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John

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  1. 268 votes

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    128 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Everyone,

    We have fixed this bug in our latest release – v 24.2.1 which is available worldwide now. Thanks for your patience on this.

    Please note that after upgrading you might still see that Align To sets itself to Align to Key Object. If you see this, please manually set the Align To to the required setting, and this reported bug will not happen again. You’ll need to this one time only.

    The reason Align To might get set to Key Object after update is because Ai remembers your last Align To on subsequent launches as well. So, if your last Align To was Key Object before quitting/upgrading, after first multi-selection, it will set itself to Key Object. After you manually change it one-time, it will work fine.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

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    John commented  · 

    Another problem with the Align that has been going on for a while is the Align Distribute Spacing window has to be open for the input to be active. I use to be able to select objects then open the window and the input was active, now for about a year when I select objects then open the Align Window the input is not active and does not allow for input, causing the user to deselect the object and reselect it to make the input active. I have had this problem on Windows and Mac. Very time consuming for these new problems. It seems like it would be better to go back to older versions of Illustrator to work faster and more efficiently.

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    John commented  · 

    I also update to 24.2 and it is automatically performing the last align action used. I prefer for it to use my align preference, Align to Artboard, and only use the key object when I select a key object and revert back to my preferred align setting.

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  2. 1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
    John shared this idea  · 
  3. 2 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 4 votes

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    10 comments  ·  Illustrator (Desktop) Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    John commented  · 

    Thank you Anonymous from November 11th. Toggling the Show/Hide bounding box (shift + Command +B) works. It brings back my correct preferred unit of measurement of the Align Distribute input field.

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    John commented  · 

    To be more clear all my other input fields show the correct reference measurement px, pt, in. It is only the Align Distribute input field that does not show correctly. The bug is coming from the new document window. Creating a new document and the settings are already what I want I do not need to change anything. This is where the bug comes from. By just pressing return without choosing inches because it is already inches is looking like where the error is coming from. I also opened Illustrator resetting the preferences using Shft + Cntrl + Opt + Cmnd and first creating a new document the Align Distribute field showed only the number and no reference showing "in" for inches. If I change my preferences to, Use legacy "File New" interface, I do not get the bug. Using the normal new document window I have to choose inches even if it is already showing as inches to fix the bug. The bug is entered into my document if I hit the return key to create a new document without choosing inches even if inches is already showing.

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    John commented  · 

    I erased the OS for a clean new install of Mojave 10.14.5 and only installed Illustrator 23.0.4 and still the same issue. I am using shortcut keys for the alignments per Actions. For Example I setup F2 Align Top, F3 Align Right, F4 Align Bottom, F5 Align Left, F6 Align Center Left to Right, F7 Align Center Top to Bottom, F8 Align Distribute Left to Right, F9 Align Distribute Top to Bottom. I try to use shortcut keys for everything I can because multiple shortcut key commands can process correctly faster than it takes for the GUI. With the GUI I have to wait for the GUI to process before I can move on the the next action. My system is a MacBook Pro (Retina, 15-inch, Mid 2015) I don't want to buy a new one until they get the keyboard issue fixed. Thanks

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    John commented  · 

    The Align Distribute is using points or pixels instead of my preferred measurement, inches. Sometimes I have to do a save as multiple times before it finally uses my preferred measurement.

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  5. 1 vote

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    John commented  · 

    The older document was 08/2018

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  6. 106 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    John supported this idea  · 
  7. 141 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    John supported this idea  · 

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