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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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285 results found

  1. Line Extension Smart Guide not working

    I recently updated my Illustrator to 2025 and my smart guides are on but when I extend a line now it is no longer snapping to "Line Extension". I have verified that in my preferences under Smart Guides, "Anchor/ Path Labels" is turned on. Not sure if this is a bug with the new update or what is going on.

    74 votes
    24 comments  ·  Snapping  ·  Admin →
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  2. 縦組みのエリア内文字のスレッドテキストオプション作成が正常に機能しない

    macOS 14.7.2
    Illustrator ver.29.1

    Step to reproduce
    1.縦組みのエリア内文字を作成する
    2.矩形ツールで矩形を描く
    3.エリア内文字と矩形を選択してメニュー「書式→スレッドテキストオプション→作成」を選択する。
    4.矩形が縦組みエリア内文字に変換されるが、スレッドテキストにはならずエリア内文字のコンテンツがコピーされた状態になる。

    期待する動作
    矩形がスレッドテキストとして正常にリンクされる。

    実際の結果
    スレッドテキスト→作成を実行してもスレッドテキストとならずコンテンツの状態もおかしい。

    回避策
    Tツールを使って手動でスレッドテキストをリンクさせる。

    縦組みに対するスレッドテキストオプションの挙動は全般おかしく、エリア内文字や矩形の構成や状態によって挙動が異なる場合がありますが、全般的に意図した通りに動作しない。
    また、おかしくなったエリア内テキストを手動でリンクさせようとするとIllustratorがクラッシュします。

    以下のコミュニティ投稿もご参照ください。
    https://community.adobe.com/t5/illustratorフォーラム-discussions/縦書き文章でスレッドテキストオプションが正常におこなわれない/td-p/15077023?profile.language=ja

    30 votes
    Resolved (Comments Open)  ·  2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  3. テキスト右揃え不具合

    OS / Windows 11 Home 23H2
    Illustrator 2025（バージョン 29.1）

    右揃えテキスト中に四分アキ等の文字が含まれ、アキの設定を自動の場合、テキスト右端がズレます。
    自動設定ではなく、「アキなし」や個別にアキ量を「二分アキ」等に指定するとこの問題は解消されます。

    30 votes
    Resolved (Comments Open)  ·  5 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  4. Mouse cursor disappears on Windows 11 Insider Preview

    I opened Illustrator to work on a project and my mouse cursor disappears when I am in the workspace. I can't seem to get it back. It is just an illustrator issue since I can see my cursor fine in other programs.

    43 votes
    55 comments  ·  User Interface  ·  Admin →
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  5. 特定のテキスト状態のファイルを開くと旧バージョンで保存されたファイルと誤検知される

    Windows11（macOSでも発生すると思われる）
    Illustrator ver.29.0

    再現手順
    １．新規ドキュメントを作成し文字ツールでポイントテキストを入力する。
    ２．１行目を36pt、２行目を10ptで指定する。
    ３．Illustrator2020形式でファイルを保存して閉じる。
    ４．保存したファイルを開くと「このファイルには旧バージョンのIllustratorで作成されたテキストが含まれます……」のダイアログが表示される。変更を確認しても文字のずれなどは見受けられない。

    期待する結果
    ver.29で保存したドキュメントを開く時にダイアログが表示されない。

    実際の結果
    特定のテキスト構成にて旧バージョンで作成されたドキュメントと正確でないダイアログが表示される。
    おそらく誤検知だと思われます。

    以下のコミュニティ投稿もご覧ください。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/illustrator-2025%E3%81%AE%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E3%82%A8%E3%83%B3%E3%82%B8%E3%83%B3%E3%81%AE%E3%83%90%E3%82%B0/td-p/14943654?profile.language=ja

    18 votes
    Resolved (Comments Open)  ·  4 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. 縦中横の設定が機能していない

    縦書きの行の中で縦中横の設定を変更しても反映されません。
    （Illustrator Ver.29.1)

    5 votes
    Resolved (Comments Open)  ·  10 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  7. [Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen

    Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.

    Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.

    9 votes
    10 comments  ·  User Interface  ·  Admin →
    How important is this to you?
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As stated in an update at forums, there is a solution.

    A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.

    If it persists, follow these steps:

    1. Close all Adobe apps, including the Creative Cloud desktop app.

    2. Navigate to the following folder location:

    Mac: ~/Library/Caches/Adobe/CCX Welcome folder

    Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\

    3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.

    4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.

    Leave a comment if this resolves the issue or not.

  8. Can’t select an object under a locked object

    I'd like to be able to work on an area that is under a locked layer.
    Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.

    Maybe there is a paramaeter somewhere about it, but I didn't find it so far.

    Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
    You could say put it under your working layer and ask you working layer to…

    8 votes
    13 comments  ·  Selection  ·  Admin →
    How important is this to you?
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.

