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David Cardillo

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  1. 44 votes

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    David Cardillo supported this idea  · 
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    David Cardillo commented  · 

    Has this issue gotten any additional attention?

    The default measurement in the New Document dialog for the Print profile is Picas. We create primarily for print in North America (US) and almost exclusively use inches.

    HERE'S WHY THIS IS A PROBLEM:

    Yes, I can change the Units in the New Document dialog to Inches. And yes, they will remain Inches for my next new document. However, the Profile has now become [Custom]. Why should this matter, you may ask?

    We get too many files from outside sources that began in Web or Mobile profiles. Those files begin in RGB. Yes, they can be changed to CMYK, but the Blacks in the file will be 4-color blacks, not single-channel, 1-color "K" Black.

    Also, since Adobe moved the Document Raster Effects settings from where you could set it with no documents open and that would be your pref for all new files, to an option in the New Document dialog for each new document, files that began in a screen profile not only have to be changed to CMYK, all of the Blacks converted to grayscale, overprint set correctly, and then the Raster Effects Settings have to be at least checked, for each file, to make sure they're print resolution. (We sometimes get hundreds of single files for one title.)

    The upshot is we advise people to always use the Print profile when creating art.

    This sets all of the new art to Picas — regardless of the application preferences for preferred units.

    Changing it to Inches makes the profile [Custom], and we're back to verifying the color and raster settings.

    WHY CAN WE SIMPLY NOT SPECIFY OUR PREFERRED UNITS FOR NEW DOCUMENTS?

    Seriously, this wasn't broken — why did Adobe go to these lengths to make this more complicated?

  2. 14 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    David Cardillo commented  · 

    Thank you for addressing that.

    Will there be a patch for 23.x (CC 2019) versions?

    We are in an enterprise deployment, and due to logistical issues we have no immediate plans to upgrade the entire company to the latest release.

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