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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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285 results found

  1. Join Tool and overlapping paths - strange behavior

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and…

    1 vote
    2 comments  ·  Tools  ·  Admin →
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  2. macがスリープしない

    Illustrator2025へのバージョンアップ以降、Illustratorがバックグラウンドで起動している状態でmacがスリープしなくなりました。
    【対象デバイス：iMac2019(macos14 Sonoma),iMac2017(macos13 Ventura)】
    同じ職場で使用している複数台が同じ現象。
    スリープにならない状態からIllustratorアプリのみ終了したところ、通常通り指定の時間でスリープに入りました。
    これまで、スリープにならない場合の対策（再起動、ソフトウェアアップデート、NVRAMやPRAMのリセットなど）をしてきましたが解決には至りませんでした。
    一方で、M1iMac2021はアプリ起動中でもスリープになります。

    1 vote
    Resolved (Comments Open)  ·  5 comments  ·  Other...  ·  Admin →
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  3. Recolor artwork with patterns doesn't work

    Using Mac OS Ventura 13.3
    Adobe Illustrator 29.2.1

    As described, I am able to access the recolor artwork panel but when I click OK it doesn't do anything. Video below. It used to work.

    1 vote
    3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  4. 縦組みのエリア内文字のスレッドテキストオプション作成が正常に機能しない

    macOS 14.7.2
    Illustrator ver.29.1

    Step to reproduce
    1.縦組みのエリア内文字を作成する
    2.矩形ツールで矩形を描く
    3.エリア内文字と矩形を選択してメニュー「書式→スレッドテキストオプション→作成」を選択する。
    4.矩形が縦組みエリア内文字に変換されるが、スレッドテキストにはならずエリア内文字のコンテンツがコピーされた状態になる。

    期待する動作
    矩形がスレッドテキストとして正常にリンクされる。

    実際の結果
    スレッドテキスト→作成を実行してもスレッドテキストとならずコンテンツの状態もおかしい。

    回避策
    Tツールを使って手動でスレッドテキストをリンクさせる。

    縦組みに対するスレッドテキストオプションの挙動は全般おかしく、エリア内文字や矩形の構成や状態によって挙動が異なる場合がありますが、全般的に意図した通りに動作しない。
    また、おかしくなったエリア内テキストを手動でリンクさせようとするとIllustratorがクラッシュします。

    以下のコミュニティ投稿もご参照ください。
    https://community.adobe.com/t5/illustratorフォーラム-discussions/縦書き文章でスレッドテキストオプションが正常におこなわれない/td-p/15077023?profile.language=ja

    30 votes
    Resolved (Comments Open)  ·  2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  5. "Verifying access to ://...."

    I have some problem with a file that has linked images pointing to a drive that I don't have access, nor will.

    Illustrator will open that file, prompt that there is linked files with broken links buy will show the thumbnail data from linked files, and then will show every 2 minutes a annoying popup trying to connect to this remote address.

    There is NO WAY to prevent this from preferences, or from the link panel.

    The popup is really annoying, you need to way a couple of minutes, Illustrator will block everything until you can stop the search.

    Sadly…

    3 votes
    3 comments  ·  Images, Links  ·  Admin →
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  6. Braille fonts are displaying incorrectly after latest update (29.1)

    After doing the latest update, one particular font I use is displaying at a different spacing to what it was in the previous versions of illustrator and is incorrect.

    Its a slight difference but I deal with braille on medicine so this is required to be very accurate. I have attached an example but am unable to upload the font, which is a unique braille font for our company.

    I have gone back to the previous version of Illustrator for now to resolve this.

    1 vote
    3 comments  ·  Type, Fonts, Text  ·  Admin →
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  7. テキスト右揃え不具合

    OS / Windows 11 Home 23H2
    Illustrator 2025（バージョン 29.1）

    右揃えテキスト中に四分アキ等の文字が含まれ、アキの設定を自動の場合、テキスト右端がズレます。
    自動設定ではなく、「アキなし」や個別にアキ量を「二分アキ」等に指定するとこの問題は解消されます。

    30 votes
    Resolved (Comments Open)  ·  5 comments  ·  Type, Fonts, Text  ·  Admin →
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  8. 縦中横の設定が機能していない

    縦書きの行の中で縦中横の設定を変更しても反映されません。
    （Illustrator Ver.29.1)

    5 votes
    Resolved (Comments Open)  ·  10 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  9. Placed AI files no more respect 'Crop to' setting

    Since 29.1 update AI files are imported with bleed area no matter what setting is set during placement.
    File->place ->[V] Show import options

    1 vote
    Resolved (Comments Open)  ·  10 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  10. Can't open documents in Ai 2025

    After launching I can open an initial file of my choosing but once that file is open I can't open a new file dialogue box or any other recent file

    1 vote
    2 comments  ·  Launch  ·  Admin →
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  11. Error con la nueva versión 2025 [!IMP]

    Abrí mis documentos creados en AI para poder editarlos y cada ciertas acciones me aparece un error sin precedentes.

