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Ernest Simpson

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  1. 6 votes

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    Ernest Simpson commented  · 

    I am a current CC user and I have the exact same issue— adding bleed via Document Setup results in no visible guides. The red guides ONLY show on files that had the bleed added when the document was created. Super frustrating!

    Ernest Simpson supported this idea  · 
  2. 29 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Ernest Simpson commented  · 

    My setup is: Illustrator 23.0.1 on a brand new iMac macOS 10.14.2

    Ernest Simpson supported this idea  · 
  3. 2 votes

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

    Ernest Simpson shared this idea  · 
  4. 3 votes

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    Ernest Simpson supported this idea  · 
  5. 52 votes

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    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ernest Simpson supported this idea  · 
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    Ernest Simpson commented  · 

    The bounding box keeps turning “off” or disappearing altogether. Temporarily reappears when switching layer visibility or CPU/GPU view. Sometimes appears on objects that are no longer selected. Even the layers panel sometimes incorrectly shows which objects are selected. The work area sometimes does not show items that are moved or resized. It’s like there is some kind of lag between the actual state of the document and the visible state.

  6. 22 votes

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    Ernest Simpson supported this idea  · 
  7. 8 votes

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    Ernest Simpson supported this idea  · 

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