Stefan
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18 votes
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1 voteStefan
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5 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
We haven’t heard from you for a long time.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html .
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Regards,
MohitStefan
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1 vote
Hi,
We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#CheckforupdatesWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Stefan
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When I take a image with a transparent background I expect after I expand it that there is no white background added to it and it remains transparent.
This is not what is happening, I get a white background when using image trace and it adds SO MUCH time and tedious work to remove all the white from very complex images.
For the cost of this program this is like a punishment, Im paying adobe to put me through **** in my own work. Not cool adobe, not cool....
DROPBOX LINK: (124.00 MB)
https://www.dropbox.com/s/0a95p310ufwq749/Capto_Capture%202017-12-20_11-09-35_PM.mov?dl=0