Johanna M.

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8 results found

1. Freezing and crashing

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   350 votes

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   50 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Johanna M. supported this idea  ·  Jun 2, 2026

2. App opens, but instantly crashes after opening old or new file (ipad)

   3 votes

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   1 comment  ·  Illustrator (iPad) Bugs » Performance  ·  Delete…  ·  Admin →
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   Johanna M. shared this idea  ·  Jun 2, 2026

3. App crashes after opening

   7 votes

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   1 comment  ·  Illustrator (iPad) Bugs » Launch  ·  Delete…  ·  Admin →
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   Johanna M. supported this idea  ·  Jun 2, 2026

4. Crashing

   49 votes

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   2 comments  ·  Illustrator (iPad) Bugs » Performance  ·  Delete…  ·  Admin →
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   Johanna M. supported this idea  ·  Jun 2, 2026

5. iPad crashes

   72 votes

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   3 comments  ·  Illustrator (iPad) Bugs » Performance  ·  Delete…  ·  Admin →
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   Johanna M. supported this idea  ·  Jun 2, 2026

6. When using Apple Pencil it crashes on iPad OS 17

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   130 votes

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   92 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue has been fixed in a public release 3.0.6.

   Please update it directly from App Store.

   If the issue still persists — please comment back.

   Johanna M. supported this idea  ·  Jun 2, 2026

7. App crashes

   186 votes

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   9 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Need More Info  ·  Nitish Agarwal responded

   Hi,

   Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips

   Please send them to nitiagar@adobe.com

   Thanks

   Johanna M. supported this idea  ·  Jun 2, 2026

8. Freezes very easily.

   234 votes

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   27 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have not been able to see this issue at our end. Need more information to have it resolved

   a) Is this happening on a new document or on an existing Ai document?
   b) Is this happening consistently – for each document?
   c) Please provide details about RAM and free space on iPad.
   d) If possible, if you can attach a video capturing the issue.

   Johanna M. supported this idea  ·  Jun 2, 2026