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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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414 results found

  1. Selection tool, bounding box

    Square did not fill with the fill color I selected. The objects are all pixelated and not clear. Bounding boxes keep disappearing. Objects moving back to previous positions.

    3 votes

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    1 comment  ·  Performance  ·  Admin →
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  2. Can't work on a server - crashing and not saving files

    I recently updated my OS to High Sierra V. 10.13.3 and have Illustrator CC18 22.0.1. I work on a server and at first, every time I tried to resave a file for the second time it would crash. Now all of a sudden I am able to save once and when I try to save the second time it says it can't and I have to save the file with a new name. It also keeps making .tmp files. If I work off of my server on my desktop this does not happen.

    3 votes

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  3. Node.js: Server-side Javascript has stopped working Windows is checking for a solution to the problem

    I went online to and followed the steps in Control Panel under Programs and Features. And the javascript message continues to pop up. Please advise

    3 votes

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  4. Harmony Rules display all selected colors when recoloring artwork

    1. Mac Studio M1 Ultra 128GB, Tahoe 26.5.1
    2. Illustrator 30.7

    I want to premise this is likely a minor bug and doesn't really affect everything, but me+ others previously reported a color guide bug on 30.6 and there is a current bug with Recolor Artwork, so I assume this inconsistency might be helpful information.

    With a group of shapes selected (any amount), select Recolor Artwork with the Color Guide panel open.

    Once the Recolor Artwork menu opens, the Color Guide Harmony Rules panel is updated to contain every color within the selected artwork group.

    Rather than display the harmony group related…

    2 votes

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  5. Illustrator 2026 embeds each duplicate bitmap image separately in PDFs, causing extremely large files

    Mac Studio M2 Ultra, Tahoe 26.5.1

    Illustrator 2026 embeds duplicate instances of the same bitmap separately when saving a PDF, causing the PDF size to increase with every duplicate.

    To test this, I used one 2000 × 2000 PNG file that is 7.5 MB. I placed it once, duplicated the placed object a total of 9 times, and saved the same layout as a PDF using comparable settings in Illustrator 2025, Illustrator 2026, and InDesign 2026.

    Results:

    Illustrator 2025 version 29.8, Adobe PDF Library 17: 8 MB
    Illustrator 2026 version 30.3, Adobe PDF Library 18: 71 MB
    InDesign 2026 version…

    2 votes

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  6. Blending modes inside groups does not work

    When an object is part of a group nothing from the transparency settings is working. Selected object in the screenshot is set to Multiply and it appears as Normal.

    2 votes

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  7. Illustrator crash on relinking image

    Windows 11, all Adobe software up to date, Illustrator 30.2.1 (64-bit)

    Raster artwork in my Illustrator files is stored in a folder adjacent to my Illustrator folder. Occasionally, I must insert a file into the numbering structure, so the raster artwork becomes 'orphaned'. So, when I open the Illustrator file, I get the relink artwork dialogue box. If I hit relink, a relink box appears, followed instantly by a Gaussian blur dialogue box with a 100% blue bar, and Illustrator freezes, requiring a shutdown via Task Manager.

    If I reset my preferences (a 2-minute job using AG Astute Manager), it…

    2 votes

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  8. Illustrator changes text after modifying a text box with White Arrow tool

    Illustrator changes text after modifying a text box with White Arrow tool. Its been happening for a few weeks. I work in a professional big corporate company and its changing my layouts after I am doing changes and it is really problematic.

    This needs fixing right away. In packaging if some text is changed after I make layout changes it can have serious legal ramifications.

    2 votes

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  9. Hitting Down with an artboard selected in Artboards panel now moves it on canvas instead of in the list

    In the newest update, if I have an artboard highlighted in the panel and I hit the down arrow, it used to go down the artboard list. But now it nudges the actual artboard.
    I acknowledge that nudging artboards could maybe be useful for something (though I can't think of what) but being able to navigate the list with arrows is much more valuable in my opinion.

    2 votes

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  10. Text copied from web paste white but swatch says its black

    Since version 30.1 anytime i paste text into a file, the text will past white instead of black like it use too. All swatch areas say it is black but the text will be white. This has gotten pretty annoying because everytime i paste in text i have to change the color of it.

    2 votes

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  11. Export for Screens scale dropdown doesn't work

    In the Export for Screens dialogue, the dropdown does not change the scale entered in the box. For example: box says 0.25x. I choose 1x in the dropdown, 1x is checked in the dropdown, but the box still says 0.25x and the export will be 0.25x.

    Typing the scale in the box works.

