Installing old versions of Illustrator!
My Illustrator 2020 / 24.6 was crashing on startup, so i decided to delete and reinstall it.
Now i can't find on Creative Cloud the same version (2020/ 24.6) to download.
I've been informed by customer service that Adobe no longer provides previous versions of the apps. I never received any information that the company would no longer provide the older versions and now I can't reinstall the version I had on my computer. My OS doesn't support updates anymore so I can't install the latest versions of Illustrator. Customer service only provides base version 24.0 for offline installation and I can no longer update to version 24.6. An absurd, as I'm paying to have what I can have in the conditions of my equipment. EVEN SO THE VERSION OFFERED BY YOU HAS A BUG IN THE FIRST INTERFACE (start working page), AS YOU CAN VERIFY IN THE ATTACHED IMAGE.
I think this Adobe policy of not making old versions available will make customers like me migrate to pirated apps!!!! Great Adobe!!
Mark Nicoll commented
You're right. Do make sure you speak dirrectly to a customer support agent. I had an issue where the 'current' releases all featured a show-stopping bug with a critical feature, and needed access to an older version. They were able to help in that instance.
Doug Milllhoff commented
Support for older versions of Illustrator. I often need to open ancient files, and I have clients running Adobe CS and earlier.
This planned-obsolescence scheme is out of control.