10 results found

1. Global Process Colors get added twice when added from a CC library, lose their name and become Spot colors.

   Create a Global Process Color Swatch and add it to a CC library.
   In a new document, select this color in the library, right click and choose
   Add to Swatches.
   The color gets added 2 times, becomes a spot color and loses it’s name.
   Or, in a new document double click the color in the Library. It gets added only once, keeps it’s name but becomes a Spot color.

   92 votes

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   51 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Added To Backlog  ·  Ashutosh Chaturvedi responded

   Background:

   • CC libraries does not have support for Global Process Colors
   • Some users have spoken about InDesign – InDesign does not support Global Process colors
   • Illustrator does support process colors , global process colors and spot colors. The issue is specefic to global process colors – since it is not supported in CC Libraries. We have added the request to support in CC libraries backlog,

   Workaround:

   • Create Process colors in Illustrator and add it to CC libraries – deselect the global checkbox

2. Rotate tool Alt click and Wacom tablet

   Hey :)
   I use illustrator CC 2017.

   I use my Wacom intuos for almost everything since it is easier and I am comfortable to it than using mouse.

   I use Rotate tool to copy objects in circle with a center point.( Select Rotate tool, Hold Alt and click to choose the center of the object) .

   When I use wacom tablet to achieve this, the Center point keeps floating with the mouse pointer. I have to use my mouse to click to set a center point.
   I have used it in multiple computers and with other wacom devices too. I am not sure if its a bug, but it would be really great if you could fix it :)

   Regards,
   Arun

   Hey :)
   I use illustrator CC 2017.

   I use my Wacom intuos for almost everything since it is easier and I am comfortable to it than using mouse.

   I use Rotate tool to copy objects in circle with a center point.( Select Rotate tool, Hold Alt and click to choose the center of the object) .

   When I use wacom tablet to achieve this, the Center point keeps floating with the mouse pointer. I have to use my mouse to click to set a center point.
   I have used it in multiple computers and with other wacom devices too. I… more

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   38 votes

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   59 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Added To Backlog  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Thank you for reporting the issue. We have added the issue to our backlog.

   With Best Regards,
   Raghuveer Singh

3. Image resolution wrong when rotated

   When you place an image into a document the resolution is shown correctly, but if you rotate it, Illustrator continue to consider original pixel width and height as if image was not rotated.
   Example:
   - Import new 800x400px @72dpi image.
   - Illustrator shows correctly 72ppi.
   - Rotate it 90°.
   - Illustrator now shows 144x36ppi, as if image size was 800w x 400h but it was stretched to 400w x 800h (so 800/400 = 2x -> 144 and 400/800 = 0.5x -> 36).

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   27 votes

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   2 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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   Added To Backlog  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Thank you for reporting the issue. We have added the issue to our backlog.

   With Best Regards,
   Raghuveer Singh

4. Chart inaccuracies

   The chart tool often creates inaccurately sized shapes. This is especially noticeable in pie charts.

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   7 votes

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   Added To Backlog  ·  8 comments  ·  Tools  ·  Delete…  ·  Admin →
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5. SVG export for screens distorted

   Vectors getting quite distorted creating SVGs of logos even with 5 decimal places and no minify. I've had to copy and paste into Sketch then export SVGs from there, not ideal at all.

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   7 votes

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   Added To Backlog  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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6. Error using picas

   This error has existed in Illustrator since at least version 10, in 2001.

   1. Switch units to Picas in Preferences > Units… or by right-clicking in the ruler and selecting Picas.

   2. Select any object.

   3. Go to Object > Transform > Move…

   4. Enter a negative value higher than -1p0. e.g. -0p9.

   5. Watch as the value is converted to a positive and the object moves to the right, or don, not to the left or up.

   In earlier versions of Illustrator this bug exited across the application in any dialogue that excepted a distance, including Offset Path, Effect > Convert to Shape (using relative values), and of course the previously mentioned Move. The bug appears to be partially fixed. Offset Path (both as an effect and in the Object menu) now works, but Convert to Shape and Move are still broken.

   This error has existed in Illustrator since at least version 10, in 2001.

   1. Switch units to Picas in Preferences > Units… or by right-clicking in the ruler and selecting Picas.

   2. Select any object.

   3. Go to Object > Transform > Move…

   4. Enter a negative value higher than -1p0. e.g. -0p9.

   5. Watch as the value is converted to a positive and the object moves to the right, or don, not to the left or up.

   In earlier versions of Illustrator this bug exited across the application in any dialogue that excepted a distance, including Offset Path, Effect > Convert to Shape (using… more

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   6 votes

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   4 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Added To Backlog  ·  Anish Kumar responded

   Thank you for reporting the issue. We have added the issue to our backlog

7. Decimal point massive problems (AI CC 2017.1.0 macOS 10.12.6)

   I’ve documented the issue here:

   this problem has been discussed ad nauseam on the forum, but it still persists: AI 2017.1.0 on macOS 10.12.6 still has massive problems with handling of the decimal comma vs. point. On my system (macOS 10.12.6), all dialog boxes within Illustrator display numbers with decimal commas, but any operation (such as moving an item with cursor keys or using the cursor Up or Down keys within text boxes) makes the values multiply by 100 and then "explode".

