39 results found

1. Can't select or hide layers, AI instantly changes it back

   All was fine, until I discovered I can't change layers' visibility or lock them.
   Restart won't help. Please see animation attached and document shown.

   I remember I had this bug before but it somehow went away.

   22 votes

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   14 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi All,

   I am not able to reproduce this issue at my end. Would it be possible for you to share the file with me if it is happening in some file consistently? you can share it on sharewithai@adobe.com and tag me in the mail

   Thanks
   Anish

2. Can't highlight values in fields

   Since update today, cannot click and drag across the numbers in the dimension boxes (properties). Can only double click to highlight. It's bugged at best.

   9 votes

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   7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Is this still an issue in the latest builds?

   Does it happen only in Properties or other panels affected as well? If it’s still bugged — please record a short video showing the way it behaves at your side.

3. Scroll wheel is very slow and unresponsive in Adobe Illustrator 30.0

   Since updating to 30.0 today, the UI seems very slow, particularly when using the scroll wheel to navigate the canvas.

   8 votes

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   Need More Info  ·  7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. With multiple projects open, can only view one tab

   In new AI2019, if I have multiple tabs open, only the tab originally opened is usable unless I open the other tabs in a new window.

   8 votes

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   10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi Joel,

   Thanks for reporting the issue. I tried reproducing this on my computer but couldn’t reach to your conclusion. Can you please share the steps and a screen shot if possible with us. Is this happening every time or in some specific scenario. Also please let me know on which OS are you working.

5. Window resizes in increments

   After a doc is open and the window has been open to the largest size. clicking the bottom right corner to resize the doc window feels like it is snapping to the bottom or to increments of a set size. HOW do we turn this off to resize the document window to any free flowing size ?

   7 votes

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   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi,

   Sorry for the inconvenience caused,Please let me if the issue still persists. You can try changing the UI scaling in preference panel to small as suggested by frank.

6. Right Click does not work

   This is not an idea, it is a bug complaint! My right click does not work on Illustrator on anything. I just downloaded the latest version of Adobe Illustrator Version 2017 21.1.0 in hopes to correct the "right clicking" issue that was in my older version (version prior to 21.1.0). I've uninstalled and reinstalled the program and the same problem still persist. My right click does not work! This is slowing down my work and it's definitely not time efficient. Help me fix this now!

   6 votes

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   8 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need More Info  ·  Anish Kumar responded

   Hi,

   Sorry for the inconvenience caused. Can you please share you monitor details. Are using a 4 k machine? On which version of Illustrator are you working on now? Please share this details it may help us to reproduce the issue .

7. Grid View fails to render grid lines at various zoom levels.

   I am experiencing a persistent problem with Gridlines not rendering correctly at larger zoom levels (for several weeks now).

   Adobe Illustrator (25.3.1)/Preferences/Guides & Grid:
   Gridline every: 72px
   Divisions: 18
   Grids In Back: Checked
   Show Pixel Grid (Above 600% Zoom): Checked

   As you can see in the attached screen shot (800% Zoom) that is not a grid.

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   5 votes

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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Please confirm or deny the bug is fixed in the latest build of Illustrator.

8. Can’t overwrite values in size fields of the New Document dialog

   When creating a new document, you cannot click into width or height box and select as one and overwrite - previously you could do this.

   You have to use backspace — incredibly irritating. Please fix.

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   5 votes

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   8 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Thanks for reporting the issue , Illustrator team really appreciate this.
   Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :

   1. Kindly provide a short recording with some steps with which you are facing the issue and share with us in a zip file on ShareWithAI@adobe.com .

   Thanks and Regards ,
   Ankit Goyal
   Illustrator Team

9. Illustrator 25.0.0 breaks precision of metric units when working under custom created workspace

   When I create custom workspace and want to make new object, and when I type dimensions in the dialog box, Illustrator breaks dimensions, e.g. 250 mm becomes 250.5 or 250.06 or 249.999 or else. This also happens when I open previously created documents with exact dimensions, e.g its dimensions become broken.

   Note that this is happening only with custom workspaces created, and the problem persists even if I switch back to the default workspace. The only working solution is reinstalling Illustrator and working under any of the default workspaces, which is driving me nuts. Please fix it.

   MacOS Mojave 10.14.6

   5 votes

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   Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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10. 2026 Version is working horribly. What should I do?

    2026 Version is working horribly. What should I do?

    4 votes

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11. Files don’t get displayed when opened or displayed corrupted with Application Frame enabled

    These are not 'ideas' they are bugs, errors, problems - stop with the Orwellian language, just makes you look insincere and untruthful.

    The problem:
    When Application Frame is selected, files either do not display when opened or have a corrupted display. Doesn't happen every time, but quite often.
    Mac Pro macOS 10.12.6, Illustrator 22.1

    4 votes

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    Need More Info  ·  Anish Kumar responded

    Hi,

    We have made a fix in latest version for the same. Can you please upgrade to 23.0.3 and let us know if you still face this issue?

    Thanks
    Anish

12. New update (23.0.1) shows Home screen instead of my actual file until I press F

    Most of the times, when I open an AI file I can't see my actual artboard until I press F (Toggle Screen Mode). Once I switch the screen mode it shows a weird red color in the artboard (too fast to capture).

