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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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412 results found

  1. Illustrator crash on relinking image

    Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

    Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

    If I reset my preferences (a 2-minute job using AG Astute Manager), it…

    2 votes

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  2. Illustrator changes text after modifying a text box with White Arrow tool

    Illustrator changes text after modifying a text box with White Arrow tool. Its been happening for a few weeks. I work in a professional big corporate company and its changing my layouts after I am doing changes and it is really problematic.

    This needs fixing right away. In packaging if some text is changed after I make layout changes it can have serious legal ramifications.

    2 votes

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  3. Hitting Down with an artboard selected in Artboards panel now moves it on canvas instead of in the list

    In the newest update, if I have an artboard highlighted in the panel and I hit the down arrow, it used to go down the artboard list. But now it nudges the actual artboard.
    I acknowledge that nudging artboards could maybe be useful for something (though I can't think of what) but being able to navigate the list with arrows is much more valuable in my opinion.

    2 votes

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  4. Text copied from web paste white but swatch says its black

    Since version 30.1 anytime i paste text into a file, the text will past white instead of black like it use too. All swatch areas say it is black but the text will be white. This has gotten pretty annoying because everytime i paste in text i have to change the color of it.

    2 votes

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  5. Export for Screens scale dropdown doesn't work

    In the Export for Screens dialogue, the dropdown does not change the scale entered in the box. For example: box says 0.25x. I choose 1x in the dropdown, 1x is checked in the dropdown, but the box still says 0.25x and the export will be 0.25x.

    Typing the scale in the box works.

    Version 30.1

    2 votes

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  6. Select Same Fill is disabled

    I recently migrated my Mac system from iMac Retina 5k to Apple M2 Ultra Mac Studio running Tahoe 26.2. Updated my full Creative Suite (Illustrator 30.1) and all was working fine will all latest updates and all until I began to work on basic vector shapes. Seems like I cannot select any fill doing Select > Same > Fill as I did for years before. Do I need to delete my preferences perhaps? I even tried very basic shapes, 3 squares, and option to Select Same Fill is greyed out...
    Now I will push "post idea" button hoping that it…

    2 votes

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    2 comments  ·  Selection  ·  Admin →
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  7. 文字パネル側の「フォント名を英語で表記」設定が正常動作していない

    Windows 11 25H2
    Illustrator 30.1

    文字パネルにある「フォント名を英語で表記」にチェックを入れても、すべてが英語名で表記されず、日本語のまま残る部分があります。
    この状態で環境設定を確認すると、同名の設定では設定がONになっています。

    環境設定で設定をONにした場合は正常に英語表記されます。
    (ただし文字パネルでONにした状態で、環境設定を開き、そのままOFF・ONにした場合だと変わらず)


    Windows 11 25H2
    Illustrator 30.1

    Even when checking “Display font names in English” in the Character panel, not all names are displayed in English; some remain in Japanese.
    Checking the preferences in this state shows the setting is ON for the corresponding option.

    If you turn the setting ON in the Preferences, it displays correctly in English.
    (However, if you have it ON in the Character panel, open the Preferences, and then toggle it OFF and back ON, it remains unchanged.)

    2 votes

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    修正は最新の30.3一般リリースに反映されています。アップデート後、問題が解消されているか確認し、引き続き問題が発生する場合はご報告ください。

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

  8. With 'Use Preview Bounds' enabled, resizing an object would instantly jump to geometric bounds, while the bounding box hugs preview bounds

    When 'Use Preview Bounds' option is enabled, Illustrator included strokes of the selection into the bounding box.
    However, if we try to resize a selection, Ai would make the object suddenly larger, as if the option to respects preview bounds is disabled — take a look at the GIF attached.

    If we also enable the 'Scale Strokes & Effects' (not shown), we can somewhat understand, why the team chose to do this — if the preview bounds were used to resize with both options enabled, we would get the selection move slightly to respect the scaling of the stroke... but…

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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  9. Placing Illustrator file in InDesign

    Placing files with bleeds create in Illustrator 30.1 and 29.8.4 moves the artwork down-left without respecting the bleeds.
    Illustrator 29.5 works correctly.

    2 votes

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  10. v30.0 (Mac) 保存時に文字の入力ソースを切り替えられない

    Mac OS Tahoe (26.1)/Illustrator v30.0

    ドキュメント保存時に文字の入力ソース(日本語↔ENなど)を切り替えられない。
    一瞬切り替わるが戻ってしまう。

    2 votes

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    Thank you for reporting this issue and for the continued feedback from the community.

    We have investigated this behavior and can confirm that the inability to switch input sources (e.g., Japanese IME) while a save dialog is active on macOS is due to a change in how Apple macOS handles input methods in modal contexts.

    Starting with recent versions of macOS, Apple has changed the way input method switching is managed when certain system dialogs and panels are in focus. As a result, Illustrator's save dialog — which relies on native macOS sheet behavior — is affected by this platform-level constraint.