    It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221

  9. macがスリープしない

    Illustrator2025へのバージョンアップ以降、Illustratorがバックグラウンドで起動している状態でmacがスリープしなくなりました。
    【対象デバイス：iMac2019(macos14 Sonoma),iMac2017(macos13 Ventura)】
    同じ職場で使用している複数台が同じ現象。
    スリープにならない状態からIllustratorアプリのみ終了したところ、通常通り指定の時間でスリープに入りました。
    これまで、スリープにならない場合の対策（再起動、ソフトウェアアップデート、NVRAMやPRAMのリセットなど）をしてきましたが解決には至りませんでした。
    一方で、M1iMac2021はアプリ起動中でもスリープになります。

    1 vote
    Resolved (Comments Open)  ·  5 comments  ·  Other...  ·  Admin →
    How important is this to you?

  10. Placed AI files no more respect 'Crop to' setting

    Since 29.1 update AI files are imported with bleed area no matter what setting is set during placement.
    File->place ->[V] Show import options

    1 vote
    Resolved (Comments Open)  ·  10 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  11. Smart Quotes not working properly

    If deselected “Smart Quotes (“‘)“ , upon keying in a prime (') or double prime (") AI still convert the primes to quotes. My work needs to communicate dimensions (eg, 5'–6" × 2'–0") and with First Nation orthographies Mi'kmaw First Nation that require access to these standard characters. This needs to be fixed.

    1 vote
    8 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. Recolor artwork with patterns doesn't work

    Using Mac OS Ventura 13.3
    Adobe Illustrator 29.2.1

    As described, I am able to access the recolor artwork panel but when I click OK it doesn't do anything. Video below. It used to work.

    1 vote
    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  13. Join Tool and overlapping paths - strange behavior

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and…

    1 vote
    2 comments  ·  Tools  ·  Admin →
    How important is this to you?

  14. "Verifying access to ://...."

    I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.

    Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.

    There is NO WAY to prevent this from preferences, or from the link panel.

    The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.

    Sadly…

    3 votes
    3 comments  ·  Images, Links  ·  Admin →
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  15. Stroke appears to have Brush applied with no actual Brush

    When I am in ANY artboard, I draw a .0139" x .0139" OR 1px x 1px square to center my artboard. I zoom in to as far as I can to then pull my ruler from top left to center the artwork on the page.

    2 things,
    1 the square (1px x 1px) appears to have a brush stroke on it as it does NOT

    AND

    I cannot pull the centering tool (in ruler, Ctl-R ) onto my artboard to then center the coordinates.

    2 votes
    6 comments  ·  Strokes  ·  Admin →
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  16. Keyboard Increment works wrong and arrow keys move object more than they should

    I have the problem as a result of the last update to Illustrator 2025, version 29.0 (October 2024)

    The measurement set in the Preferences section, General in Keyboard Increment does not displace the configured measurement. For example, I set 0.5 mm and when moving with the arrow key to the sides it moves 0.706 mm

    Likewise, when using Shift + Arrow you must move the measurement 10 times, in my example you must move 5 mm but it moves 5,292 mm

    Please correct ERROR it is very useful and necessary, it makes me waste time in the Design

    1 vote
    5 comments  ·  Tools  ·  Admin →
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  17. Illustrator gets minimized when toolbars get touched at Mac Sonoma 14.1, with application frame disabled

    By updating to MacOS 14.1, In Illustrator 2024 28.00, as soon as you touch the toolbars, they disappear. Keeping the "Application Pane" active does not give the error. Can it be solved. A thousand thanks!

    23 votes
    41 comments  ·  User Interface  ·  Admin →
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  18. Braille fonts are displaying incorrectly after latest update (29.1)

    After doing the latest update, one particular font I use is displaying at a different spacing to what it was in the previous versions of illustrator and is incorrect.

    Its a slight difference but I deal with braille on medicine so this is required to be very accurate. I have attached an example but am unable to upload the font, which is a unique braille font for our company.

    I have gone back to the previous version of Illustrator for now to resolve this.

    1 vote
    3 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  19. Animated zoom bug (workspace flickers and turns black when in a group)

    1. Windows 11 (latest)
    2. Illustrator 28.3
    3. The screen flickers and turns black using Animated Zoom within a group. If I exit the group (using escape), the screen returns to normal. Animated Zoom works normally as long as I am not within a group.

    The video I've uploaded shows me double-clicking a group to enter it, then using Animated Zoom to produce the flickering and black screen. I hit escape to exit the group, and the screen returns to normal. I then demonstrate that Animated Zoom works correctly when not within the group.

    Thanks

    7 votes
    15 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. Error con la nueva versión 2025 [!IMP]

    Abrí mis documentos creados en AI para poder editarlos y cada ciertas acciones me aparece un error sin precedentes.

    1 vote
    3 comments  ·  Other...  ·  Admin →
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