 vote
Hi,
We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#CheckforupdatesWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Stefan
shared this idea
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Add the 2017 15" MacBook Pro to your list, just sent mine in for graphical distortion....in many apps even illustrator it a repetitive issue it seems....
Integrated - Intel HD Graphics 630
Dedicated - AMD Radeon Pro 560 Graphics with 4GB GGDR5 Memory
** (the news around Apple is that its Intel's fault for making bad chips, so they are working on making there own...)