    For reference, Apple's documentation on managing input sources on Mac can be found here:

    https://support.apple.com/en-am/guide/mac-help/mchl84525d76/26/mac/26

    As this is a macOS platform behavior change outside of Illustrator's control, the recommended solution is to switch your input source before opening the Save dialog.

    We appreciate your patience and understanding.

  11. Using Pen tool does auto switch to add or remove points when cursor is hoving over lines or anchors.

    I'm not sure if this is a new feature or not, but when using the regular pen tool, it usually displays the + or - symbol when it's over anchor points or on lines to indicate whether to add or remove. It doesn't do this now, and I have to manually switch between the 'Remove Point' or 'Add Point' version on the toolbar.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  12. A temporary file is generated every time you save 保存する度にテンポラリーファイルが生成されて

    保存する度にテンポラリーファイルも同時に生成されて、都度削除するのが面倒なのでなんとかして欲しい。(Ver.29.8.2)

    2 votes

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    Temporary files are created while working on a document and are automatically removed once the file is saved. If further edits are made, a new temporary file is generated as needed.

    We have introduced improvements to better handle temporary files. The application now detects and cleans up any unnecessary leftover files.

  13. Exported EMF file gets corrupted

    Illustrator (desktop version) version
    Windows 11 Pro 24H2 Illustrator 2025 Ver. 29.8.2

    1. Export EMF file
    2. Open the exported EMF file

    Expected result: the file opens

    Actual result: a message appears stating the file is corrupted when attempting to open it.

    2 votes

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  14. 定規の設定を0にすると次回開いた時にズレる / If you set the ruler to 0, it will be misaligned the next time you open it

    最新リリースバージョン「ver.26.2.1」にて、定規の0基準の設定されていないファイルを開いて、その中で0基準を設定後、保存してファイルを閉じた後、そのファイルを開くとデータの一部がズレた状態(トンボなどとそれ以外のいくつかのオブジェクトだけ勝手に動いた状態になってしまいます。
    途中の段階で別名保存したPDFは問題なく開けます。
    入稿データ等の場合かなりマズい状態です。

    2 votes

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  15. Stroke appears to have Brush applied with no actual Brush

    When I am in ANY artboard, I draw a .0139" x .0139" OR 1px x 1px square to center my artboard. I zoom in to as far as I can to then pull my ruler from top left to center the artwork on the page.

    2 things,
    1 the square (1px x 1px) appears to have a brush stroke on it as it does NOT

    AND

    I cannot pull the centering tool (in ruler, Ctl-R ) onto my artboard to then center the coordinates.

    2 votes

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    6 comments  ·  Strokes  ·  Admin →
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  16. Pasting text within text box changes formatting to neighboring type

    I am trying to cut and paste type within an area type box. I have the type formatted with mixed attributes. But when I paste the type in its new location all formatting is lost and it assumes the format of the type next to where I paste it.

    2 votes

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  17. Pathfinder & Shape Builder: glitch when joining curvy shapes

    I'm trying to join two round shapes and I'm always getting unexpected shape glitches in the result path. I tried making this new shape using pathfinder and shape builder, but the results are the same.

    Sending before/after screenshots attached in outline view.

    Version 28.1 (2024)

    Please help!

    2 votes

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    This is regulated by the size of the art processes and the precision value (measured in absolute values) one can edit in Pathfinder Options.

    Although vector paths stay continuous no matter how deep you zoom in, they are still stored on a canvas with rather finite coordinates, and all calculations are still very finite.

  18. Dimension Font size

    When I’m using the Dimension tool, the size of the text is too small and then I change the size of Dimension text and it only works on one, so when I click other dimension text, the size of font changes, but the dimension text does not.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  19. Envelope Distort, Layers, and Illustrator Performance Bug

    I've recently come across a bug with the envelope distortion tool. The bug happens when I use the Make with Warp effect on text. When this is applied, all the layers and sub-layers get frozen with no ability to see the thumbnail preview or to open or close any of the layers. This also affects the ability to hide or preview any layer, lock or unlock, and/or select anything in the layers.
    This also causes Illustrator to run very high ram while causing unresponsiveness and difficulty in processing and sometimes the inability to save files.

    So far, the work-a-rounds that…

    2 votes

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  20. Type on path not converting to outline

    Operating System: OS X Ventura 13.4.1 (c) (22F770820d)
    Version of Illustrator: 27.7

    I have an artwork which includes some type on a path (circle). When I go to send the file to a printer (PDF), I always outline the text as we've had issues in the past. For this artwork I've selected all the content and selected 'Convert to Outline', which has worked fine on all the type except the type on a path elements which just disappeared. I restarted Illustrator, but this didn't solve the problem.

    The Type on a Path was part of a group, so I then…

    2 votes

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