Elizabeth
My feedback
9 results found
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74 votes
The fix is pushed to the stable release 29.0.1.192
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6 votes
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3 votes
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62 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Anna, I haven't had this issue for quite some time. An update last year fixed it for me.
An error occurred while saving the comment Well that was a long wait (or it at least seemed that way), but it's great to have this fixed! I see that it's not working for some, but it's working for me.
An error occurred while saving the comment To Anonymous:
Yay! That works great! It makes it easier as we wait for the fix. Thank you! :D
An error occurred while saving the comment Yes this is maddening. I wonder if this was someone's idea of an improvement, but I really liked being able to drag the actual anchor point so I could snap it to another point or a path. It was very precise that way.
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1 vote
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2 votes
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1 vote
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Can't finish previewing. Could not complete the requested operation.
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773 votesThanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.
If you're still seeing it, could you help us with a few details so we can dig in further?
- Are you still facing the issue? (yes / intermittent / no longer)
- Machine configuration — OS and version, GPU, and Illustrator version/build
- Reproduction rate — does it happen every time, or only sometimes?
- A screen recording of the issue as it happens, if you can capture one
- The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)
If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.
Thanks for your patience and for helping us track this down.
Warm regards,
Aishwarya G Gadodia
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52 votes
Can you please verify this problem does not occur anymore in the latest Illustrator builds?
Yes, the latency with my Apple Pencil is unreal, and not in a good way!!!