New update (23.0.1) shows Home screen instead of my actual file until I press F
Most of the times, when I open an AI file I can't see my actual artboard until I press F (Toggle Screen Mode). Once I switch the screen mode it shows a weird red color in the artboard (too fast to capture).
Hi,
Sorry to hear that you are facing this issue. We have fixed similar issue in 23.0.3,
Can you please upgrade to 23.0.3 and let us know if your problem is resolved or not?
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Chris Slowik commented
I also experience this home screen display frequently when I open files from Finder and Illustrator is not open yet. Need to close the file and reopen to get it to display.
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Juan Casini commented
Exactly. For me only closing AI and re-open works for this. Even the latest update keeps showing the home screen sometimes. Can't find a pattern though as it happens with random files no matter how big they are.
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Josh commented
I'm experiencing a similar issue (I haven't tried pressing 'F'): when opening a file, the artboard or file never appears. I just see the home screen. The workaround so far has been to close the file and then reopen it.