    1 vote
    3 comments  ·  Other...  ·  Admin →
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  12. 特定のテキスト状態のファイルを開くと旧バージョンで保存されたファイルと誤検知される

    Windows11（macOSでも発生すると思われる）
    Illustrator ver.29.0

    再現手順
    １．新規ドキュメントを作成し文字ツールでポイントテキストを入力する。
    ２．１行目を36pt、２行目を10ptで指定する。
    ３．Illustrator2020形式でファイルを保存して閉じる。
    ４．保存したファイルを開くと「このファイルには旧バージョンのIllustratorで作成されたテキストが含まれます……」のダイアログが表示される。変更を確認しても文字のずれなどは見受けられない。

    期待する結果
    ver.29で保存したドキュメントを開く時にダイアログが表示されない。

    実際の結果
    特定のテキスト構成にて旧バージョンで作成されたドキュメントと正確でないダイアログが表示される。
    おそらく誤検知だと思われます。

    以下のコミュニティ投稿もご覧ください。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/illustrator-2025%E3%81%AE%E3%83%86%E3%82%AD%E3%82%B9%E3%83%88%E3%82%A8%E3%83%B3%E3%82%B8%E3%83%B3%E3%81%AE%E3%83%90%E3%82%B0/td-p/14943654?profile.language=ja

    18 votes
    Resolved (Comments Open)  ·  4 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  13. Stroke appears to have Brush applied with no actual Brush

    When I am in ANY artboard, I draw a .0139" x .0139" OR 1px x 1px square to center my artboard. I zoom in to as far as I can to then pull my ruler from top left to center the artwork on the page.

    2 things,
    1 the square (1px x 1px) appears to have a brush stroke on it as it does NOT

    AND

    I cannot pull the centering tool (in ruler, Ctl-R ) onto my artboard to then center the coordinates.

    2 votes
    6 comments  ·  Strokes  ·  Admin →
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  14. Keyboard Increment works wrong and arrow keys move object more than they should

    I have the problem as a result of the last update to Illustrator 2025, version 29.0 (October 2024)

    The measurement set in the Preferences section, General in Keyboard Increment does not displace the configured measurement. For example, I set 0.5 mm and when moving with the arrow key to the sides it moves 0.706 mm

    Likewise, when using Shift + Arrow you must move the measurement 10 times, in my example you must move 5 mm but it moves 5,292 mm

    Please correct ERROR it is very useful and necessary, it makes me waste time in the Design

    1 vote
    5 comments  ·  Tools  ·  Admin →
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  15. Smart Quotes not working properly

    If deselected “Smart Quotes (“‘)“ , upon keying in a prime (') or double prime (") AI still convert the primes to quotes. My work needs to communicate dimensions (eg, 5'–6" × 2'–0") and with First Nation orthographies Mi'kmaw First Nation that require access to these standard characters. This needs to be fixed.

    1 vote
    8 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  16. Pasting text within text box changes formatting to neighboring type

    I am trying to cut and paste type within an area type box. I have the type formatted with mixed attributes. But when I paste the type in its new location all formatting is lost and it assumes the format of the type next to where I paste it.

    1 vote
    2 comments  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  17. Line Extension Smart Guide not working

    I recently updated my Illustrator to 2025 and my smart guides are on but when I extend a line now it is no longer snapping to "Line Extension". I have verified that in my preferences under Smart Guides, "Anchor/ Path Labels" is turned on. Not sure if this is a bug with the new update or what is going on.

    74 votes
    24 comments  ·  Snapping  ·  Admin →
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  18. [Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen

    Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.

    Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.

    9 votes
    10 comments  ·  User Interface  ·  Admin →
    How important is this to you?
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As stated in an update at forums, there is a solution.

    A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.

    If it persists, follow these steps:

    1. Close all Adobe apps, including the Creative Cloud desktop app.

    2. Navigate to the following folder location:

    Mac: ~/Library/Caches/Adobe/CCX Welcome folder

    Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\

    3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.

    4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.

    Leave a comment if this resolves the issue or not.

  19. Can’t select an object under a locked object

    I'd like to be able to work on an area that is under a locked layer.
    Currently I can't select anything that is under it. Selection tools just want to select the object on top that it ain't allowed to select... Can't it ignore it? It is locked.

    Maybe there is a paramaeter somewhere about it, but I didn't find it so far.

    Example of use : You have a reference image/object that you put on top with multiply or darken mode and some transparency.
    You could say put it under your working layer and ask you working layer to…

    8 votes
    13 comments  ·  Selection  ·  Admin →
    How important is this to you?
    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This most probably happens because of the 'Select and Unlock objects on canvas' option being enabled in Preferences > Selection & Anchor Display section.

    It allows to 'select' and unlock all or chosen objects directly on canvas. If you wish to have this option split into two — one for unlock widgets and one for having an ability to 'select' locked objects — please upvote a corresponding feature request here: http://illustrator.uservoice.com/forums/333657/suggestions/48753221

  20. I can't change stroke colour after I used the shape builder tool

    After using the shape building tool to combine shapes together to create a specific shape and change the stroke to a colour with a specific stroke weight then later when I try to change the stroke colour it does nothing, it show up different when it's in isolation mode though. I've tried to add a thicker stroke line and that shows the new colour I've chosen behind the first colour so the shape developed two stroke colours in one and I have no idea how to fix it, even if I copy and paste the shape then try to change…

    0 votes
    2 comments  ·  Strokes  ·  Admin →
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