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Matthew Gosselin

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  1. 61 votes

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    64 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Matthew Gosselin commented  · 

    So far the fix is working properly. Thank you.

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    Matthew Gosselin commented  · 

    okay, its been about a month.. cmon guys.. really? so disappointing that this isn't fixed yet. i've reverted back to 2018 because of this. I would like to enjoy the new features in 2019, but cant effectively do my work until this bug is fixed.

    can we at least get an update or acknowledgment of the situation?

    Matthew Gosselin supported this idea  · 
  2. 696 votes

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    Matthew Gosselin supported this idea  · 
  3. 68 votes

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    57 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    It is now obvious the issue was not fixed fully. The developers are aware of it now. Let’s hope it will be fixed soon enough.

    If you have a solid order of steps which reproduce this behavior, share them in comments, because only some machines are affected. Please help the team to isolate it.

    Matthew Gosselin supported this idea  · 

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