Installing old versions of Illustrator!
My Illustrator 2020 / 24.6 was crashing on startup, so i decided to delete and reinstall it.
Now i can't find on Creative Cloud the same version (2020/ 24.6) to download.
I've been informed by customer service that Adobe no longer provides previous versions of the apps. I never received any information that the company would no longer provide the older versions and now I can't reinstall the version I had on my computer. My OS doesn't support updates anymore so I can't install the latest versions of Illustrator. Customer service only provides base version 24.0 for offline installation and I can no longer update to version 24.6. An absurd, as I'm paying to have what I can have in the conditions of my equipment. EVEN SO THE VERSION OFFERED BY YOU HAS A BUG IN THE FIRST INTERFACE (start working page), AS YOU CAN VERIFY IN THE ATTACHED IMAGE.
I think this Adobe policy of not making old versions available will make customers like me migrate to pirated apps!!!! Great Adobe!!
Bjorn Suß commented
today i am at work in need for using adobe illustrator , i took my a bit older mac to work with mac os 10.12.06 too work and wanted to download illustrator quick for use at work , i came to the constatation that there is none older download available :-( this is NOT DONE espessially this cost money and i can't use it... i think its mandatory to have a page with older versions for costumers like myself
especially for such a big firm like adobe , ITS NOT AL ABOUT TAKING MONEY its ALSO ABOUT THE SERVICE U PROVIDE TOWARDS YOUR CLIENTS
Mark Nicoll commented
You're right. Do make sure you speak dirrectly to a customer support agent. I had an issue where the 'current' releases all featured a show-stopping bug with a critical feature, and needed access to an older version. They were able to help in that instance.
Doug Milllhoff commented
Support for older versions of Illustrator. I often need to open ancient files, and I have clients running Adobe CS and earlier.
This planned-obsolescence scheme is out of control.