   When I start a new document, the Width textbox of the page says "210,00 mm". If I click into the textbox and use the Up key, I’d expect the number to become 211,00 mm, but instead, it gets treated as 21000, so it probably becomes 21001 and then gets truncated to 5779,56 mm (because for whatever reason, Illustrator won’t allow me to design a document larger than 5.7 meters wide, but that’s another issue). Then, the same problems persist in the Transform palette, the top control palette and pretty much everywhere. Also, because of that, trying to move items with the cursor keys result them to instantly jump off the screen (because if their X position is 300,00 mm, and I press the Right key to move them, they end up at 30001,00 or somewhere such.

   Illustrator accepts keyboard input of numbers with a decimal point only (200.5) but those inputs get instantly converted into commas (200,50 mm). When I input a number with a comma (200,5) that number becomes 20050,00 mm. And all **** breaks loose.

   This problem has been reported AGAIN and AGAIN, but seemingly nothing happens.

   This problem does not exist in other apps, including other Adobe apps like Photoshop or InDesign — only in Illustrator.

   I removed ~/Library/Preferences/Adobe Illustrator 21 Settings and ~/Library/Preferences/com.adobe.illustrator.plist

   I uninstalled Adobe Illustrator CC 2017 and installed it again.

   I even switched the app language — previously, I had the English (Arabic) version of AI (enAR) installed and now I’ve installed the English (International) (enGB).

   This all doesn’t help.

   Screen recording 1: http://recordit.co/wimzBKLauT
   Screen recording 2: http://recordit.co/PvkLV2VFz7

   The attachment has my regional settings in macOS and the unit prefs.

   https://forums.adobe.com/message/9769467#9769467

   I’ve documented the issue here:

   this problem has been discussed ad nauseam on the forum, but it still persists: AI 2017.1.0 on macOS 10.12.6 still has massive problems with handling of the decimal comma vs. point. On my system (macOS 10.12.6), all dialog boxes within Illustrator display numbers with decimal commas, but any operation (such as moving an item with cursor keys or using the cursor Up or Down keys within text boxes) makes the values multiply by 100 and then "explode".

   When I start a new document, the Width textbox of the page says "210,00 mm". If I click… more

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   6 votes

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   2 comments  ·  Performance  ·  Delete…  ·  Admin →
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   Added To Backlog  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Thank you for reporting the issue. We have added the issue to our backlog.

   With Best Regards,
   Raghuveer Singh

8. svg text

   Exporting SVG on Illustrator CC 2019 23.0.2 on MacOS 10.14.3 is giving inconsistent results in regards to text. I am trying to export a file as an SVG with Font option set to SVG. However, the SVG file exported has some texts converted to paths or outlines and some texts are preserved as texts, which is what is desired. We have also tried this under Illustrator CC 2019 23.0.1 on Windows 10 Home with same results. We have included a sample file for you to test.

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   5 votes

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   11 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Added To Backlog  ·  Dirk Schulze responded

   Hi Akshay,

   We were able to confirm the issue that you see. The issue indeed does not happen with Illustrator 2018 (22.1).

   We identified hyphenation as the potential culprit. To workaround the issue, either disable hyphenation in the Paragraph panel or make sure text does not get hyphenated.

   We are sorry that you experience the issue and are working on fixing the issue.

   The Adobe Illustrator Team

9. Glyph selection panel shows low resolution / blurry in Illustrator 23.0 on scaled UI

   Once you scale the UI or when the application auto scales Glyph panel based on resolution. the elements in the panel look blurry

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   3 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Added To Backlog  ·  Ashutosh Chaturvedi responded

   We have added this issue to our backlog. Meanwhile Please use the UI scaling preferences to scale down UI to low value and resolve the issue.

10. SVG: RTL text is shifted

    We have tried to import correct SVG with RTL text. The SVG looks ok in browsers(Chrome, FireFox). If we just open the SVG file in Adobe Illustrator the RTL text will be shifted to the right. As we see Adobe Illustrator pre-processes SVG but the result looks incorrectly. Are there some specifics of RTL processing that we can take into account? We aspect to see the same SVG rendering as in browsers. (see attached file : as SVG files can not be attached, I've replaced .svg with .txt)

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    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Added To Backlog  ·  Dirk Schulze responded

    Hello Maksim,

    Thanks a lot for bringing this issue to our attention. We can confirm the issue and added it to our backlog.

    Greetings,
    Dirk