Dirk Schulze
My feedback
49 results found
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11 votesCompleted (Comments Open) · AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment -
1 vote
Thanks a lot Francis for filing the issue. Please feel free to open a new issue if you should experience the issue again or another one.
Greetings,
DirkAn error occurred while saving the comment Dirk Schulze commentedHi Francis,
Thanks a lot for reporting the issue you see. I'd like to understand more about your export process. When you export to SVG, do you use File > Save As or do you use File > Export > Export As / Export For Screens / Asset Export?
I could not reproduce the issue with the file you uploaded with the Export As route. Could you try this and post what you see then?
Thanks a lot in advance!
Greetings,
Dirk -
7 votes
An error occurred while saving the comment Dirk Schulze commentedHello Ken,
Thanks a lot for reporting the issue you see. Would you be able to share the file that you try to export with us? You may upload the file here directly or get it sent to us: sharewithai@adobe.com.
Thanks a lot in advance!
Greetings,
Dirk -
1 vote
An error occurred while saving the comment Dirk Schulze commentedHi Steve,
Thanks a lot for adding your request to uservoice. To understand the issue more, could you please elaborate more on you workflow? How do you export SVG files? Do you use File > Export as... File > Save as... or Export assets? Do you export artboards?
Greetings,
Dirk -
5 votes
An error occurred while saving the comment Dirk Schulze commentedHi Michael,
Thanks a lot for submitting this request here. I did experiment a little bit with your idea. Here an example to continue the discussion:
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" preserveAspectRatio="none" width="612" height="792" viewBox="0 0 612 792">
<defs>
<style>
.swatches {
--Circle-background: #6cb674;
--Circle-foreground: #993467;
}.cls-1 {
fill: var(--Circle-background, #6cb674);
}.cls-1, .cls-2 {
stroke: #231f20;
stroke-miterlimit: 10;
}.cls-2 {
fill: var(--Circle-foreground, #993467);
}
</style>
</defs>
<title>Untitled-2</title>
<ellipse class="cls-1" cx="244" cy="251" rx="110" ry="100"/>
<circle class="cls-2" cx="364.5" cy="359.5" r="120.5"/>
</svg>For this example I added a couple of colors to a swatch book. In the document itself I just used the colors with the custom name: "Circle background" and "Circle foreground".
Adding the entire swatch book doesn't seem to be meaningful in the majority of use cases. Would you disagree?
The issue with exporting custom properties is the limited scope of this features. At this point, only Web browsers do support custom properties and no authoring tool. This seems to be limiting for the round-tripping experience of customers initially.
Greetings,
Dirk -
1 vote
Closing due to lack of response. Please contact Adobe support if the issue still persists.
An error occurred while saving the comment Dirk Schulze commentedHi,
Could you please share an SVG file that is crashing Illustrator for you with us please?
Greetings,
Dirk -
1 vote
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment Dirk Schulze commentedHi Alec, could you please try if the latest release of Illustrator fixed the crashes? If not, could you please share example files that crash Illustrator? A crash is the worst experience for a user and has the highest priority.
Greetings,
Dirk -
7 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Dirk Schulze commentedHi Alec. I can confirm the problem and logged the issue. Thanks for reporting!
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3 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Dirk Schulze commentedThanks Alec! I logged your feature request. I agree that it is annoying if SVG content on the clipboard gets pasted as text instead of displaying it as art.
Hi Alexandre,
Thanks a lot for reporting the issue. I can reproduce it here and opened an internal issue.
Greetings,
Dirk