With multiple projects open, can only view one tab

In new AI2019, if I have multiple tabs open, only the tab originally opened is usable unless I open the other tabs in a new window.

8 votes

Joel shared this idea · Oct 17, 2018 · Report… · Admin →

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Anish Kumar responded · Apr 16, 2019

Hi Joel,

Thanks for reporting the issue. I tried reproducing this on my computer but couldn’t reach to your conclusion. Can you please share the steps and a screen shot if possible with us. Is this happening every time or in some specific scenario. Also please let me know on which OS are you working.

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Russ Gray commented · August 28, 2020 2:33 AM · Report

Just to add to this thread: there are several other reports of the same bug, just a few of which I've pasted here. (Lest anyone thing only the 8 of us have this issue). The last listing is from a forum, and it seems to be fairly well-documented there. Photoshop also has the same issue, and several forum threads document it as well, so there seems to be some connection in terms of the issue.

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40464070-tabs-randomly-stop-functioning-will-only-show-one

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39501754-not-loading-other-tabs

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35907100-panel-tab-clicking-issues

https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/37453411-file-tab-header-has-different-file-name-but-same

https://community.adobe.com/t5/illustrator/unable-to-switch-files-by-clicking-on-tabs-in-illustrator-2019-on-macos-high-sierra/td-p/10556913?page=2

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Russ Gray commented · August 27, 2020 11:59 PM · Report

Same issue here on my end, both Illustrator and Photoshop.. Has been an issue now for a year or more for me. Talked to reps in the forums, as did many others, they said it should be addressed 2 updates ago. Still an issue unfortunately.

I am using Illustrator 24.2.3, Mac OS 10.13.6. iMac late 2015 (thus not the latest OS) 4 GHz Intel Core i7 / 32GB 1867 MGz DDR3 / AMD Radeon R9 M395 2048 MB.

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Dean commented · November 20, 2019 1:16 AM · Report

I have been having this same issue since version 24. Very frustrating. I have to restart the program to get use of document tabs again.

Please fix

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Nick commented · October 25, 2019 8:12 PM · Report

Illustrator is broken!

I have this same problem with multiple tabs, sometimes with only 2 open! It's very frustrating. I have also noticed when this happens, any tabs in my tool windows stop working. For example: Align, Transform, and Path finder can not be switched unless i drag the tab I want into its own window. I can change file tabs if I go into full screen mode and if I wan to switch tabs I have to switch the screen mode again. I'm 23.1.1

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ritika patel(Illustrator team) commented · April 16, 2019 12:56 PM · Report

Hi Joel,

Thanks for reporting the issue. I tried reproducing this on my computer but couldn't reach to your conclusion. Can you please share the steps and a screen shot if possible with us. Is this happening every time or in some specific scenario. Also please let me know on which OS are you working.

Regards,
Ritika
Illustrator team

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Anonymous commented · March 25, 2019 9:53 PM · Report

Yep same

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Anonymous commented · February 5, 2019 9:13 PM · Report

I am experiencing the same issue. Illustrator 23.01.

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Anonymous commented · February 5, 2019 9:06 PM · Report

Me too

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Anthony commented · January 12, 2019 2:05 AM · Report

I have the same issue on my mac.

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Alicia Steele commented · November 26, 2018 2:31 AM · Report

This also happens to me in Photoshop with the new updates.

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