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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Rotate tool Alt click and Wacom tablet

    Hey :)
    I use illustrator CC 2017.

    I use my Wacom intuos for almost everything since it is easier and I am comfortable to it than using mouse.

    I use Rotate tool to copy objects in circle with a center point.( Select Rotate tool, Hold Alt and click to choose the center of the object) .

    When I use wacom tablet to achieve this, the Center point keeps floating with the mouse pointer. I have to use my mouse to click to set a center point.
    I have used it in multiple computers and with other wacom devices too. I…

    30 votes

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    48 comments  ·  Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Image resolution wrong when rotated

    When you place an image into a document the resolution is shown correctly, but if you rotate it, Illustrator continue to consider original pixel width and height as if image was not rotated.
    Example:
    - Import new 800x400px @72dpi image.
    - Illustrator shows correctly 72ppi.
    - Rotate it 90°.
    - Illustrator now shows 144x36ppi, as if image size was 800w x 400h but it was stretched to 400w x 800h (so 800/400 = 2x -> 144 and 400/800 = 0.5x -> 36).

    14 votes

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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

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  3. svg export for screens distorted

    Vectors getting quite distorted creating svgs of logos even with 5 decimal places and no minify. I've had to copy and paste into Sketch then export svgs from there, not ideal at all.

    8 votes

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    Added To Backlog  ·  5 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Chart inaccuracies

    The chart tool often creates inaccurately sized shapes. This is especially noticeable in pie charts.

    6 votes

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    Added To Backlog  ·  5 comments  ·  Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Error using picas

    This error has existed in Illustrator since at least version 10, in 2001.

    1. Switch units to Picas in Preferences > Units… or by right-clicking in the ruler and selecting Picas.

    2. Select any object.

    3. Go to Object > Transform > Move…

    4. Enter a negative value higher than -1p0. e.g. -0p9.

    5. Watch as the value is converted to a positive and the object moves to the right, or don, not to the left or up.

    In earlier versions of Illustrator this bug exited across the application in any dialogue that excepted a distance, including Offset Path, Effect > Convert to Shape (using…

    6 votes

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    4 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Decimal point massive problems (AI CC 2017.1.0 macOS 10.12.6)

    I’ve documented the issue here:

    this problem has been discussed ad nauseam on the forum, but it still persists: AI 2017.1.0 on macOS 10.12.6 still has massive problems with handling of the decimal comma vs. point. On my system (macOS 10.12.6), all dialog boxes within Illustrator display numbers with decimal commas, but any operation (such as moving an item with cursor keys or using the cursor Up or Down keys within text boxes) makes the values multiply by 100 and then "explode".

    When I start a new document, the Width textbox of the page says "210,00 mm". If I click…

    5 votes

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  7. svg text

    Exporting SVG on Illustrator CC 2019 23.0.2 on MacOS 10.14.3 is giving inconsistent results in regards to text. I am trying to export a file as an SVG with Font option set to SVG. However, the SVG file exported has some texts converted to paths or outlines and some texts are preserved as texts, which is what is desired. We have also tried this under Illustrator CC 2019 23.0.1 on Windows 10 Home with same results. We have included a sample file for you to test.

    4 votes

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    11 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Akshay,

    We were able to confirm the issue that you see. The issue indeed does not happen with Illustrator 2018 (22.1).

    We identified hyphenation as the potential culprit. To workaround the issue, either disable hyphenation in the Paragraph panel or make sure text does not get hyphenated.

    We are sorry that you experience the issue and are working on fixing the issue.

    The Adobe Illustrator Team

  8. Glyph selection panel shows low resolution / blurry in Illustrator 23.0 on scaled UI

    Once you scale the UI or when the application auto scales Glyph panel based on resolution. the elements in the panel look blurry

    3 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    We have added this issue to our backlog. Meanwhile Please use the UI scaling preferences to scale down UI to low value and resolve the issue.

  9. SVG: RTL text is shifted

    We have tried to import correct SVG with RTL text. The SVG looks ok in browsers(Chrome, FireFox). If we just open the SVG file in Adobe Illustrator the RTL text will be shifted to the right. As we see Adobe Illustrator pre-processes SVG but the result looks incorrectly. Are there some specifics of RTL processing that we can take into account? We aspect to see the same SVG rendering as in browsers. (see attached file : as SVG files can not be attached, I've replaced .svg with .txt)

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Maksim,

    Thanks a lot for bringing this issue to our attention. We can confirm the issue and added it to our backlog.

    Greetings,
    Dirk

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