    3 votes

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    Need More Info  ·  Anish Kumar responded

    Hi,

    Sorry to hear that you are facing this issue. We have fixed similar issue in 23.0.3,
    Can you please upgrade to 23.0.3 and let us know if your problem is resolved or not?

13. Tools and panels never open

    I am having a problem with Illustrator since a few days now and I just don't find solution for it.
    Every time I open Illustrator it forgets that the Control panel, the Tools panel and the other panels such as Transparency, Layers, Color, etc. was opened. It is really annoying to open them every time.
    Could someone give a solution. And I am using the latest version of Illustrator for 2 months now I think, and it started to do this only a few days ago.

    3 votes

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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Does anyone still have this problem in the latest builds?

    Please comment if it’s still there (and if pressing Tab helps to show the UI.

14. Pressing Tab in Color panel glitches

    When adding a color to a object via the Color panel, normally you could use tab to move to the next field in the CMYK color options. Now and for the past few versions released it glitches any time you use Tab.

    To get it to work you now have to type in the number for C, click enter then click in the M, Enter/click Enter and so on, which is time consuming. If you don't do it this way it glitches after hitting.

    In the video i linked, the first try is using Tab, then the 2nd where it works is me hitting Enter after each number and then clicking into the next field.

    When adding a color to a object via the Color panel, normally you could use tab to move to the next field in the CMYK color options. Now and for the past few versions released it glitches any time you use Tab.

    To get it to work you now have to type in the number for C, click enter then click in the M, Enter/click Enter and so on, which is time consuming. If you don't do it this way it glitches after hitting.

    In the video i linked, the first try is using Tab, then the 2nd where it… more

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    2 votes

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15. 押し出し3Dオブジェクトに適用されたグラフィックを制御するための丸いフレームが欠落しています

    グラフィック2を選択して移動させたいのにジオメトリが動く。
    グラフィック2のみ動かせる方法ないですか？

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    2 votes

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16. 2026 Illustrator UI Bugs EVERYWHERE!!!!!

    Seriously, do you guys even use your own products? These issues are not buried, they are very apparent. Take a look at the attached screenshots. Gradients have been broken for a while now.

    Also, this new version is full of bugs. I have to restart Illustrator immediately after opening for the bounding box to work, half the time adobe fonts are broken and wont sync.

    Windows 11, i9, 4080 super, 64gb ram, 2gb download speed... I have all the things you need for a fast and efficient workflow, but Adobe's legacy code mixed with all the new bugs from the new MVP features you push out without proper testing make it impossible to take advantage of any of my hardware.

    It's shocking how quickly Illustrator becomes bogged down when working in large scale or with complex layer systems. You need to get with the times and start doing multicore processing.

    Is there ever going to be a plan to rebuild this dinosaur or are you planning on us still using single core processing in 2030? The dead cow has been milked dry, with other options slowly becoming available, your complacency and focus on AI will be your downfall.

    DO BETTER.

    Seriously, do you guys even use your own products? These issues are not buried, they are very apparent. Take a look at the attached screenshots. Gradients have been broken for a while now.

    Also, this new version is full of bugs. I have to restart Illustrator immediately after opening for the bounding box to work, half the time adobe fonts are broken and wont sync.

    Windows 11, i9, 4080 super, 64gb ram, 2gb download speed... I have all the things you need for a fast and efficient workflow, but Adobe's legacy code mixed with all the new bugs from the… more

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    2 votes

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    Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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17. Every in-app window is crashing

    All in-app windows are crashing. Panels are fine, but windows will crash. This includes even the basic of the basic: new document, set color, saving settings, preferences and settings, etc.

    2 votes

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18. schriftmenü

    Die Schriftart lässt sich im Schriftenmenü zwar anklicken, wird aber nicht geändert.

    2 votes

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19. Once you start typing a font name in the Font Browser the scroll wheel stops working

    Once you start typing a font name in the Font Browser the scroll wheel stops working.
    Several of the other menus don't scroll either. For example, the units dropdown in the create new document window.

    Arrow keys still work.

    2 votes

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    Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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20. White looks gray in Overprint Preview

    The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

    Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this for anyone in working print and design or any end user viewing a shared file, is a complete and utter disaster which when combined with the recent adobe Acrobat issues with the new ui being implemented against thousands of complaints and comments on the adobe forums really is the final straw.

    The bigest issue is that it white in overprint preview is no longer white and becomes a gray which when working with other greys some of which are overprinting with overprinting whites set into the artworks due to print process requirements, shows tints close to 10% or light gray pantones as the same visually as a white as can bee seen in the attached.

    I will now potentially be advising my employer to investigate alternatives to adobe cc as it is now across the board becoming too unstable a software to reply upon. We have already moved away from acrobat company wide due to increasing costs, but these sort of issues fast become a game changer for who's software we are able to use.

    I have to assume that you are not researching any of these changes with your users as they are seemingly only consistent in their lack of research to them.

    The recent update to 29.8.1 now shows whites as grays in overprint preview. This changed feature now added leaving users unable to turn it off creates a massive problem when building anything containing white elements that are mixed or overprinting with or near grey elements. It is also a huge issue when sharing PDFs created in the new 29.8.1 with users who may not have the wherewithal to open their settings and start changing overprint settings.

    Having been an artworker using Illustrator for over 20 years now, in which time I have seen some real clangers get through, but this… more

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