    Version 30.1

    2 votes

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  12. Select Same Fill is disabled

    I recently migrated my Mac system from iMac Retina 5k to Apple M2 Ultra Mac Studio running Tahoe 26.2. Updated my full Creative Suite (Illustrator 30.1) and all was working fine will all latest updates and all until I began to work on basic vector shapes. Seems like I cannot select any fill doing Select > Same > Fill as I did for years before. Do I need to delete my preferences perhaps? I even tried very basic shapes, 3 squares, and option to Select Same Fill is greyed out...
    Now I will push "post idea" button hoping that it…

    2 votes

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    2 comments  ·  Selection  ·  Admin →
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  13. 文字パネル側の「フォント名を英語で表記」設定が正常動作していない

    Windows 11 25H2
    Illustrator 30.1

    文字パネルにある「フォント名を英語で表記」にチェックを入れても、すべてが英語名で表記されず、日本語のまま残る部分があります。
    この状態で環境設定を確認すると、同名の設定では設定がONになっています。

    環境設定で設定をONにした場合は正常に英語表記されます。
    (ただし文字パネルでONにした状態で、環境設定を開き、そのままOFF・ONにした場合だと変わらず)


    Windows 11 25H2
    Illustrator 30.1

    Even when checking “Display font names in English” in the Character panel, not all names are displayed in English; some remain in Japanese.
    Checking the preferences in this state shows the setting is ON for the corresponding option.

    If you turn the setting ON in the Preferences, it displays correctly in English.
    (However, if you have it ON in the Character panel, open the Preferences, and then toggle it OFF and back ON, it remains unchanged.)

    2 votes

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    修正は最新の30.3一般リリースに反映されています。アップデート後、問題が解消されているか確認し、引き続き問題が発生する場合はご報告ください。

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

  14. With 'Use Preview Bounds' enabled, resizing an object would instantly jump to geometric bounds, while the bounding box hugs preview bounds

    When 'Use Preview Bounds' option is enabled, Illustrator included strokes of the selection into the bounding box.
    However, if we try to resize a selection, Ai would make the object suddenly larger, as if the option to respects preview bounds is disabled — take a look at the GIF attached.

    If we also enable the 'Scale Strokes & Effects' (not shown), we can somewhat understand, why the team chose to do this — if the preview bounds were used to resize with both options enabled, we would get the selection move slightly to respect the scaling of the stroke... but…

    2 votes

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    0 comments  ·  Strokes  ·  Admin →
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  15. Placing Illustrator file in InDesign

    Placing files with bleeds create in Illustrator 30.1 and 29.8.4 moves the artwork down-left without respecting the bleeds.
    Illustrator 29.5 works correctly.

    2 votes

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  16. v30.0 (Mac) 保存時に文字の入力ソースを切り替えられない

    Mac OS Tahoe (26.1)/Illustrator v30.0

    ドキュメント保存時に文字の入力ソース(日本語↔ENなど)を切り替えられない。
    一瞬切り替わるが戻ってしまう。

    2 votes

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    Thank you for reporting this issue and for the continued feedback from the community.

    We have investigated this behavior and can confirm that the inability to switch input sources (e.g., Japanese IME) while a save dialog is active on macOS is due to a change in how Apple macOS handles input methods in modal contexts.

    Starting with recent versions of macOS, Apple has changed the way input method switching is managed when certain system dialogs and panels are in focus. As a result, Illustrator's save dialog — which relies on native macOS sheet behavior — is affected by this platform-level constraint.

    For reference, Apple's documentation on managing input sources on Mac can be found here:

    https://support.apple.com/en-am/guide/mac-help/mchl84525d76/26/mac/26

    As this is a macOS platform behavior change outside of Illustrator's control, the recommended solution is to switch your input source before opening the Save dialog.

    We appreciate your patience and understanding.

  17. Using Pen tool does auto switch to add or remove points when cursor is hoving over lines or anchors.

    I'm not sure if this is a new feature or not, but when using the regular pen tool, it usually displays the + or - symbol when it's over anchor points or on lines to indicate whether to add or remove. It doesn't do this now, and I have to manually switch between the 'Remove Point' or 'Add Point' version on the toolbar.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  18. A temporary file is generated every time you save 保存する度にテンポラリーファイルが生成されて

    保存する度にテンポラリーファイルも同時に生成されて、都度削除するのが面倒なのでなんとかして欲しい。(Ver.29.8.2)

    2 votes

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    Temporary files are created while working on a document and are automatically removed once the file is saved. If further edits are made, a new temporary file is generated as needed.

    We have introduced improvements to better handle temporary files. The application now detects and cleans up any unnecessary leftover files.

  19. Exported EMF file gets corrupted

    Illustrator (desktop version) version
    Windows 11 Pro 24H2 Illustrator 2025 Ver. 29.8.2

    1. Export EMF file
    2. Open the exported EMF file

    Expected result: the file opens

    Actual result: a message appears stating the file is corrupted when attempting to open it.

    2 votes

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  20. 定規の設定を0にすると次回開いた時にズレる / If you set the ruler to 0, it will be misaligned the next time you open it

    最新リリースバージョン「ver.26.2.1」にて、定規の0基準の設定されていないファイルを開いて、その中で0基準を設定後、保存してファイルを閉じた後、そのファイルを開くとデータの一部がズレた状態(トンボなどとそれ以外のいくつかのオブジェクトだけ勝手に動いた状態になってしまいます。
    途中の段階で別名保存したPDFは問題なく開けます。
    入稿データ等の場合かなりマズい状態です。

    2 votes

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